Menu
Write a review
File a complaint
Valerie profile
Send message Copy link

Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s comments

Dec 03, 2008
5:59 am EST
A couple of weeks ago I contacted Directv for satellite service which I've never had with them before. Speaking with their agent I was able to decide on the type of programming package I was getting and provided my credit card after being advised of a $25.00 hold and and $99.00 charge for the equipment. I agreed to this and was provided an order # and also set up the installation date for them to come and set up my service.

Looking at my credit card account on line I saw they had charged me the $25.00 hold twice, I contacted their customer service and was told there is nothing they could do and it will just fall off after a few days, this was also verified by my bank.

The next day I received a call from Directv telling me they had canceled the installation of my order when I questioned them why I was advised it was because my parents whom i bought the house from 3 years prior had an outstanding bill with them when they passed away and because of this although I did not owe them anything I was still responsible. I guess I'm guilty by reason of association.
Dec 03, 2008
6:03 am EST
It has been about 8 years since JK Harris ripped me off. I have been fighting back against JK Harris and Monica Linder ever since. The Massachusetts Attorney Generals office just called me about a month ago to ask if my claim against JK Harris was ever satisfied. that was 6 years to late. They where about to file charges against JK Harris, but JK worked out an agreement before hand. That makes about 8 states that have filed against JK Harris, having no effect on the way they do business.

I have suggested that people file complaints with the Post Office, for Mail Fraud, and I have filed a brief with the Justice department, (I am not a lawyer). However, the most effective way to get your money back, is to take them to small claims court. Most, but not all the time it works. The success rate is probable 99%. It is up to you. If you put the effort into it, you will persevere. Small claims works best, for usually the amount is less than the limit for your state. Most states it's $2500-$5000. HOWEVER!

File a claim in small claims court. Name JK Harris as the defendant, and the sales person as the confident. You must name a sales person as the confidant, or you will not collect your money. Use the address where you met as the serving address. JK will not appear in court to fight the claim, for should they, they would have to explain why they haven't performed, and why they screwed you. 'IMPORTANT'...When you go to the hearing, ask the court for 'TREBLE' damages, (3x's) the amount owed.

Tell the court about how they have caused you grief, aggravation, and financial hardship. You will receive a judgment. Send a certified letter to JK Harris corporate, demanding payment of the judgment, stating that should it not be paid as ordered by the court, that you will seek a 'CAPIAS'. That is an arrest warrant naming the sales person. Thirty days later, you will have to go back into court, for the Capias, send a copy to JK corporate, and to the sales office, and ask them where it would be most convenient to be arrested, you should receive your money at this time.

Should the amount exceed the limit set by small claims, then you would have to file in Superior Court. that is usually for amounts in excess of $25000. You can represent yourself, but it is a lot more work and effort. However, JK has to send an attorney to court to represent the company, which can cost them a ton of money.

Your choice, fight back, of live with the loss.
Dec 03, 2008
6:07 am EST
I have two credit card accounts with Bank of America. In the past few months they have reduced my credit limits; raised my interest rates to almost 30% and gave me an incorrect address to send a letter to 'opt-out' of the higher interest rates.

I followed the instructions given to exercise my 'opt-out' right and refuse the interest rate change. I had a time limit to send the letter, which I followed. My letter was returned to me, marked as undeliverable as addressed. I double checked all addresses and I addressed it correctly. Of course the time limit has passed and now I automatically go to the higher interest rate.

All this seems like legalized extortion to me. I pay my bills on time. I pay more than the minimum payments. All this nonsense is going to be the financial ruin of our country if we allow it to continue.

I have no problem with paying a reasonable interest rate. That is good business. I have no problem with paying for things that I purchase. That too is good business. I do have a problem with being robbed blind and it is all being done legally (as far as I know). These practices must be stopped and these companies must be brought under control.

There are no 'bail-outs' for all of us average citizens. What good is raising rates to beyond reasonable rates? Make minimum payments so high that people have to choose between paying living expenses or their credit cards. It's a no brainier to see who will win that argument.

