I received an e-mail offer from Buy.com for a Garmin NuVi 255W GPS unit for $115 with free shipping. I was sitting at my computer when the offer came in, so I IMMEDIATELY followed the link only to find they were "out of stock." Three days later, I receive an e-mail saying they unit are in stock BUT NOW COST $129.99. I called and discussed this with two different representatives, (probably in India). All they could do was tell me I could buy the unit for $129.99 each. I think they never intended to sell these units for $115. In my opinion, this is deliberate dishonest marketing. BEWARE !
Ok I REALLY need to VENT!! First let me say how much i enjoy shopping on-line. It's combines the fun of...
I have ordered from buy.com for several years. I recently ordered 3 xbox 360 games, 2 came but it stated 3 were shipped. I emailed them, the automated response says you will have a response in 10 hours but if it has to be researched it could take 48 hours, I have since emailed them 5 times with absolutely no response. They apparently plan to keep my money and my game. I have asked for the game or a refund and have gotten neither and have not gotten a response. They do not have a published address or phone number, just an email address. From reading other complaints it appears that they do not provide customer service only the illusion of one.
First off, I noticed how many people were complaining about the Shopper Discounts and Rewards company and the...
Bought Anti virus with MIR of $60. Buy.com delivered AntiVirus CD but attached no printed receipts for claiming MIR. No replies for my mails.
Norton AntiVirus did not protect my PC but it slowed down the performance to just 15% of what it was. Every other moment Norton raises a pop-up asking me to buy more products from them. Wonderful combination: Buy.com & Norton.
P.S : Freeware 'AdAware' traced virus that is not even recognized by Norton. Shame for Norton.