The complaint has been investigated and
resolved to the customer's satisfactionResolved Aries, S.A. DE C.V. — We have not received our fish nor any response!
resolved to the customer's satisfaction
Went on chartered fishing boat in Acapulco, Mexico on June 8,2006.We caught a sailfish 9'4" approx 140lbs. After arrival back at docks while taking pictures we were approached by who we believe to be Roberto Hernandez Pena.
He said he was in the marine taxidermy business would we like to have our fish mounted. We went to his office looked at pictures of different mounts & decided on a mount at a price of $650.00 plus shipping & crating with an estimate of 225.00. We gave a deposit of $350.00 on a credit card.In approx. 6 weeks when fish was ready a bill was sent for the $300.00 balance plus $365.23 for shipping plus $97.50 for crating & insurance plus $75.00 for optional fishing certificate. We wanted to pay with a credit card they insisted we send a cashiers check for total we sent $837.73
We have not received our fish nor any response from Mr. Pena or his office. We have called,emailed & tried the fax several times each & have not got any call back.