I tried to use the Pizza Hut website to order dinner. After some trying, I was able to locate a coupon on their website I would like to use. The website, however, would not allow me to select the items I wanted that were clearly covered by the coupon (2 medium lovers line pizzas for $17.99, wouldn't let me select lovers line pizzas). When I tried to use the website to contact someone at Pizza Hut about it, I got constant errors. My advice, never use the pizza hut website, and just stay away from pizza hut totally. They obviously don't care about the consumer.
I was sold DSL 3 mps but it did not work because we live too far from their local office for that speed. Only after paying under contract for a year for phone and internet did a tech. finaly show up and explain. Against my better judgement I let them takl me into another contract for FIOS. Big mistake not only did I not get what I was told in the sale pitch but I am still being billed for services I no longer have. I am going to switch all my business and personal services at home and work including wireless account. I know their is no one at verizon that cares wheathe i do or not but let others beware. Verizon lies, cheats and steels in my humble opinion.
Thought I love ikea, and their style- their customer service is just horrible.
i bought a bedroom set from them, and paid $150 for the technician who would come to my home and set it up for me.
the appointment was on a saturday, and he was said to come between 10-1. it was 3 when i called, he said he would be right there. he came at 5- apparently he had gotten the address and name wrong and needed to clarify-
he set up the nightstand for me, but then said he was too TIRED to finish the bed, and the cabinet.
he then set me and appointment with another ikea technician.
this guy was late too. the appointment wwas from 3-5, and he came at 8.
he had enough patience to finish the bed, which took him 2 hours. he then started to work on the cabinet- which took him another 2. then he had trouble with the handles and how to place them in the centre. he called up his boss for advice- and i could hear the boss asking him if he was too tired, because he could leave if he wanted. i was outraged. lucky for me- this guy stayed. he accidentally broke one of my handles, but in the end- the thing ended up looking pretty great.
the BRICK is also horrible
hey- if you're ever shopping for furniture or apliances- go to HOME DEPOT great cusomer service, amazing care.
Please, beware! This is a fraudulent company! Don't order from them! Money sent - order never received.
Last night I was trying to do some online shopping. I went to the sears.com website and searched through the ad. I flipped to pages 6-7 on the weekly ad and found, on page 7, a Panasonic 37" class Full HD LCD TV on sale for $799.99 (with extra discounts once clicked on). After clicking on the TV the price showed $799.99 on sale. Plus $200 instant savings, plus 5% discount for V.I.P. Total savings $400. Which brought the price down to $399.99. Online it said that the SALE was for in store only 16th and 17th of November. So this morning I sent my husband to the Woodbridge Sears and, to make a long story short, they told him that they would not give him the TV for that price because it didn't cost that. They told him it cost around $1200 and that the total savings was already taken off the price, reducing it to the $799.99. On their ad there was no mention to the $1200 and it did mention both those savings. I know my consumer rights and if I had gone instead of my husband I would have fought for it because they were making false publicity. My husband doens't speak 100% english and I feel they took advantage of this point in saying he misunderstood the ad. I don't know what else I could do. This was not a correct action from them. I already purchased my refrigerator and washing machine with them and did plan on making other purchases. I'm very dissapointed. Can you please tell me what I can do!
On September 8th, we booked rd trip service on Spirit Air to travel on 11/14/08 from LGA to Detroit with return on 11/16. Arriving at the airport with plenty of time, we were informed that the flight was cancelled, that the next flight we could fly was the following day and that Spirit Air has no relationship with any other carriers, therefore, no reciprocity. Being on a real schedule, due for a family celebration that evening and being Sabbath Observant Jews, travel of any kind was not at option for Saturday or for that matter, any flight that could not guarantee arrival in Detroit before 4 pm. We were forced to spend $575/ticket for our family of 5 to meet our commitment. Spirit has no similar ethic. They run a shoddy, fly by night, disgusting excuse for an airline. Service and customer satisfaction is antithetical to their scheming ways. On our alternate flight we met another family who had paid the same price for their original seats to American Airlines that we had to Spirit. When American cancelled their flight they provided them with car service to EWR airport, arranged their new flight and covered all the expenses. We were devastated. Spirit's practices should be reviewed by the FAA. There is no standard of care. This is a disgusting airline. We felt like we were in a third world country.