These companies are trying to pull in as much cash as possible from those of us that believe in and value our credit rating but the ultimate cost of this is spiraling so far out of control; it's down right frightening.
I always check my statements online to make sure that there are no unauthorized transactions. This particular company name stood up as I was checking my statements because it was 2 different charges for $19.95 on the same day with 2 different company names but they have the same address.

I asked my husband if he had ordered something online with these companies or if he authorized any transactions to this company and his answer was no. He said that the last time he used his debut online was when he joined classmates.com. Now I'm wondering if classmates.com has anything to do with it.

I called privacy matters and athomerewards and they won't give me any information unless I give them the credit card that was used. They must be out of their mind if they think I am going to give them that info. And then before I hung up the line, I asked her how she can sleep at night knowing that this company takes money from people unauthorized.

I had to cancel all debit cards to avoid any future charges. Hopefully we get our money back.
Dec 03, 2008
6:15 am EST
Advanta Bank Corp. raised the interest rate on my Platinum Business Card to 37.18% for purchases and 39.18% for cash advances. They have no reason for doing this. I pay more than the minimum due and pay on time. This is nothing but legalized extortion and these kind of practices must be stopped before our county's economy is completely ruined!

Ironically, my total credit available on my latest statement is $666
Dec 03, 2008
6:16 am EST
I have just read the post about Central Coast Nutraceuticals ripping people off. Too late for me as I am a victim of this ring. As it has been said I signed up for the $4.95 shipping fee for the free trial of this product that has been promoted by Oprah and other celebs. Unfortunately I did see the $44.85 price as I hit the send button, confused I immediately went to my online account and saw $44.85 being subtracted from my account.

I received a confirmation e-mail and I sent a message back knowing it was probably useless but I tried. I called my bank and I was told sorry it was approved. So yes this is a total scam and for the first time I have become a victim. So I hope the media will take this info and warn people before they make a lot of money of unsuspecting people.
Dec 03, 2008
8:35 am EST
I have been scammed by this company as well as several other people that I can see. This business should be shut down or they should have in BOLD letters what their intentions are, including that they plan to have recurring charges on your credit card!

For the first month, they charged my business credit card 3 different times. The first for $1.97, the S/H for the CD, which I also never received. The second, for $29.95 for internet website access, which I have never even logged on to. Which to me proves that I was never aware of any website. I JUST WANTED THE CD! And three, for some sort of 'Express Funding Program.'

I have my secretary pay my cc bill every month and these charges went unnoticed for almost a year. She was off today, 10/22/08, so I went through the statement and noticed some charges that should not have been there. Upon pulling my CC bills for this past year, I found 3 charges each month on there, totaling $47.85 each! I thought to myself, this has to be a scam! I never would have authorized a recurring purchase of that sort when all I wanted in the first place was a stupid CD that I never even received. Now why would I keep buying something if I didn't even receive the first part of it!

I called the company and demanded that they send me a copy of every single charge that they have ever put on my cc bill. She said that she would refund two of the $29.95 charges and that was it. TWO?! Two out of a total of 13 that was on there? NO! I told her that I would not get off of the phone until I received a full reimbursement, that their company is a scam and I cannot believe that they are still in business. She then said that she would refund two additional $9.95 charges. I WAS FLOORED! I told her then that I would spend the next week searching for every online company that I could report fraud to. She then put me on hold.

When the call ended, she ended up refunding me THE ENTIRE AMOUNT< EVERY SINGLE CHARGE!

DO NOT back down to this company, if you feel that you have been taken for a short ride, take them for a roller coaster ride right back!
Dec 03, 2008
8:44 am EST
Oneemailaday, LLC bills for services never requested and Total Enhanced Services, Inc. facilitates this fraud. It was discovered on my elderly in-laws phone bill that they were being billed on a monthly basis for some sort of e-mail service that was never ordered. In fact, my in-laws don't even own a computer.

I called Oneemailaday, LLC and before I hardly opened up my mouth the women said they would remove the charges. I questioned further how this happened and she said an individual named Pete Montola had ordered the service merely by using an e-mail address and my in-laws phone number. No other information was required of Pete to start a monthly billing, which just as easily could not have been caught.

