There were several attempts to have these problems fixed and was left out in the cold. well really it was the hot because i just bought my first home and they said that they talked to my girlfreind and said that she said it never worked but the first claim was made in may well guess i didn't need a A/C during that other 90degree weather. Then they said my septic system would be covered and sent someone they called out and talked to them and then said that it was an existing problem and not covered. WOW imagine that well heres $500 dollars thanks a lot.
I first discovered this company through Web MD. I have some pretty severe acne scars from my youth and have always wondered if scar removal products would help me.
I found Striaex's trial offer and it appeared to me that they were willing to send you a bottle free for only the shipping cost of $2.95. I remember seeing that the ointment costs $109.99 and telling my wife that if they're willing to send you a free sample and normally charge that much that it must work.
Needless to say I received not only 1 bottle, but 2 in the mail. They were very small, 1 fluid ounce a piece, so I figured that it was just the trial size and I would never have imagined that they charged $110 for one of those bottles. I tried the product that evening, following the instructions on the bottle, but did not see any visible difference in my scars. Later I remember laughing that it was just a scam which reminded me off the old snake oil cure-all tonics from old western movies.
Where Striaex made their mistake with attempting to rip me off is I do all my banking online and monitor not only my bank accounts, but my credit cards on a daily basis.
I logged online yesterday and saw that I had a $419.91 debit pending my checking account. Being that I paid the shipping charges with my checking account debit card meant they were taking the money straight from my bank account. I would not advise that after this experience.
I immediately contacted my bank and had them block the transaction. I was then told by my bank that if Striaex attempted to charge my account again that I would have to allow the debit to clear and then contest it with the bank. Ultimately, I had the bank cancel my debit card so that won't be an issue.
After all of that I went online and sent an e-mail to Striaex's customer service telling them that not only had their product not worked, but that I had not ordered anything further from them, and did not intend to. I then told them that any further action on their part to pursue me for the $419.91 that I would file a fraud complaint with the Federal Trade Commission, with my state's attorney general's office, and then forward all of it on to Web MD.
I received the exact same e-mails as the all the other complaints listed on complaintsboard. I received one from their customer service department stating that because I was threatening them that they could no longer help me and that I was going to have to deal solely with their legal department. I then received an e-mail from the legal department threatening hell and damnation if I don't pay them and stop disputing the charges. I believe that is where they make a mistake and their scam breaks down.
Like so many others, I fell for the 14 day trial but was charged the full amount of $89.31 just a few days after the trial offer arrived. I have tried to cancel the order by calling the following numbers:
[protected]
[protected]
[protected] (this number was on my bank statement).
I continued to get a busy or an all-circuits busy although I tried calling for a full hour. I had my bank cancel my debit card and will file an unauthorized ACH form at my bank and return the product to the address on the envelope. I don't know what else to do. Good luck to everyone else. I have certainly learned a valuable lesson here!
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line(s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is 'what I signed up for.'
I am now paying overage charges on my unlimited calling plan due to one of the reps signing me up for it. According to them, I was told that I would now be charged overage charges and I must have agreed to them. NOT! Why would I call 4 straight month's in a row trying to straighten out my 'unlimited calling for $50.00 per month!'
Now that I am canceling, they are charging me cancellation charges on 4 lines, not the 2 that I am paying (2 were supposed to be free 'virtual' lines. How can they get away with this?
Also, when you call technical support to get your phone lines to actually work, you are connected to a representative that can not speak or understand english and will not transfer you to someone who can! I have dealt with this issue 4 times as well.
I would love to be involved in a Class Action Lawsuit... where do I sign up!
After receiving billings for credit reports which I never received and which I never signed up for, I had to spend hours on line with Credit Reports America which has an automated phone line and directs you to online help after back and forth I was finally able to get my credit card cleared of their charges. The phone at Privacy Matters was answered by a real person and immediately told me they would credit my account. These companies are total rip-offs, I am going to send my complaint to the New Jersey Attorney General.
This company removed money from my banking account and did not have my permission. They continued to do so even after my request for it to stop. Now they state they will remove all charges and not do this again, after this is the second time they did it, I have a hard time believing them.
Per our agreement, I sent ibuyphones.com 2 used cell phones. They were to send a check for $80 within 3-5 days of receiving them. They acknowledge receipt of the phones on 9/4/08 and claim to have mailed a check on 9/18/08. I have not received a check and they have stopped answering my emails. I filed a claim with the BBB that they ignored. I have emailed them repeatedly requesting payment. There is no phone number for this company, just an email address.