The Nextel/Motorola i580 is complete junk. Sprint/Nextel markets this phone as "Rugged Construction/ Military 810F Spec" and "Rain-Resistant." Nothing could be further from the truth.
I have gone through 5 i580 phones, each replaced with a $50.00 fee, one of them for free. Here is how each phone met its demise:
i580 # 1: Screen in front went blank
i580 # 2: Both screens malfunctioned
i580 # 3: Screen in front malfunctioned
i580 # 4: Phone kept calling 911 on its own in a county 1.5 hours away that I have never been to. It would do this even when the phone was powered off.
i580 # 5: Dropped 2 feet and screens broke. It got wet due to rain.
I called Nextel to address the issues and they want me to dump more good money into this POS. I have been a Nextel customer for years and have never had issues until the i580 came into my life.
I can not imagine any military using this. Clearly this phone is cheap junk. I am upset that Nextel will not take care of its long time customers.
STAY AWAY FROM THIS PHONE!
I had Charter High Speed Internet for three years. Everything was grand, until I added their Phone service. It took them three months to get my phone service hooked up...and from that point on, every weekend (Friday night at 6:37 pm until Monday 8:30ish am) we lost our internet...not the phone...just the internet...Charter SUCKS! I called to complain, they said they would credit my account...three months later, the "credits" came off my account...and they claimed I was behind on my bill - EVEN when I paid the "past due" they shut everything off...and then tried to tell me that I had to pay a reconnection fee, which would be credited back to me, because it was their fault that my stuff was shut off. NO THANKS - I will go without before I EVER sign up with that company again!
Today I tried to cancel my service with Directv and they said I have a contract. About a year ago their DVR burned up so I went and bought a new one at a store to replace it. They are saying that I'm leasing it and I have another year on a contract. I don't think so, I bought the new DVR and when I hooked up the new DVR nothing was said about a lease, a contract or anything else. When I explained to the lady what was taking place I was transfered to a guy that further pissed me off. He wanted to know how much I paid for the DVR. What does that matter? I can't cancel my service without going there a bunch of BS. And people wonder why there is postal attitude... Please give me some assistance with cancelling my service. Thank you very much.
I am an existing customer with virgin mobile the past few months. I have to warn you about their practices and service. First off I purchased a couple of their cheap phones called a Kyocera for 19.99 @ Walmart. At witch time i asked about pix text availablility with this type of phone. I was told they were not sure. So i took time to actually call Virginmobile to make sure the phone recieved text including Pix text. I was told that the phone was capable of recieving pics by a Virgin mobile rep. After the rep went and supposedly checked the phone functions. So i then bought the phones. After witch, we found that not only the phones terrable with dropped calls. It did NOT recieve pics! After contacting customer service @ Virgin mobile. By the way it took over 5minutes to do so. I was told there was nothing they could do. Even tho it was one of their own reps that gave me false info. Well I was already on a monthly plan. and at the timemoney tight. So we kept the phones. We got exactly what we paid for. Cheap service from a cheap phone. So soon after I upgraded to a Flare phone. I figured it may permorm a lil bit better than the cheaper phone. And @ the time again, money was tight. The Flare phone seemed to have issues, keeping or holding a signal. Even if it was sittting still in our living room. So we determined that the Flare reception was actually poorer than the first phone we bought. Well all the while I am calling their customer service to try and work things out.
No matter what my issue was.
Weather it was so many dropped calls?
Or getting my messages over 24hours later?