In fact, months earlier, this Pete Montola was named as the person that ordered a different service that ended up on their phone bill. Mere coincidence that Pete has a particularly liking to my in-law's phone number, or perhaps these companies are sharing information?

I asked the Oneemailaday rep about verification processes to avoid fraudulent charges and she could not describe any. Essentially, this is a scam whereby: (1) the company freely allows people to obtain their service for free and have other people pay for it by just giving someone else's phone number, or (2) the company is directly in on the scam.

Companies such as this are using a feature in the telecommunications laws that allow their services to be billed through a service bundler such as 'Enhanced Services Billing, Inc.' These charges come through automatically to the unsuspecting consumer who must scrutinize their phone bills to catch it. Enhanced Services Billing may play the innocent middleman, but their lack of verification of charges being passed through plays a role in this fraudulent activity.
Dec 03, 2008
9:08 am EST
I am a wholesale merchant in Texas. I had Texas Bank (never a problem) until Compass took over. At the first of 2008 I had a hot check written to me from a company in california. Compass delayed in notifying me. I went down to the branch myself to find out why my account was in overdraft. At the time we did not have online banking, also at the same time i had a company illegally using my debit card number. Compass told me they could do nothing about the illegal use of my debit card number that I would have to contact the company myself to stop this abuse which I did but had to still pay the INF charges with Compass, The company that was abusing the use of my debit already had a class action suit against them for abuse but Compass was not interested in my findings just wanted the INF charges' but back to my overdrafted account. I soon found out about Compass's deposit posting after 5:00 only policy. It was in a banking nightmare trying to keep my head above water. My company is a wholesale design company. All of our sales are online credit card sales. it is not unusual for me to have 15 debits a day in my account. Soon we had racked up over 4000.00 dollars in check charges even though I always had a deposit waiting to be posted on the same day. I sometimes even had a large deposit I had from visiting shops sales I would deposit as early as 7:00 am and then have a automatic draft come in several hours later and they would still charge me. You might ask why in the world did you not change banks? It is not easy for a merchant like me. I have much of my bills set up on automatic drafts and also with most of our sales coming in by the merchant account it just was not that easy. also I was working 12 hours a day trying to keep up. Compass contacted me to see if I wanted to use them to process my credit card transactions. I was using a different credit card processing company and Compass assured me they could offer me a better deal and get my deposits in overnite so I said ok. We have used Compass the past few months everything going fine until a week ago tuesday. We received a large order from one of our regular customers . this customer always orders around the same amount. it is an expensive order to do. We completed the order called the customer to tell him we would be charging his credit card. he gave us the ok to charge the card . We charged his card it was approved as always and transmitted to our account the next business day and posted as an available balance. We have online banking with compass. I wrote my payroll checks. my employees went thru the drive thru window and cashed their checks. Next morning I come in and my account is overdrawn. Compass had taken it upon themselves to take this large deposit (over 3000.00)out of my account without even the courtesy of a phone call . There reason, none actually except it WAS NOT because the customer disputed it. They wanted more info which I provided. He after all was one of our oldest customers never a problem with his credit card. My account was going into severe overdraft. They did not care. They kept telling me they were going to put the funds back into my account and credit the fees. I told them to call my customer. They would not. They would not call us back . We most of the time had to call them. We called our local branch which did side with us and was working very hard to get us our funds back. The reason they finally gave us was that we had a 2000.00 limit on what we could charge. I was not told this when we signed up with compass. In fact I made it very clear we could not have a limit and had to fill out extra paperwork to prevent it. we do have a signed contract they keep throwing up to us that says average sale assumptions to be between 300 -2000 but nowhere does it state a limit. To end this nightmare story I have a very expensive to produce wholesale order that cannot be paid for. Compass will not even let me charge 2000.00 on this customer or let him put it on 2 separate cards or pay for it in 30 day intervals. I am a good merchant with no negative reports on my business . My customer has a perfectly good card approved as always. What do I do . The customer wants the merchandise charged to his card. I do have my old merchant account still active but has not been used since i started using Compass. However Compass informed me I could not use my old merchant account because it is illegal to have 2 merchant accounts. Is this true? I had close to 900.00 worth of Inf fees because of this. My branch did refund 683.00 due to the district manager getting involved and the hard work of another caring individual in my branch . I feel all my check charges should be refunded. All this stress and major problems to my small business. Why? What can I do ? Any suggestions out there? I am tired of being stepped on by Compass Bank . I do not feel like we did anything wrong. Is there no justice for the little guy?
Dec 03, 2008
9:11 am EST
I had a charge on my debit card of 66.90 from a company called Ultra Relief. I had never heard of this before so when I googled them to see who they were I saw this internet site. Apparently they have been taking other peoples money as well. I have already contacted my bank and they are in the process of getting my money back for me. I don't know who these people are but this did send me into overdraft as well and it really makes me mad.
Dec 03, 2008
9:12 am EST
I thought I was subscribing to a Trial bottle only! Wrong! Shortly after receiving the trial bottle, I started receiving a full-sized bottle every other week with a charge to my credit card of $74.76 for each bottle. One charge came from Arizona with company name being Co Performance Life and second charge was from Colorado with company name being WR Performance Product. I am embarrassed to say I was taken! Will never order trial sizes of anything again!
Dec 03, 2008
9:14 am EST
I have been working on getting my funds applied back to my CCard for 6 months now. Originally I signed up for the 'free' trial offer which includes paying $3.95, then I received the trial product and canceled over the phone. I thought I was done with this company and did not think that the product had worked for me personally. Then when I was viewing my on line account I noticed an unfamiliar charge, once I looked it up I realized that I had been charged $89.31 from Extreme Acai Berry. I immediately contacted their [protected] # and explained that I had already canceled but still was charged. The representative advised that she would credit my account only after offering to send me additional products. I declined. I then received the product that I was charged for and marked return to sender. I waited a week and still had not received credit then called again. I spoke with a 'manager' this time named Monica who advised that she would credit my card and gave a confirmation # even. I still never received a refund and shortly after this I received an additional charge of $89.31 to my credit card and a new shipment of the product which I returned. I have called and written and e-mailed this company several times and will not stop until I get a complete refund minus the initial shipment fee for the free trail that I did use.
Dec 03, 2008
9:28 am EST
I recently moved and called comcast to transfer my service to my new house. The previous owners told me that they had never had cable and they left their dish boxes for us to use. Not being a fan of dish, I chose to stick to comcast.

