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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Jan 29, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
For years my friends and I have been loyal Walmart customers. In the last two years we have been very disappointed in the quality of clothing and the crowded condition of the Women's Plus Department. We have been trying to find someone to complain to for a long time and didn't know where to turn. I even thought about getting a petition with the names of...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello I've been using h&r block, for years. Never had a problem--the new promotion this year, is called the imil, which 1/2 of your return, is placed on credit card (this year i went with end of the year check stub). Which they advertise, so i did, an amount was placed on the credit card,for me,,issued by them, with mc logo on it-my first visit,,and the...
Jan 29, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I guess every situation is different. I just got my renewal for my auto insurance. Guess what, It went up $50.00. Ihaven't had a claim of any kind for over 10 years. Haven't even had any tickets. I called Geigo, I asked them why my premium went up, since I had done nothing to cause this. Their answer: "We have paid out more in premiums in your area...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was looking to rent a house on the ocean for my mother's surprise 50th birthday. My mother absolutely loves the ocean so I started to look at different rental companies in Maine. Upon looking through the Hearts of Maine website, I found the perfect house! I inquired about the availability of this house for the weekend of my mother's birthday. The...
Jan 29, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I lost My job to Spanish speaking non-American 2 days after I trained them and the reason they gave me was I had poor job performance so I wrote them this letter below and went back and got reference/names and there phone number of all the people I work with and they even said it was wrong of them and would say so if asked. Message... I Would like to speak...
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The complaint has been investigated and resolved to the customer’s satisfaction.
On January 22nd I received my credit card statement with a $69.00 annual fee. I called customer service and told them to close my account immediately due to not wanting to pay such an outrageous annual fee (especially for a card that was not even gold or platinum). I was told that due to a January 21st charge... that I still had to pay the January 17th...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I began playing Tibia in 2002 and right off began to realize it had its share of problems. Excessive lag, poor customer relations and very poor customer support. The in game game masters where rude, extremely ignorant of the English language and very poor in making wise decisions concerning the game play rules. As time went I realized that this company i...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was waiting for three years to get DSL in my outland area, it finally became available late last year. I requested their ISP DSL service. However, I found out that after years of having no long distance service (did not want it or need it because I have cell phones) the automatically put me into their long distance service. My proof was to have them see...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to visit the doctor because I had a a problem with my lower back. I was in pain and my left side was swollen. The nurse asked me if I had any other concerns. I told her that I had significant weight gain and I was not sleeping more than 2-4 hours per night. The doctor came in and saw me for maybe 5 minutes and told me I needed surgery to remove a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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We contacted Empire for an estimate for some hardwood flooring during their 50% off Christmas sale. The sales rep came out, measured, showed us some samples, and said the laminate would be our best choice in a high traffic area, and he had the same stuff in his house. He quoted us 320 square foot for a price of $3900.00, or $12.19 a sq.ft. which included...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Last July ,2006, after 4 years of explaining to Bell that my line house to pole in road was not functioning properly, and buying/replacing (unnecessarily) expensive equipment: I used my cell phone to tell Bell off handedly that I wouldn't need their service any more- as I wasn't getting any- and the line was dead anyway ! They came (again) and found-...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an Apple iPOD shuffle for my son for Xmas 2005. In June, he had to return it for repair. He was told he had to send it to HP (Hewlett Packard). We thought they had some sort of repair agreement with Apple. It broke again. In November, he had to again return it to HP. At that point, the customer service person told him that this was actually an...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I special ordered a black brick on 4/27/06 both in the traditional square and bullnose. I arrived to pick up on Saturday 5/13/2006. I paid and loaded one pallet and took to the job site. Ditto for 2nd pallet. Upon returning to load the third pallet I noticed no bullnose. I could not complete the job and made the decision to use red brick. The gentleman at...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a $900.00 set of gas (propane) logs from Ener-G-Tech in mid- November. I needed the logs and a propane tank installed. I asked the salesperson (you must be waited on by a salesperson, this business is not self-service)if they install. He informed me they had a list of plumbers they recommend. I purchased the logs and was given the list of...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased my brand new 2006 V8 Toureg on 11/20/06. 4 Days after the check engine lite went on for the first time. Since then it has been at the dealer 5 times and so far 18 days in the 2 months I have had it. It is still there they say for at least 10 more days. They have replaced 2 ignition coils, a fuel injector, re-attached a hose, purged the coolant...
Jan 26, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to a breeders site which is NOW called BulldogsRUs. I asked if they sold mini english bulldogs. We have heard about this type of breed they are smaller than the regular english bulldogs which are 50-60lbs male and 40-50lbs for female give or take a little. Robin said they DID and emailed me a bunch pictures of puppies that were around 5 weeks old...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On October 12, 2001 I went into the Mayo Clinic, (St. Luke's Hospital) Jacksonville, Florida for open-heart surgery. I was told I would be in there for six days. Due to a careless mistake the Mayo punctured my stomach in two places. I was their involuntary guest for almost five weeks. While in the Mayo one of my lungs collapsed, I contracted MRSA...
Jan 22, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I went to Biscuitville in High Point off of Eastchester and Hickswood Roads. We purchased our food and prepared to be seated. Well, we couldn't find a clean table! It was a busy day, and we understood, but where were the clean tables?? We're not talking about a few crumbs here, we're talking about syrup smeared across tables and jelly in the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We rented a car from Fox rent a car from the san diego aiport. As others have also told you have to wait for around 30-60 mins before you get their shuttle. This shuttle took us to a creepy looking office. Tha parkign space where the cars were parked was dimmly lit. We had asked for a Mustang and as usual they did not have it and they offered us free...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was brought in by ambulance my son called after having a seizure and was there almost 2 hours and still had seen no doctor...i was in very much pain due to headache after seizure...they were very rude and uncompassionate....will never, ever, ever go there again but something should be done...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I started an account with American Express in December. American Express Customer Service called to get confirmation of my Employer (a fortune 500 company) that has been in existence for over 100 years! On the first call, I gave her my work phone. She then told me she needed a receptionist number who will connect her to my phone. After 3 calls, I wa...
Jan 22, 2007
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After paying several hundred dollars for these machines that are later discovered to be producing dangerous levels of ozone in my home I then find out that to make these “health threatening” machines safer I have to pay out an additional $39.99 (PER machine) for a grid devise that Sharper Image says should fix the high levels of ozone they produce. This i...
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The complaint has been investigated and resolved to the customer’s satisfaction.
If you do a search on 27pt6441/37 you will find complaint after complaint (100's of them) about Philips poor service and crappy made TV's. Because I thought nothing about looking at reviews like this I was fool enough to purchase Wally Worlds cheap (Always cheaper) products. Well I soon paid for it. went to turn it on to sit back and enjoy a movie and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Although ShopNBC may tout themselves as being such an "upscale" tv shopping service, their customer service has a lot to be desired. I have sat on hold for a total of over 6 hours to speak to a customer service rep - to o avail!!! When I called their sales line, they basically told me that they were a a different call center - and do nothing to help me -...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I hope that women are as offended by Cadillac's latest advertisement as I am. The commercial basically suggests that the discerning successful male should upgrade his Toyota and wife of 20 years for a Cadillac and a 20 year old model. The sad truth is that many men do exactly that, but to openly denigrate older women as being disposable possessions i...