Them charging me for minutes I did even use. Like charging me minutes to call my own voice mail, even though I call from a land line. Or my timer on the phone will say 7:00pm and my minuts are suppose to be free. Yet I got charged on serveral occasions. A minute here or there. Funny how EASY their web site is set up for you to order phones. Very user friendly. Yet you cant get anyone one the phone, and when you do they have no power to do anything. Are reluctant to give you any information about their name, employee number or anything. THe majority of them are not even stationed iin the USA. THey are in the Phillipines, and talk with an accent. If its VIRGIN MOBILE USA, WHY am I talking to someone in the Phillipines, who can barely understand english, let alone care about my fustrations with the company! THAT SUCKS! NO REALLY IT DOES! I'm sorry, i lost track...So let me bring you up to speed. I contacted VirginmobileUSA prior to the end of OCt, 2008. I explained to thm I noticed online that they said I had only a couple of daytime minutes left. Yet I knew I had more than a week to go before monthly billing. I told customer service I was calling and had three concernes. 1. because I was not happy with the Flare phone and how I had been dupped into purchasing the first phone. I also stated that the current phone I was useing "FLARE" was unacseptable and wanted to maybe give it back and I would pay difference to upgrade phone. 2. THat I had paid for text message and had not recieved any text.
3. I felt that if I had been a customer for several months, and had minutes left over every month that they TAKE away. Could they extend me maybe 10-15 minutes to be sure i dont go over. Thats the least they could have done I figure. Seeing that I am a cutomer who pays antime ect. Nope Not Virgin Mobile
1. Reguarding the phone. I was told there was nothing that could be done and if I wanted to purchase another phone they could sell me one.
2. Reguarding my text. At first they said they see wher I paid prior to November. and I was billed for text. Yet I never recieved a Text on Flare phone ever!NEVER!
They made me pay for a new phone. Even tho the Flare was almost new. I felt forced to buy a more exspensive phone. Because they would not do anything. She told me if I bought a "ARC" camera phone. THE SUPERVISOR mind you in Malasia. Told me she could sell me an ARC phone for half price. The phone sells for 49.99 online but if I buy it from her, she would charge me the 49.99. But then put 25.00 of that 49.99 back into my VirginMobile account. EVEN THO I WANTED MY MONEY BACK IN CASH. I HAD NOT MUCH CHOICE BUT TO AGREE TO TERMS. I STAYEd on the phone while she set me up to mail me the new phone. ANd while she added the 25.00 to my account...
I got my new phone a few days later. After I had passed thru Target and noticed the same ARC phone I jus bought eselling at Target for only $30.00...
Well I got my phone two weeks ago. Around the same time new billing started.
When I went to activate the Arc I noticed that of the 25.00 credit that was suppose to be in my account their was only 23.15? I asked about it. And it WAS determined that I was not suppose to be billed for text, cause I paid for texting. And so they changed somthing said I would not be billed for text anymore. But that they could not refund my money to me @ THAT moment because they have to inveestigate or somthing? I said to the operator. Why do you have to investigate when you just admitted you made a mistake. Then you dont want to give my money back? He said it would be back in my account less than a week. IT WAS NOT IN MY ACCOUNT AWEEK LATER. And to futher make it worse they took more money from the 25.00
Now I call them up...it takes forever to reach a real supervisor who is no help. I say to them. I am calling about the missing funds from my 25.00 credit? THey tell me There is no RECORD OF THEM OWING ME 25.00 And that I was charged for text before my switch. And that they dont owe me any money? THESE FREAKIN CROOKS! WHAT DO THEY THINK I HAVE NOTHING BETTER TO DO THAN WASTE MY time mastering some sort of sceam to get 4.00 or a few free minutes? I have never been more frustrated with any company. AND I HAVE NEVER FELT RAPED BY A COPMPANY TIL NOW!
I asked them stop the auto pay from my account. They told me if I want to cancell my service. ANy money in my account and all minutes are theirs. AND THEY WOULD NOT OWE ME ANYTHING?
What is a consmer to do in a sitiation like this. When all of our companys outsourse all their work, and start a policy or protocal that does not hold them account ble. And lets them RAPE or ROB their customers!
We are american citizens! And we deserve better. Any company who is allowed to do this should be shut down.
If I take money from someone, by force, trickery, I would be going to jail. And i feel that someone in that company should be going to jail.
If I cancell my phone now. I am out of
4.00 they already took and claimed was never there.
21.00 in credit. It was jus away for them to lock up my money so they can steal it with their POLICY.
And i would be out a phone and over half amonths service. because they have been paid for NOVEMBER already.
AThats over $50.00 not even counting all these cheap phones I'm stuck with.