I scheduled installation for october 11th and told the csr that I needed two outlets installed and I could take care of the rest. My house has a full basement with a drop ceiling and installation should not be an issue. The csr said that cable had been installed in the house in 2017 and there would be no issue. I warned her that the previous owners had been dish subscribers and never had cable. The previous owners lived in the house 30 years and moved from antennae to dish.

On my installation day (October 11th) I called back to remind the csr that this job was a new install and not just turning on service. I spoke with crystal and she told me that I had no idea what I was talking about and I should leave it to the professionals. She then informed me that my 11am-2pm appointment was switched to 2-5pm. She again reiterated that cable was installed in 2017 and I was apparently lying about the dish installation.

The install sub-contractor showed up at 4:45pm, took one look at the job and said, & ldquo;you have dish, I can't install cable since you have dish". I asked for clarification and he said, & ldquo;you can't run cable signal on a dish cable. Cable uses low voltage and dish uses a different frequency". I asked what voltage had to do with a different frequency ad he said, & ldquo;you need a grounding rod for cable". I replied, & ldquo;how lucky, according to comcast cable was installed in 2017". He said. & ldquo;there has never been cable installed at this address". He told me I needed to install a grounding rod, and he would reschedule me for 8-11 on tuesday, because all new installs have to be done during the first appointment. He called dispatch (Push to talk) and they confirmed 8-11 on 10-14. I asked him not to leave and I picked up the phone and called comcast customer service. He said, & ldquo;i need to fill out your paperwork in the truck and I will be right back". I was going through the prompts on the phone and I heard his truck start up. I walked out of the door and he backed up and took off down the street. When I finally got a live person on the phone, I explained what happened and the guy told me, & ldquo;of course you can't install cable over satellite lines". I told him that this was nonsense and I requested to speak with the manager of the lady that called me a liar earlier. He said that he would email the manager and have him call.