You see the ad on facebook or myspace. Claim they will send you this for only 5.95 for 9.95 for 3-5 days shipping and say its free. They never mention directly or indirectly the 89.00 they are going to continue to send you and then you end up with a charge on your credit account. You try to call these numbers- [protected], [protected], [protected] and ALL THE NUMBERS DO NOT WORK. the website is a fraud also. If you try to call these numbers its either busy or it does not connect and it hangs up or you stay on hold for 15-20 min. THESE PEOPLE DESERVE TO BE IN JAIL. I called my credit card company and the only way I could not get charged these amounts were to change my credit card. These people will not accept return to sender so do not even waste your time on doing that. I recommend telling anyone you know about this so NO ONE HAS TO GO THROUGH WHAT WE WENT THROUGH.
I responded to a Southwest Airlines $500 ticket offer and ordered two $1.00 trial offer items, but the packages arrived with unsolicited Hoodiawater and Hoodiburst gum included. The total charges to my credit card were $91.70. This is a ripoff and I will file a legal report if this money is not credited back.
As I have not interest in hoodia drugs and did not order these items, let alone twice, I have mailed the unopened items back to this 'company' and requested an $89.70 refund minus the shipping cost.
My home loan was sold to Aurora Loan Services in December 2017 to start with them January 2017. On January 4, 2017 about mid-morning I received a phone call from them asking abut my payment for January despite the fact that my payment is not considered late until after the 16th of the month. But this was only 3 days after the January 1 holiday. At the time I thought, wow, they are hungry for money, but I let it go and continued to pay my mortgage for the remainder of the year on time and before the 16th. In January 2017 I was a laid off my job and had only saved about 2 months reserve to fall back on. In March 2017 I was out of reserve and made a partial payment to Aurora leaving a balance do for March of $600. Aurora immediately began reporting me to the credit bureaus indicating that I owed them anywhere from $3, 000 to upwards of $5, 000. And on top of that the amounts varied every month. It sees that they were just pulling different amounts from the sky and saying that was what I owed. These completely fabricated reporting have ruined my credit so I refinance or can't get another company to buy my loan from them. These deceptive accounting practices have caused me nothing but nightmares and unrest. They have refused to work with me and I'm about to loose my home. They saw an opportunity to prey on the weak they completely took advantage of it. How does one calculate $5, 000 from $600? From other stories I've read it seems to start with any homeowner who has just a little bit of trouble making full payments to them no matter the circumstance or whether the homeowner later rectify that circumstance. Aurora practices seem to be that they are hell bent on not giving the homeowner a chance but would rather foreclose and leave a family homeless than work with them all the while they have make the problem worse by reporting incorrect information to the credit bureaus, thus affecting the homeowners ability to move forward because Aurora have lied. They are cheats and a ripoff!
When Wal-Mart initially installed the self-checkout, they had staff standing by to help the customers (until they would work out the quirks in their new system). I ran my card once. The clerk had to come over to help, as they were having to help with many of the customers who were checking out at the new self-checkout systems. She went to run the card again. I said, 'I've already swiped it' (in my gut I immediately was leary that it could charge me again for the second swipe). She said it was ok. When she'd swiped it again, she still could not get the transaction completed. There was no problem with my account; as I had more than ample money in my checking to cover my purchase, plus overdraft protection anyway. After the second time with the system stalling (or whatever the problem was), she wanted to swipe it again. I told her that I needed to be sure it doesn't charge me again. She said, 'Oh, it won't.' Somehow, in my gut, I just had a feeling it might be charging me for every swipe. Altogether, she swiped it 3 times. She finally got the transaction to complete, and handed me the receipt. I always use the debit feature, to come straight from my checking balance; so the accounting available balance is instant, whereas a credit takes numerous days to process through the system. When she handed me my receipt I was charged around $300, rather than what should have been around $90 for the merchandise, which I could see initially on my receipt had this amount. It's like it charged that and then added the additional amount because it had been triple swiped. The total charge was simply around the $300.
I thought to myself that this will be a simple transaction that can be momentarily corrected. I pointed the total out to her and that it had triple charged me and that I needed the 2 extra charges credit back to my account. She tried to 'play around with the system' for just a short bit, to no avail. Then, when she, obviously, didn't know what to do, she told me I'd 'have to get my bank to take care of that.' I've been with the same bank for 20 years; and I knew that this was not the banks place to correct. I also knew that if I'VE submission of my security passcode that the bank honors whatever charge has been deducted from my account. I told her I have to have this credited back to my account before I leave the store.