I wish i could take em to court for all my money and mental stress!
If anyone from Virgin Mobile USA is reading this! I wil see if I can get a lawyer to help me. and many more like me I'm sure you done wrong!
MAybe I will take this to YOUTUBE and solicite help There?
For anyone else reading this. DONT GO TO VIRGIN MOBILE!DONT GO TO VIRGIN MOBILE! DONT GO TO VIRGIN MOBILE.
YOU BEEN WARNED!
VIRGIN MOBILE: GIMME WHAT YOU OWE ME. My money, and my respect! You want me to stay calm while you rob me? NO I'm sorry cant do that! I have to make NOISE!
I received my monthly AT&T bill and found a charge of $9.91 from OAN Services, Inc. Neither me nor my husband ordered any service from OAN. We have not even heard about this company before. When I searched it on Google, I found many other complaint regarding this company imposing unauthorized charges to people's phone accounts. Apparently, this company conducts very bad business and should be punished for this. However, it continue to happen for years. When I called OAN and complained about the charge, I was told I need to wait for two billing cycles in order for credit to show on my account. And I am not even sure they will credit this amount after two months.
We purchased a small refrigerator that was on sale from the HHGregg store in Piqua, OH. It's been one big hassle. I am 65 years old, and it's a 50+ mile round trip.
The hassle began when I called to see if it was in stock, they said it wasn�t, and I'd have to come in and pay for it, before they'd order it. They wouldn't take my credit card over the phone. So I drove over and paid cash.
When it came in, I called and asked if they'd deliver it. They told me I had to come in first and pay for the delivery, (Evidently, they would not trust me to pay the delivery man). So I called a friend, and we went to pick it up instead.
When I got it home, it was defective, it wouldn't cool. I called the store, they told me to call the service center, who told me I'd have to call the manufacturer. I called them, they said they'd send someone out to fix it.
After no one came to fix it in the next five days, I called the store back. I talked to the manager this time. He said he'd order me a new one, but I had to bring this one back, before he'd order it. That would be two more trips over and back. But I said OK.
The next morning my wife and I decided to just get our money back, we�d had enough hassle already. When I got to the store, I told the manager I just wanted a refund. He got a little pissy, and said that�s not what we agreed on last night. I told him I changed my mind, we�d been hassled enough.
He said he�d give me a refund, but he had the right to charge me a 20% restocking fee. (That was about $54.00.) I asked him how he could charge a restocking fee when he sold me defective merchandise. He said I should have read the back of the invoice. I said I�d pay the restocking fee, just write it up. When I asked for the cash back, he said they�d send a check in the next 7 to 10 days, he said they also had the right do this as it was also stated on the back of the invoice.
Before I walked out of the store, I told him he was going to get a little publicity. I�d write the Attorney General, Better Business Bureau, and post this on several web sites. He didn�t seem to care.
Watch out to where you go to change your seasonal tires! I went to the Canadian Tire in Brampton's Trinity Common last March and again in November 2008. It was suppose to cost me $26 and it ended costing me $145. They told me the wheel stud was spinning and had to be replaced. They also said that whom ever had changed my tires last, had over torqued the wheel nut. When I said they did it, they quickly changed their story. I've spoken to Service and Store Managers and they do not want to take responsibility for what happened. I will never take my car to CRAPPY TIRE again!
Chiropractors beware of Marketingforchiropractic.com. They will tell you they can obtain new patients by telemarketing. After signing up, I never received any patinets. I called several times to ask about my case but my phone calls were never returned.
Ordered an itemonline from target which said it would arrive in three to four business days. Then after I complete my transaction the site says my estimated product arrival is in two weeks. It ended up take 15 business days to getmy product. Granted it says it takes 1-2 days to ship then 3-4 to arrive. Thats twice what I was told before I bought the product. Very misleading.