To my surprise crystal called me back and this time she had a major attitude. She asked why I wanted to speak with her supervisor and I gave her the following reasons:
1. You called me a liar.
2. You would not listen when I called earlier to tell you about dish. Cable was never installed despite what your computer & ldquo;shows".
3. I am very dissatisfied with the level of customer service I have received.

Crystal told me that I could not speak with her supervisor and that she does not have to listen to what the customer says. She told me that if I would have explained it better she would set it up differently in the system. I asked crystal how I should have explained it and she told me that I should have said it was a new install. She said that in the system it was set up as a transfer, not a new install. At this point I was frustrated and I asked her to just make it all work. She said, & ldquo;i am not going to do anything for you!". I hung up the phone on her.

On tuesday, my 8am to 11am appointment turned into an 11am-2pm appointment. I called to ask why, gave my confirmation number and was told it was better for me to have an 11-2 instead of an 8-11. My wife stayed home to meet the sub-contractor because I had to work. Installation was a nightmare. He ran cable around our house, not under the house (Full basement drop ceiling) and left the cable exposed. He ran another cable through a vent in the eave of the house, but was nice enough to caulk around it. He drilled through our siding and installed a jack into our living room. So, 4 feet off of the ground I have a nice hole in my house with a cable running into it. He left a mess inside and did nothing to clean up. He reused the cable that had been left from the satellite instead of using new cable. The installation was horrible. I was glad he did not drill through my sewage pipe, I guess I am lucky for that. He was also supposed to hook up the internet while he was there, but he forgot to do that. However, comcast did not forget to bill me for it. He did run a new cable from the street for the new installation. My kids were outside with my wife playing and my 2 year old found the cable. My wife called comcast and was told that someone would be out to bury it in 2-5 days. My wife told the csr that we have underground utilities and they need to call before they dig. The csr said that this is standard protocol and not to worry (A bit of foreshadowing).

When I arrived home, I surveyed the damage. The installation was poor at best and the cable running around my house (Not from the street) and sticking into the wall looked horrible. The internet was not hooked up and I had to plug in the ac adapter, split the cable and do it all myself. No big deal. I called to get the internet working and was told it would take 1-2 days in order to get everything provisioned. I called back with the intent of canceling the whole thing and moving to directtv. I went through the prompts and selected cancel service. I spoke with a very nice lady sandra (Ok5 operator number) and she talked me into giving them one more chance. I agreed and I told her that I expected two things. First, I still wanted a call from crystal's supervisor. Two, if my internet was not working by wednesday when I get home from work, I would cancel my service no questions asked.

On wednesday (10-15) I got home and the internet was working. Great! Still no call from the supervisor. I did not really expect it to happen. I figured I would give him a couple of days to call.

When I arrived home on friday (10-17) , I picked up the phone to make a call. The phone was dead. I do not use comcast's phone service, I use another provider. The first thing I did was to check to see if comcast buried the cable coming from the street, and they did. I suspected that the cable burier's cut the phone line. I called comcast (Cell phone) to see if I could get any information about my issue. I also called our phone company to report the outage. On saturday 10-18, a comcast truck pulled up in front of my house. I went outside to meet the person who informed me he was quality control. I told him that I had a couple concerns about the quality and that I was really unhappy with the install and that the cable buriers cut my phone line. He told me that he hears stories like that all of the time. He said, & ldquo;it doesn't look like your utilities are marked, no wonder they cut your phone". I asked if he could help and he told me that that was not his department. He said, & ldquo;i am here to just make sure that the cable is grounded properly". He walked to the cable box on the outside of the house, then walked back to his truck and drove away. Two days later the phone repairman came out and had to run a new line from the street because someone had cut our previous phone line. I asked if the utilities had been marked and he said no, they had not been marked. I hope I am not going to get charged from the phone company, but it is likely I will get charged.