I asked for a supervisor to come and correct the transaction. The cashier supervisor 'played around' with the system for a while longer than the cashier, but couldn't get it corrected. My teen was with me and she was an athlete with a busy, tight schedule between school athletics and her high school courses. By this point, we'd been at the cash stand for a half an hour. I'm thinking that I have to prepare dinner, and my daughter has homework to do and we need to get home. We usually liked to have at least a little quality time in the evening to just chill together outside the routine daily demands. Then I told them that I need to get home to do things and I needed a manager who could get this reconciled.
A manager came, and between the 3 of them, it took another 2 hours to finally get the error corrected, and a receipt in my hand where they had credited my debit card for the 2 extra charges from my checking account. I'd shopped at Wal-Mart a lot and spent quite a bit of money there, as much as $5, 000 or more each year. I was so disgusted from this incident it was over 2 months before I went back to any Wal-mart; and then it was late evening when something unexpected came up that we had to have, and no place else was open. I'd like to add that I was very leary at the beginning of this transaction error because I'd had a previous problem with a phone-in pizza order. In this instance the girl over the phone was having problems with the system where she kept asking me to repeat my bank card number, because she was 'having some problem with the computer.' I'd asked her if she was running it back through and that I needed to make sure it didn't charge me repetitively. She said no, there would be no charge until she had finalized the transaction. I've used my bank card for so long that I also knew that the bank has a computerized security feature. If my bank's computer identified an out of the norm attempt on my debit card, it will reject a transaction. Then, if I had an emergency, or needed to get gas, I could be stuck not being able to use my bank card until I follow up with the bank to advise them that my card is safe. When I got my bank statement, I was actually triple charged for the pizza. I'd called the pizza restaurant and spoke to the manager, who pulled the transaction in the system and readily could see what had happened. He promptly credited me the 2 extra charges and gave me a confirmation. Always make sure you get receipts, and or confirmation numbers (if a phone transaction), and the name and phone number of the agent handling the matter. I learned from these two experiences: follow your gut and do not simply take the word of a store clerk, particularly with Wal-Mart. They are often not well trained and simply do not know. You must protect yourself by ensuring that your personal monies are in tact.
Ordered a camera... They were all friendly... said I had to call them to verify order... It took a long time to get them on the phone... real friendly... told me they were ready to send out my order... started to tell me the camera would not use rechargeable double a batteries..I already knew they would... The man (named James) got very rude and insisted he was not lying... rudely said he should process the order and hung up.
I got to thinking about it, looked on the internet and it said I did not have a order (my order number was [protected]) I called customer service and they informed me it was sold out and not to reorder. It was funny how it wasn't sold out until I refused to my their expensive batteries or memory cards. If they aren't going to fulfill the orders they should be shut down.
The camera I wanted is still showing on the website as in stock.
Out of nowhere my husband was served with a Complaint from Asset Acceptance. They were suing him in a local court for a debt for which he had no knowledge. We relocated from PA 3 years ago to Nevada temporarily. We had never opened any credit cards or loans in the state of Nevada. I am assuming that this alleged debt was an old PA account. I checked the company (Asset Acceptance) online and found hundreds of complaints. These guys are real ###.
I answered the complaint (using forms found on the net) and filed them with the courthouse. I sent copies to the 'Attorneys' at the above address. The information included a formal 8 page document requesting verification of the debt before I would communicate further.
Now I just received another letter from the attorney's, stating that their client does not want to cause further 'hardship and expense' to either of us and they would like him to contact them so that there may be an amicable solution to the matter! What part of 'please verify the alleged debt' don't they understand? This last time in writing I told them that I would no longer communicate with them under the Fair Debt Collection Practices Act until they verify the debt.
The reason that I even started working with these clowns is that I had read on here that they can garnish my husbands salary. It may be legal to do that in Nevada but if this alleged debt was contracted in another state which does not allow wage garnishment, which state takes precedence?
These guys are nightmares preying on people through intimidation and the courts. Report them to all the agencies possible.
I ordered one time from this company for wu long weightloss tea, and when they sent me a second box two months later I emailed them to cancel any future orders with them because they are automatically running my credit card, and I now have 2 more boxes! It is impossible to contact them by phone, and obviously emailing won't stop the orders either. Someone help! What can I do to stop this, and if I send the product back at my expense, will they give me my money back?
