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Procter & Gamble Company Customer Service

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The Procter & Gamble Company

1 Procter and Gamble Plaza
Cincinnati
Ohio
United States - 45202

Customer Support Phone Numbers

+1 513 983 1100(United States) 3 1
+1 416 730 4711(Canada) 1 0
+44 193 289 6200(United Kingdom) 1 0
+61 288 645 000(Australia) 1 0
+32 24 562 111(Belgium) 1 0
45 33 269 100(Denmark) 1 0
+33 140 885 511(France) 1 0
+49 61 968 901(Germany) 1 0
+39 650 971(Italy) 1 0
+7 327 250 6368(Central Asia (Kazakhstan) 1 0
+371 701 5100(Latvia & Baltics) 1 0
+31 102 863 100(Netherlands) 1 0
+351 214 409 000(Portugal) 1 0
+7 495 258 5888(Russia) 1 0
+34 917 222 100(Spain) 1 0
+46 852 808 100(Sweden) 1 0
+41 227 096 111(Switzerland) 1 0
+90 216 463 8000(Turkey) 1 0
+86 208 518 6688(China) 1 0
+852 25 829 888(Hong Kong) 1 0
+91 224 964 900(India) 1 0
+81 788 455 000(Japan) 1 0
+60 377 243 333(Malaysia) 1 0
+63 25 588 100(Philippines) 1 0
+966 126 572 222(Saudi Arabia) 1 0
+65 67 125 000(Singapore) 1 0
+27 100 019 650(South Africa) 1 0
+82 269 406 000(South Korea) 1 0
+886 287 806 388(Taiwan) 1 0
+66 26 645 000(Thailand) 1 0
+971 43 349 993(UAE) 1 0
+84 88 225 678(Vietnam) 1 0
+54 13 230 600(Argentina) 1 0
+55 113 748 0264(Brazil) 1 0
+52 57 242 000(Mexico) 1 0
+502 332 7252(Central America (Guatemala) 1 0
+1 513 983 0669(United States) 1 1
+61 288 645 570(Australia) 2 0
+49 619 689 4929(Germany) 1 0
+7 495 258 5800(Russia) 1 0
+86 208 518 6689(China) 1 0
+91 224 950 505(India) 1 0
+55 113 748 0244(Brazil) 1 0
+52 57 242 024(Mexico) 1 0
Canada
P.O. Box 355, Station A, Toronto, Ontario, M5W1C5, Canada

United Kingdom
The Heights, Brooklands, Weybridge, Surrey, KT13 0XP

Ireland
Gortlandroe Industrial Estate, Nenagh, Co-Tipperary, Ireland

Australia
Level 4, 1 Innovation Road, Macquarie Park, North Ryde, Sydney NSW2113, Australia

New Zealand
C/- Simpson Grierson, 88 Shortland Street, Auckland 1010, New Zealand

Belgium
Temselaan 55, B-1853, Strombeek-Bever, Belgium

Denmark
APS Teglholm Allé 15, 2450 København SV, Denmark

France
163 quai Aulagnier, 92600 Asnières-sur-Seine, France

Germany
Sulzbacher Str. 40-50, 65824 Schwalbach am Taunus, Germany

Italy
viale Giorgio Ribotta 11, 00144 Roma, Italy

Central Asia (Kazakhstan)
155 Abaya Avenue, Apt.31/32, Alma-Ata, Kazakhstan

Latvia & Baltics
Vilandes iela 6, 1010 Riga, Latvia

Netherlands
Watermanweg 100, 3067 GG Rotterdam, Netherlands
 
Norway
Postbox 6484 Etterstad, N-0605 Oslo

Portugal
R. Fonte da Caspolima, 6-6A, 2774-192 Paço de Arcos , Portugal
 
Russia
125171, Moscow, 16A, Leningradskoe shosse, bld.2, Russia
 
Spain
Av. de Bruselas, 24, 28108 Alcobendas - Madrid, Spain
 
Sweden
Hangövägen 20, 10254 Stockholm, Sweden
 
Switzerland
47, route de St-Georges, 1213 Petit-Lancy, Geneva, Switzerland
 
Turkey
Serin sok. № 9 Kosifler Is Merkezi A Blok, Icerenkoy/ Kadikoy- Istanbul 34752, Turkey
 
China
27-33/F Centre Plaza, 161 Lin He Xi Heng Road, Guangzhou 510620, China (P.R.C.)
 
Hong Kong
6f Shui On Centre, 6-8 Harbour Road, Wan Chai, Hong Kong
 
India
Tiecicon House, Dr. E. Moses Road, Maharashtra, Bombay 400011, India
 
Japan
17, Koyo-cho Naka 1-chome, Higashinada-ku, Kobe, Hyogo 658-0032, Japan

Malaysia
10th Floor, Surian Tower, № 1, Jalan PJU 7/3, Mutiara Damansara, 47810 Petaling Jaya, Selangor D. E. Malaysia
 
Philippines
6750 Ayala Avenue Office Tower, Ayala Center, Makati City, Philippines 1226
 
Saudi Arabia
5th Floor, 6521 King Abdullah Branch Rd, Ar Ruwais, Jeddah 23214, Saudi Arabia
 
Singapore
11 North Buona Vista Drive, № 21-07 The Metropolis Tower 2, Singapore 138589
 
South Africa
Alice Lane Towers, 15 Alice Lane, 12th Floor, Sandton 2196, Johannesburg, South Africa
 
South Korea
SI Tower 16F, 679-4 Yeoksam-dong, Gangnam-gu, Seoul, Korea, 135-977
 
Taiwan
7F 106, Xin Yi Rd., Sec. 5, Taipei 110,Taiwan R.O.C.
 