I called comcast back in order to try to get in touch with sandra. I left a message and she called me back on 10-21. Sandra said she would waive the installation fee, which was still done incorrectly and with which I am still unhappy.

Not once did I ask for a credit and or any money off of my monthly bill. I have just asked that all of this be made right. So far, I have a terrible looking cable install which was done for free. My phone is working again. The cable works as does the internet. But the installation looks terrible and discounting the install which is supposed to be free is ridiculous.
Dec 04, 2008
4:37 am EST
I just finished reading a report previously posted regarding the same company and the same product. I also ordered a trial size on the net of a pomegranate porduct and ended up with green tea in addition to the Colon Cure. I managed to stop further shipments of the tea and pomegranate, but evidently the Colon Cure comes from somewhere else. To my annoyance I received an additional bottle of the Colon stuff in the mail because I didn't cancel it in a timely manner according to the company.

I have tried in vain to reach them at the indicated phone number [protected] and either reach a message directing me to call at a different time or I get a bunch of static. This product is absurdly expensive and they feel free to charge my credit card. I honestly don't know how they can state I authorized this and I absolutely want it to stop.

So far I have been unsuccessful in reaching the company it feels like they are doing everything they can to prevent me from stopping their dishonest ways.
Dec 04, 2008
4:42 am EST
I placed an order with the Medispastore.com for Affirm2X cream on October 9, 2008. After 10 days, I had not yet received the cream. I checked my Medispastore account and noticed that the order was still 'pending' and had not yet been shipped.

I tried calling several times, but was never able to get through to speak with a representative. I emailed my concerns about not receiving the product, but had no reply. I waited... then sent an email with 'read receipt' to cancel the order, again no response or acknowledgment that my email was ever read. Upon receipt of my credit card statement on 10/27, I noticed that the Medispastore charged my card on the very day I placed my order! To date, I have yet to receive the product. I am now going to dispute their charge with my credit card company.

Beware of this company, there are too many more reliable online merchants to waste your time and money with the Medispastore.com.
I signed up for the 'free trial' of Extreme Acaiberry and like most of the other consumers, I had a very difficult time reaching the customer service line to cancel future shipments. However, I refused to hang up, and after 22 minutes of holding on the line I was able to speak to a customer service rep and cancel my order. They provided me with a cancellation confirmation number.

So, my advice is to be patient and don't hang up. I hope this helps someone!
Dec 04, 2008
4:59 am EST
I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.
Between the months of May-August this company EasySaver/American Leisure (unknown to me) somehow obtained my checking account/ATM debit card number and was billing me $16.95 monthly. I did not notice until August and IMMEDIATELY contacted my bank to report this fraud. I have never heard of this company, never purchased anything from this company, never joined anything, etc. And was not sure how long they had been stealing from my bank account, to find out it had been four months (May-August)

I called the toll-free 800 number included in the line item of my bank statement. The pre-recorded greeting says 'if you are calling to cancel your membership (which I NEVER had) to go to 'cancelmyeasysaver.com' (strangely it specifically instructed you NOT to use www. before the web address) after holding for more than 30 minutes to 'speak to a representative' I did as instructed 'cancelmyeasysaver.com' this is where I got a list of links about consumer [redacted]s of EasySaver and/or American Leisure.

I also IMMEDIATELY canceled my ATM/debit card and had a new one re-issued.

Reading other very similar consumer complaints it is clear this is FRAUD and I hope the Better Business Bureau is investigating this activity.
I ordered a computer from these scammers and paid my account in Full on time! I have yet to receive my free gifts and 300.00 dollar rebate.I have called customer service 100 times, got nowhere. I called the Headquarters only to be referred back to customer service. I filed a formal complaint with State Dept of justice. They have gotten a form letter of crap! I am fed up! There will be a class action suit as soon as I can find the right attorney! BlueHippo is a joke. They will continue to rip off everyone unless they are demolished!
Dec 04, 2008
5:15 am EST
I ordered the free 'thirty day' trail from this company. It tasted terrible and I did not see any results. that is not the only problem, soon after I got a 60 some dollar charge on my debit card, based somewhere in Minnesota. Of course I had no idea how that could have happen, so I called my bank and they told me it was this company that made the charge. I was very upset and closed the account.