We brought our brand new van to U-Haul, because they claimed to be the master of hitch installation, which is very ironic because they did the Exact opposite. They told us the part would take 14 business days to order, so we could not bring our boat on vacation (which was kind of the point) the following Saturday. So they had not called us back at all, after 45 days I called them and they said the part was ready to come in and have it installed, as I did the following day. I left my van there because it was to take two hours, when I returned the installer informed me that he had to remove my exhaust system to make it fit. Then when I saw the hitch it looked like it belonged on a dump truck! Keep in mind the van was ONE month old. So my husband told them to remove it. When they did, they ripped it off and cut the wires! And left us on our way with no working signals. We had to pay the dealership for all repairs to our new vehicle. I wrote a letter to the corporate office with an explanation of how unqualified, rude, and also vandalistic their employees are, not one person ever got back to me. The owner of the shop itself told us to go ahead and complain to anyone we like, it would not matter. How's that for customer service. I believe U-Haul should pay us for all the added expenses caused by their lousy work! And the way I learned that all my wires we're cut, is that someone informed me I had no brake lights, and that is how U-Haul sent me on my way, as I passed the billboard in their driveway, We are the experts in hitch installation.
These people are ripping us off. It's a trial offer but, they fail to mention that they will keep charging you $89.31. And the number they give for you to call is either busy are just ring's. What can we do to get our money back. They should tell you about the $89.31 fee then people would think twice before ordering! these people are wrong for doing this to the customers.
It sounds great 10.95 a mouth but try to cancel and they just keep taking. Money that you work for not them. I called and canceled back in November of 06 and this is October of 07 and I am still having trouble with them taking money out of my bank. The crazy part is they don't take it every mouth.
Some times they skip a mouth. Some thing has to be done, how can they keep doing this over and over to people? Peoplepc internet $10.95 for life. That is what it should say in the terms and agreement.
I have MS, and had arranged to have my medicine delivered on Friday Nov. 30, 2007. My Insurance company asked if I if it was okay for me to take full responsibility to have the medicine delivered without signature, I agreed because I am not home much during the week because I attend school part time and work full time. I got home about 9:20 est. pm expecting to see my medicine in front of my door but all I saw was a sticky note saying that they will make another attempt to deliver the package the following business day which is Monday December 4, 2007. I was furious. My medicine is temperature sensitive and can only be left out of the fridge for 72 hours!
I called my insurance company to see what happened, they checked their records and stated in their system that my medicine was supposed to be delivered without a signature and supervisor was so nice to call UPS to see what the problem was. She called me back later and told me that the package was in a warehouse and it was locked and it was drivers discretion that the package not be left.
I called UPS Saturday and early this morning now they are saying that it is company policy not to leave a package without signature which that can not be true, I was diagnosed with MS 2 years ago and never had a problem with them leaving my medicine at the door with no signature. I have been in pain the last couple days and I know that my medicine is bad and I will probably have to send it back and reorder and wait a couple more days. Please if you have any thing important to have delivered please do not use UPS and if anyone knows a lawyer who could take the case please contact me.
What others tell you about the lack of service in areas is absolutely true. I also could not get T-Mobile to give me a refund or let me out of the contract and I was only about a week outside of the refund window. If this company was really on the up and up, they would be very UPFRONT about telling you that you have a certain grace period during which the contract can be canceled if you are dissatisfied. These grace periods can be tricky because they differ from state to state. California's grace period is longer than some other states, but did anyone even tell me about the grace period? No! Not until it was too late and I was complaining about the service area.
The customer service is also the worse. I can't even begin to count how many times I talked to one person who told me one thing only to get a different answer from another rep. About six months into my horrible service, I finally gave up and picked up an AT&T contract while still paying my monthly T-Mobile payment. The moment my T-Mobile contract was due to expire, I was on the phone making sure I wasn't rolled over even one month. Did the idiots get it right? No! I can't even go into the problems I had just getting canceled.
After I finally got out, I wanted to transfer SIM cards from our AT&T phones into our T-Mobile razor phones (we love these phones.) The first ### I spoke to told me I couldn't get the unlock codes because I no longer had an account and I would need to get someone else with a T-Mobile account to put in the request for me?! I just couldn't believe this was true, so I tried calling back and found that he was indeed a ###. The truth is that you have a three month period, after cancellation, to ask for unlock codes or to inquire about your account. Luckily, it was one of the only times I got someone who actually KNEW something at T-Mobile. I received the correct codes within a few minutes and was switched over.