Sprint shut my cell phones off in August of 2007 for non-payment. I paid the bill off in September 2007 and ported two numbers out to a different carrier the same day as the bill was paid. One number was never turned back on, one was ported out the same day and another was ported out one week later. I was informed I would not have to pay the $200 termination fee for one phone, but I would have to pay $200 a piece for the other two phones. In addition, I was also charged a $25 reconnect fee and a $40 partial month fee, on my calculator this adds up to be $465. I set up a payment plan for $50/month until paid off and started to do so. In January 08, I received a bill for over $1000. I immediately called and spoke to five different people over the period of one month. NO ONE EVER POSTED THE PAYMENT PLAN AGREEMENT, through all of these conversations. One very nice rep told me her supervisor would call me back within an hour to confirm the payment plan, but this did not happen. I have continued paying the $50/month, and Sprint/Nextel has decided that since they can not find the payment agreement on their records (of course... the consumer is wrong), then I am responsible for the $1000. I asked for a detailed bill breaking down the charges and NEVER received it. My account has been referred to collection agencies. I have been yelled at, accused of not paying my bill, lieing to avoid payment, etc., despite the fact I have been sending $50/month to the address they gave me. NO PAYMENT PLAN was ever recorded by any representative, therefore, making me look like the liar. I cannot get anyone at Sprint to give me an itemized bill or tell me how my bill went from $465 to over $1000 for services I no longer had. The third collection agency has now forwarded my account to the three Credit Reporting Agencies for nonpayment. I cannot get this situation resolved without a lawyer, and what self respecting NORMAL Joe Schmoe can afford a lawyer to fight for a cell phone bill? All I want is Sprint to stick to their agreement and explain to me how I could go from $465 to over $1000 in charges.
My 3 month old Canon camera broke - when I tried to turn it on it said 'lens error' and the lens wouldn't open. I took it to Best Buy and they shipped it off to get fixed. My boyfriend (who bought it for me) got a call from their repair vendor saying it would cost $160 to fix. He asked them why because it was still under warranty, and was told he would have to take that up with Best Buy since they sold us the camera. When we went to pick up the camera, he asked why we had to pay when it was still under warranty, and the Best Buy employee toldus the vendor said that the camera had been dropped and that's why the lens broke, which isn't covered by the warranty. Completely not true, I was holding the camera taking pictures when it stopped working, it had never been dropped. We asked to see some kind of proof and were given a picture of our camera with arrows pointing to the lens, which even the Best Buy employee agreed showed us nothing. He said he couldn't do anything and told us to call the corporate office, which was a complete waste of time. So we had to pay $160 to fix a camera that we JUST BOUGHT, because the vendor claimed it had been dropped even though they couldn't provide any proof of this and we told them it had never been dropped. Basically, their vendor can claim any damage they want without providing proof or any kind of justification for the fee to fix it - a total scam. The employee told us they had switched repair vendors a while ago because they had so many complaints like this, and that they get many complaints from the current vendor. He was really nice and basically told us it was a scam but he couldn't do anything since he was just an employee. When the people who work there think you're getting ripped off, you are REALLY getting ripped off. We are never purchasing anything from Best Buy again!
Mark with Drupal.org user profile - http://drupal.org/user/377924 is relatively new to Drupal. He posted a request in Drupal Paid Services forum http://drupal.org/node/334600 to with my company responded.
His project talenttravel.com had over 1000 w3 errors and 12 warnings and my team went through home page and inner page details and gave him an estimate in professional manner.
We are in Drupal business for past 2 years while his profile and his work in Drupal is only 5 weeks. Yet we got back is series of abusive emails.
It seems that Mark has a problem with everyone. While he could have just professionally responded or not responded at all to our estimates, he sent very nasty emails since it seems he did not have budget and wanted things for free.
Others also have problem with Mark
/URL removed/
Note : We only gave estimate, did not even get into the sales cycle or got any money but Mark continued to hurl racial abuses. He probably was raised by his parents who never told a kid how to behave in professional world.. Poor thing!
I have been a very loyal customer of Fingerhut since it's inception in the early 1960's. I'm sick of you telling me you will approve one order and not the next even when you list I have enough credit to cover my current order. You know what go fornicate yourself up the wazoo and I will never have another thing to do with Finger-something. I hope you follow all the other big cheating, lying businesses and go bankrupt. Or you could ask for a government bail out and see how far that gets you. Merry fuc...g Christmas if this is the way you treat loyal customers then it's the last order you ever got from me. If anything said on your posted email sight is defamation or libel is a legal threat and cannot be defamation or libel if the the info stated is true.
