Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
May 16, 2008
6:29 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of Amana refrigerators. I bought one, had it installed by Maytag Store people, I've had to have it repaired three times, twice for the same thing, freezing food in the refrigerator. Amana tells me they stand behind their products, thats what the warranty is for. But now that the warranty is expiring, I'm on my own. $900 later, I'll be buying a new refrigerator and you can be sure it won't be Amana.
May 16, 2008
6:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recieved a oxygen unit from this company due to a sleeping disorder. When the technician delivered the unit, I was in bed sick. I advised the technician that I would be recieving a medical retirement at the end of the month and my insurance coverage would expire. The technician said don't worry your equipment is already paid in full. she then handed me a...
May 16, 2008
6:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
American Roofing & Exteriors has left an official reply on this complaint.
This company is charging us a $600 cancellation fee for a contract that we did not agree to. There are two places to sign on the contract one that states that we understand the terms, and another place to agree to the proposal (thus turning it into a contract). We signed to show that we understood the terms of the proposal, but we did not sign in the place...
May 16, 2008
5:49 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was aggressively pursued to switch for the great prices but the service was a zero. My business survives on my 800# and on my 4th day with 011, the 800# didn't work for a whole day - I got polite responses but that didn't help my day being shut down - they never told me when it would be repaired and they never did - switched back to good 'ole at & t...
May 16, 2008
5:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Consumers beware, do not buy kodak products, especially a g610 easy share printer dock. I went through four breaking down and chewing up hundreds of dollars worth of ink cartridges and paper since January 1 2008. They keep sending me a junk replacement that is a $100.00 less than what i paid for my original series 3 printer dock. They informed me they no...
May 16, 2008
5:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a passenger van, that can make many stop and idle for short or long periods of time.
The air condition will not cool at idle. I took the van to the Ford dealership, they checked the van and said there was no problem.
I returned to the dealership again with the same problem. This time they checked with the manufacturer.
The Ford manufacturer...
May 16, 2008
4:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On 05/05/08 I took my car in to sears automotive to purchase two new tires, since I was getting two new tires, I decided to get an alingment done on my car, even though the alingment on my car was perfect (I thought since I was getting two new tires I should). It did not take to much time to have the work done on my car. Once they were completed with my...
May 16, 2008
4:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This company promises you big money to mail out their info..you get promises of cash in the mail and they offer a money back guarantee which is a big hoax..you only get your money back if you send back the address labels unused that's like going to the store buying a vaccum cleaner..not taking it out of the box and taking it back and saying it doesn't work...
May 16, 2008
4:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After calling around and asking about new brakes I found what I felt was a good deal plus a Neighbor highly remmended them..they quoted me $169 and some change..so I went in the next day another guy said he heard the quote, but he could do better..he quoted me a even lower price $152 and some change and I thought great..I left my car and my Partner and I...
May 16, 2008
4:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On April 21, 2008 I placed an order online for a pair of boots. I finally received them on May 2, 2008. I opened the package and to my disappointment they were size 10 and I ordered a size 8. I thought oh well I will just contact customer service have them take these boots back and then I will get the ones I paid for. This is what I was told:
I need to...
May 16, 2008
3:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
FedEx is useless. I have freight arriving nearly daily and only FedEx causes problems. Their rag-tag ground service is unregulated since they use contract drivers, and air service is only slightly better. The tracking information is always out of date or in error and delivery quality is horrible.
I actually had FedEx call for directions, while a UPS driver...
May 16, 2008
3:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Digitel is advertising several plans for DSL ranging from 384Kbps to 1.5Mbps under the Bida program bunndled with a landline. After installation of a Bida 1232/832 Kbps line, it only tested an average of 431Kbps. The best I got was 450Kbps so it was close in every test in the mid 400 range or half of the advertised 832Kbps. I have placed several called to...
May 16, 2008
3:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
As I expect - like many other people - financial and other such documents to arrive in my mailbox. Such that I can trust myself to (among other things) pay taxes and not be arrested for not paying taxes. It still comes to mind that the possible ignorance of a financial reality or livelihood could be stolen by the inadequate methods of the post office to...