Oh, yeah, my final T-Mobile bill just came in March and my contract was up on January 4. Another complaint-it took about five months to get my rebates (when I first started up with them) because they kept sending me letters saying I wasn't eligible and I was. Save yourself a LOT of hassle, anger, frustration, customer service calls and hair pulling. DON'T GO T-MOBILE! You'll regret it.
And, yes, I'm VERY happy with AT&T. The ONLY call I've had to make to them was to ask about the unlock codes. The first person I talked to knew that I had to ask T-Mobile for the unlock codes to their phones. Rats!
I was terribly disappointed by my recent stay at Howard Johnson Inn, 17301 Oak Avenue, Lansing, Illinois 60438.
My wife and I travel four times per year to visit our children and our siblings. We stay in hotels while at our locations and while en-route to our locations or to our home. We're generally easily pleased.
My wife's mother died March 9, 2008. We used several online travel sites ' Expedia, Hotwire, Travelocity, etc. ' to search for a room in Hammond, Highland, or Munster in Indiana. Nothing was available within those cities, so we expanded our search to Lansing, Illinois, and went directly to motel chain websites. We used the Howard Johnson website to find and reserve a room at the Lansing Howard Johnson Inn. We booked one room, two people, March 11 through March 18. We received a confirmation email from do-not-reply AT wyndhamworldwide.com. The email was blank except for a link to an html attachment that would not open.
We arrived at the Lansing Howard Johnson Inn about 8:00 PM on March 11, 2008. The desk clerk asked for our confirmation number. I explained that we didn't know our confirmation number. She said there was no reservation for us, but she had a room available.
Once in room 319, we read the telephone directions that we could call long distance by dialing 8-1-Area Code-Number or make local calls by dialing 8-Number. Our efforts to call my parents in Minnesota and my wife's siblings in nearby Indiana resulted in busy signals after only a few digits. We called the desk clerk, who stressed the importance of dialing 8. She eventually sent us a young maintenance man who would show us how to use the phone. He was unable to do so, but he told us the phones could not reach any number more than 5 miles from the motel.
We went down to the lobby. The desk clerk again told us to be sure to dial 8. I asked her, "If I dial 8, can I reach my relatives in Minnesota or my relatives in Hammond, Indiana?" She admitted I could not. The phones had a 5-mile service radius. I asked her to refund our money. She said she'd have to call the Manager. I explained that we could not stay at a motel with no outgoing phone service. We had to notify relatives that we'd arrived, and we had to coordinate with relatives about the wake, the funeral, dinner plans, etc. She offered us the use of the motel's cell phone for outgoing calls. I said, "I can live with that, " only because I knew that leaving the motel would cause us to drive a long distance for another motel. When my wife protested our not leaving, I said, "We wouldn't be staying here if this weren't the only motel we could find two days ago."
During our week's stay, we were able to use the cell phone, but often we had to explain to another desk clerk that we'd been offered the use of the cell phone. Often the cell phone was in use.
Our room had four light fixtures. Two had no bulb. There was no waste basket and no tissues. A maid visited our room on Wednesday, Friday, and Monday of our stay. She left one towel and one bathmat or two towels and no bathmat. Our room was not dusted.
On Wednesday night, when we returned to our room, the key would not work and had to be reprogrammed.
On March 17, I sat in the lobby and read a book so the maid would have free access to my room. While I sat in the lobby, a woman approached the Manager and told him her baby had found a "crack pipe" on the floor of their room. The Manager said, "I wonder why it took you four days to find it." The woman shouted her opinion that the maid should have found it within four days. A heated exchange took place for several minutes.
The next person to approach the Manager was a man who said his group had four reservations. Asked for his confirmation number, he said he didn't know it. The Manager said he found the reservation in the computer. He could not comply with the request that all four rooms be non-smoking. I found myself wondering why a person with an online reservation would have to again negotiate the type of rooms after his arrival.
While I sat in the lobby longer, a man approached the desk clerk to say that his ride to a Chicago airport had not arrived. He asked about shuttle bus service or taxi service. The desk clerk gave him the cell phone and a phone book. After watching the man fumble through the phone book, my wife told him that we knew of a shuttle bus service just across the Indiana border. She helped him find the phone number, and we drove him into Indiana to his airport bus. During our ride, he mentioned that the phone in his room was inoperable and he couldn't even call the front desk ' let alone somebody five miles away.