I recently stayed at a hotel in Boise Idaho and used my NetSpend debit card for three small purchases. I was double billed for these purchases. After a few days all of the charges posted to my account except one. This charge, for $15.37 still shows as "pending" on my NetSpend account after 16 days.
NetSpend refuses to release the funds and variously cites their policy, and a law that says hotel merchants have 90 days to collect these funds.
I have contacted the hotel and they have faxed letters to NetSpend stating that they have released the funds and have no intent of collecting them. NetSpend still refuses to release them.
I have spent over one hour of cell phone time unsuccessfully trying to get NetSpend to release the funds. They have put me on hold for over 15 minutes at a time or simply stated their various policies. And have refused to let me talk to their supervisors.
This is not the first time this has happened. Over the course of my three years with NetSpend it has happened each time I make a purchase at a hotel. I've always had to work with the hotel to get the funds released but NetSpend refuses to do so. I believe that the problem is somewhere in the NetSpend system rather than the various hotels. And they refuse to remedy it.
AT AT T TRIED TO CHARGE ME TWO HUNDRED AND FIFTY DOLLARS DESPITE RETURNING MY PHONE IN TWO BUSINESS DAYS. I HAD POOR COVERAGE AND A BROKEN PROMISE THAT I WOULD RECEIVE A COOPERATE DISCOUNT. SO I GET A NOTICE IN THE MAIL THAT I HAVE BEEN SENT TO COLLECTIONS! I HAD TO SPEND HOURS ON THE PHONE TO CORRECT THE SITUATION AND THEY STILL MADE SURE THEY STUCK ME WITH A 24 DOLLAR CHARGE DESPITE ADMITTING THEIR MISTAKE!
Alamo's web site lists a rental price at one rate but when you try to book the rate it changes to double the listed price. Calls to their customer service are met with unfriendly, unhelpfully and basically rude staff. Even the supervisors are rude and arrogant. It is apparent that Alamo is using deceptive business practices including false advertising.
Washington Mutual raised my credit card interest rate for no reason to 31.99%. I have paid above the minimum always before the bill is due. My credit score is 17 points higher than when I received the card. I called to aks them why and the response was that there was a notification in one of my previous bills. I asked again what was the reason and the woman on the phone said there was none and they would send me a letter.
I received a letter a week later stating it was based due to my credit risk. Because of amount owed on revolving accounts and balance to credit limit ratios.
I haven't used this credit card in several months because I received a new one at 7.99% (evidently they didn't think I was a risk) and paid off and closed two old cards (one for a store). Thw WaMu account is closed and I am paying off the balance.
So my credit score is higher, I own my own home, have a steady career, married for 20 years and owe less than when I first received the card. I guess being a responsible adult who pays their bills on time makes me a bad credit risk to WAMU.
DSL service terminated even though bill was paid. I got 4 different answers as to why after being transferred 4 different times. The customer service agents could not tell me why it was being terminated and they did not know how to restore it. I asked to speak to a supervisor and was transferred. Then disconnected. I was on the phone over 4 hours total and they could not give me a straight answer or solution.
They had wrong address, as soon as order went through I noticed they had my old address. So I was given the opportunity to put in that change with the order, so I emailed them giving my new address telling them I had moved. I even called and spoke with a rep the next day to make sure they got my message and I confirmed that I moved and gave the rep the correct mailing address. One week had passed I got a call from the person that now lives in my old house that he got a package for me. I called cymax and told them what had happended and etc. They said they would send ups out to get it and resend to me at their expense. However I just found out on 11/20/08 no one came out to pick it up. So I called cymax again expressing my fustration with them and ect. Told them I do not want the product and to please refund me. The person I spoke with said she would research it and get back to me. She called me back in about 20 min and said she talked with her supervisor and he will refund me the money. I asked about picking up the package she said supervisor will call me, which he has not called and furthermore the money that I used to pay for the product was in a bank account that I had closed over a week ago. It was paid by a debit card so they got my money and they are not reponding to my requests at all.