May 16, 2008
3:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The flip-top cans are no help to us older folks with weak fingers. I have to pry up the tab with a blunt knife because my fingers aren't strong enough to pull it up. Then I have to use the knife to slide around the lid to release it for the same reason. Then I have to wash off the blood where I cut myself on the lid. And finally the can rib prevents me from...
May 16, 2008
3:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a phone call from some gentleman @ Palisades, LLC back around the Holidays on a Sunday evening after 9:00 pm ( if I am not mistaken, that is illegal in it's own right ) stating that I had a debt on an old AT&T account...I have not had AT&T as a provider since late 2001...He asked me for my full name, my address, my employer, my DOB, my SS#, my...
May 16, 2008
3:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I specifically picked AVA Direct because of all the steller reviews on ResellerRatings.com, but not only was that a big mistake but I'm HIGHLY suspicious that there isn't some sort of incestuous relationship going on between them. Almost every review on ResellerRating for AVA Direct is positively glowing, and my 1 negative review gets pulled for 'review'...
May 16, 2008
3:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Look I'm going to make this simple, and I expect a torrent of shout downs from Allied because they know it's true but don't want you to know the facts about collection agencies.
First, they’re a collection agency, they can't sue you for one simple reason. They weren't a party to the original agreement between you and the original creditor.
The original...
May 16, 2008
3:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited Applebee's in Federal, WA on 320th st. on Mother's Day (May 11, 2008). I had lunch there with my daughter. The manager (Chris) was there greeting guests, and handing out $10.00 gift certificates to all the moms. He continued to welcome guests and say happy mother's day to everyone seated around us, but never stopped at our table. After about 30...
May 16, 2008
2:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have worked at Pep Boys now for 5 years, in 3 different Pep Boys stores in 2 different states. They are all the same. Customer service (aside from myself, of course) is just horrible. It's a joke. They do NOT care about their customers. The service department is even more of a joke, really. They ONLY care about MONEY! Probably because they are going broke...
May 16, 2008
2:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Key Bank in Columbus, Ohio, doesn’t even check ID's when people take money out of their savings account. I walk in and filled out a withdraw slip. Handed the teller the withdraw slip and placed my ID on the counter. The teller gave me $500 cash and never looked at my ID. I then asked the teller what my name was and she stated that she didn't know. My...
May 16, 2008
2:12 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been employed with Havertys for 2+ years. I see how much mark up is with the furniture we sell. This amount is outrageous.
If you take a table w/4chairs that cost $999.00 on the floor, Haverty's cost for that item is $249.00. A Queen Serta mattress that costs $1099.00 on the sales floor costs Haverty's $399.00.
This is only 2 examples of what I see...
May 15, 2008
3:34 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to H & R Block to have my taxes done, and paid the $200. to have my money paid to me the next day. When my taxes where turned in there were several mistakes which I was called to correct. Then apparently they were not turned in or lost. I called several times and no one returned my calls, nobody could answer what happened to the money. Then finally I...
May 15, 2008
3:15 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In late March, I was traveling north along Interstate 94 in the Deerfield, IL area. A car insured by Founders Insurance swerved into my lane, broadsiding my car. We exchanged insurance information, but did not file a police report - response times were two hours and over (the Northern suburbs would get nine inches of snow by the end of the day). I contacted...
May 15, 2008
2:43 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I pay all my bills in the beginning of every month. Because I pay full amount around same time every month, I dont check all the detail of the statement, especially on this credit card. I seldom use this card. I use other card more. This month I noticed that BOA charged me the late fee. I am not complaining about the late fee. There is a reason my late...
May 15, 2008
2:22 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Boy, I thought I'd save money using this brokerage firm. Their trading platform is unstable. Sometimes it's up, sometimes down. The trading platform will sometimes take trades which are more than your account value. The JOKE is that this options trading website does not trade quarterly options, which I found out when I wanted to roll to the June quarterly...