My complaints about this Howard Johnson Inn are tempered by the realization that the room cost us less that we're used to paying; however, I want a motel that doesn't lose my reservation; I want a motel that has working phones in the rooms; I want a motel that doesn't take four days to find a crack pipe left behind; I want a motel that can offer help finding a taxi or other local services; and I want a hotel with enough towels, light bulbs, and waste baskets.
No April fool's day joke. Very horrendous customer services. The 2 women I spoke to were aggressively rude, wouldn't let me talk and then said I was wrong. *They* kept saying, you aren't letting me talk. They would jump right in before I could explain what I was seeing on my bill and telling me the dates listed on my bill weren't the actual dates. Whatever.
Basically, I sent in a credit card payment (always paid in full and on time) and it appears they tried to put it through on a Sunday, when my credit union is closed. They then charged me a $39 fee for returned payment on the same day they put the check through again and received full payment. This all happened about a week before the payment was actually due.
When I called to find out about it, I was talked to snidely, condescendingly and laughed at. They said they would put me on hold but basically put me on mute and left me there for several minutes. I was talking with my husband about what our credit union account said and the CS person tried to take that info and use it against me. Thing is, the credit union never lists a bounced check or charges us a fee for a bounced check nor did they contact us about a bounced check. All of which they do. We've had it happen before when they've had to take money out of our savings to cover the checking.
I did, finally, get that $39 fee waived. But I worked hard to get that fee removed and was upset and had knots in my stomach by the time I was done. Why couldn't they have just done it when I first called instead of treating me so poorly?
I hung up and called back immediately asking to speak with a supervisor (I did not get one the first time around) and closed the account. She ridiculously said that if I were to re-open the account at a later time it would be based on my credit at the time. I laughed and said that I will NEVER deal with Chase in any circumstances. From reading complaints out here, seems their auto and home financial services are staffed by the same inept pool of hired workers. I wonder if they get points and a bonus based on those points for how rudely they are to people. Amazing. Maybe there is a class, How to Be Rude, 101.
I am actually afraid to deal with them after reading the complaints out here. And I will monitor my credit score (which is excellent) to make sure they don't mess with it.
I've dealt with several other credit card companies in the past and have never been treated so poorly. I also have a Bank of America card which was a back up card and will solely use that one from now on. You should only have one credit card anyway. Easier to keep track of.
Now, in a couple of months, I will request my free credit report to double check they weren't completely evil. I just can't trust my hard earned, excellent credit record to be ruined by people who can't even be nice. If my home mortgage ever gets transferred to them, I will immediately refinance. I can't imagine having to deal with this low level of service on something as important as my house!
I am now on my 2nd Whirlpool front loader washer in 2-1/2 years. My last fiasco with Whirlpool left me without a washer for 3 months! After numerous customer service call which I received the same spiel every time I finally got to a supervisor and she was the most rude person of them all! After 4 visits they claimed out of a “courtesy" they would replace not attempt to repair AGAIN. Their warranty states they only have to repair not replace! (If you can believe that!) You would think when you pay $1K for a washer you would be a "Premier Customer"! I will NEVER buy another Whirpool appliance.
Holiday Inn Select in Trevose, Pa is a franchise; will not work with you to issue a credit or refund if you book on line. Claim that "terms and conditions" are agreed to before entering their website and are binding/legal.
Even if you have to cancel well in advance of 2 weeks, they will still not work with you to give you any help. Not only that but they book out your room and collect twice. Shame on the Holiday Inn. Anyone who travels for a living - don't stay in Holiday Inn in Trevose Pa or book on line.
Chase charged me a $30 late fee because I paid my bill 8 days early! I have never paid them late, my payments are ALWAYS early and always at least 2-3 times what the min payment is! When I called to straighten out the matter, the staff was not at all helpful or sympathetic, nor was the "Supervisor" I spoke to. I was told my previous 2 payments had been applied to one statement b/c my payment was 8 days early, and there was NOTHING they could do about it because it was not a bank error!
DO NOT use Chase for you credit card/financial needs!
I never ordered or requested a trial of this product but I've been charged $5.95 in my credit card. I didn't know what this amount came from and I called my Bank to put it on dispute. Yesterday I realized that I've been charged for a trial of Hydroderm, a box of this product shown up at my door.
How did they get my credit card number and my personal information? I had to cancel my credit card since I'm afraid to be charged for other products that I've never bought. I noticed that everybody that had a problem with Hydroderm actually requested a trial... Does anybody had a problem like mine?