Apparently, this trail only lasts for i think 14 days, then they charge your account the next month if you do not return it in time. This of course is in the fine print. Additionally, this is a void contract because silence in not considered a yes answer to contact which means they are not able to take money out of your account, because you did not sign the contract.

If this has happened to anyone else, and you want to possibly start a class action suit let me know i would totally be in. In this company's defense, they did update the site, possibly because of complaints so it is a little more clear that you can only use the free thirty day free for 14 days. But be careful and never buy from this site or this company!
GE money bank lowered my credit limit twice by $500 dollars for no reason there has not been any change on my credit report and I have never paid late. I called them to find out what happened and they told me that it was due to a periodic review and could not offer further explanation I talked to the supervisor who could also not offer any further explanation.

I filed a report with the BBB and a month later they again lowered my credit limit. I could understand If I was charging up a storm but I use the card for groceries at there store and have good credit and pay in full every time now every time a get groceries they seem to lower the limit again I am done with them.
Dec 04, 2008
6:31 am EST
I pay for charter communications "high speed" (ha ha) internet. I'm supposed to be getting 10 megs but all I get is about 2-4 (if that much).

It's not the 70 percent that is guaranteed, and instead of being eager to help fix the problem, they are only eager to somehow find a way to blame it on the consumer. One person said my problem was linked to spyware, however the problem persisted before, and after a fresh install of windows xp. All along this, my upload rate was consistent, which showed things on my end were fine. All customer service wants to do is talk you into switching package deals, promising lower rates, only to have your next bill arrive fifty dollars higher (they call it a pro rate, but neglected to inform me of this).

Anytime they send out a technician, it's usually someone fresh out of jail who just comes out to look at your cable wires, nothing more. One character acted like he was casing my place, for a future break in.

Charter Communications...thanks for nothing, you take my money and don't give me what I pay for. It's because you know you're the only provider in my area. You guys suck.
Dec 04, 2008
6:32 am EST
Three friends and I went to Ruby Tuesday at Crabtree Mall in Raleigh, NC at 1:00 on Sunday afternoon. I asked the host to put our name on the wait list and was told it would be 15 minutes which turned into 45 minutes. We watched as several parties came in after us but were sat before us. After finally being seated our server, Kaley, came to the table after about five minutes told us the drink specials and we ordered drinks which took about five minutes to get. We ordered our meal, 3 medium burgers and Salmon no rice sub greenbeans, 45 minutes later when we finally got food the greenbeans were not subbed for the rice and the fries were cold on the burgers as well as my burger being rare and the other 2 well done. The manager came over, no name tag, and told me my burger would be fixed but never came back to the table, my burger came out 5 minutes later burnt and dry, I know it was microwaved. From the manager, the host, and server it was the worst experience I have ever had in a restraunt. It took us 3 1/2 hours to have lunch! Little did they know I have been a server for 16 years and the friends I was with was a FOH manager, a BOH manager and a host. I will never return to a Ruby Tuesday again!
Dec 04, 2008
6:33 am EST
I recently signed up for the Verizon Fios internet and TV service. I made the mistake of providing them a credit card number at the time of placing the order. Verizon out of the blue charged me $198 and refuses to provide a paper bill. They say that the bill was emailed to me, which I never received. I am totally disappointed in Verizon.
This is the closest McDonald's to our home and we still avoid it as much as possible. We love the coffees Mc Donald's is offering now but every single time we have ordered one it has either been made incorrectly, has been tepid, or has been totally, outright wrong. My husband asks for an iced coffee they hand him a hot coffee while repeating his order for an iced coffee. We ask for a hot and iced coffee and I recieve a perfect iced coffee and a barely tepid coffee. And she has the nerve to tell me to be careful because it's very hot. Every time we have gone, the flavor of the coffee is different. EIther too strong or too watered down. We always think that maybe we can get through it without a problem but we have given up. From now on, we either go to a different franchise or we go to Starbuck's.