Thailand
20th-22nd floor, the Emporium Tower, 622 Sukhumvit Rd., Kwaeng Klongton, Khet Klongtoey, Bangkok 10110, Thailand
 
United Arab Emirates
12th Roundabout, Dubai, United Arab Emirates
 
Vietnam
6/F Diamond Plaza, 34 Le Duan Bloulevard, District 1, Ho Chi Minh City, Vietnam
 
Argentina
Suipacha № 664, 2nd Floor, C1008AAN Buenos Aires, Argentina
 
Brazil
Av. Maria Coelho Aguiar, 215, Jardim São Luis, São Paulo - SP, 05805-000, Brazil
 
Mexico
Loma Florida № 32, Lomas de Vista Hermosa, 05100 Ciudad de Mexico, D.F., Mexico
Central America (Guatemala)
Centro Gerencial Las Margaritas, Diagonal 6, 10-65 Nivel 16, Zona 10, 01010 Guatemala City, Guatemala
Plus

Procter & Gamble Company Complaints & Reviews

Procter & Gamble Company / Aussie sprunch mousse& leave in conditioner

Mi
Jun 23, 2019

I have always purchased Aussie products and have always been safisfied until recently when I puchased this product at our local Wal-Mart. The dispenser button breaks off making it not functional there for I am unable to use product because even if I manage to get it back in place the...

Procter & Gamble Company / Tide Pods --Clean Breeze

Te
Jun 23, 2019

Purchased Pods for first (and will be LAST) time, getting the Clean Breeze (which is the same scent I use in the powdered Tide). The 'scent' is horrendous -- nothing like the powder. The texture of the pods is like slime when picked up (yes, my hands are dry). The odor of the laundry i...

Procter & Gamble Company / oral b electric toothbrush $30 mir

Ba
Jun 19, 2019

I purchased the toothbrush from my dentist and mailed in the required information. I kept checking for the rebate and in March it said the rebate was mailed. Still didn't receive it. Tried calling the number given on my copy of the rebate form several times. All I get is "service 600" and...

Procter & Gamble Company / old spice deodorant

Te
Jun 18, 2019

My son has been using Old Spice Deodorant and has a continuous rash/burn under his arm. We have been made aware by a Doctor that this is caused by a chemical in the deodorant that causes a chemical burn to the skin. Apparently this is an ongoing problem that you have and you should be held...

Procter & Gamble Company / cascade platinum

Ca
Jun 14, 2019

We having been using the above product for over five years because of the inherent quality it has on cleaning dishes! The last couple of washes the tablet has not completely dissolved and the dishes have not been fully washed leaving a mushy residue in the compartment where the tablet...

Procter & Gamble Company / fairy non bio

Cm
Jun 11, 2019

I have recently purchased a large box of Fairy Non Bio power and a bottle of liquid. Both are filling my washing washine with foam which is overflowing from the draw. I have tried to use less and it's still the same. I have used the powder for years and have not had a problem until now...

Procter & Gamble Company / tide pods

Ro
Jun 10, 2019

Recently started to use Free & Clear Tide Pods. There were two pair of black pants in the washer where the residue from the outside pod adhered to the fabric. I proceeded to scrape off the sticky residue and rewash the pants. For some reason, exactly where the residue was on the pant leg...

Procter & Gamble Company / duracell battery leaking

Ja
Jun 09, 2019

Hi, I have used duracell battery long time. Recently I found duracell battery leaking problems even in normal usage. I have a digital camera which has 4 aa duracell batteries. Because of using cell phone to take pictures, I haven't used the digital camera for some months. I found some...

Procter & Gamble Company / gillette mach3 razor blades 8 pack

Gr
Jun 06, 2019

good evening just a bit of a moan . i have been buying gillette mach 3 razor blades for years and i have been highly delighted, until last month i bought some and they would not give me a good shave, they seem to be blunt and was pulling rather than cutting. i do not know if it makes any...

Procter & Gamble Company / bold washing tabs

Ro
Jun 06, 2019

Dear Sirs, whilst I understand the high priority need for safety, especially in regards to child safety, the box closure design is very poor and can cause injury to the user. The clips on each side of the lid are very sharp on the edge and I have cut my hand quite badly on it with the force...

Proctor And Gamble / daz 3 in 1 pods whites and colours

Ld
May 29, 2019

I have used the above mentioned pods in my last four washes only to find they do not dissolve completely and the remnants of the pod has stuck fast to an item of clothing. I have had to add an extra wash at the end of the washing cycle without any detergent to completely dissolve the pod...

Procter & Gamble Company / secret - dual pack of deodorant — both will not roll-up due to faulty/broken casing.

De
May 25, 2019

Secret solid - powder fresh 2.7oz Dual pack. Lot number 8282TN1 Exp: 09/2020. Twist-up wheel is broken in both deodorant tubes so the product will not roll-up for usage. I would like a refund of the purchase price or another dual package of deodorant that functions properly and some coupon...

Procter & Gamble Company / tide / duracell

Ka
May 22, 2019

I'm tired of doing these surveys for tide and duracell batterys they im going to get free samples congratulation I was chosen then it sends me into a never ending surveys with a lot of annoying calls for stuff I didn't even want ...i thought I was doing just a survey for your products but...

Procter & Gamble Company / fairy non bio washing powder

Ka
May 11, 2019

Okay. Not quibbling price or weight of washing powder, but absolutely disgusted that when the contents were measured against the packaging, there was 15cm of powder on a 29 cm box! Not only are you attempting to con the public into thinking bigger box than rivals so more value of money but...

Procter & Gamble Company / bold 2in1 lavender & camomile washing powder

Na
May 07, 2019

This is the first time I have ever bought this product of 2600g size, and I don't normally complain, but having opened the box and finding it only half full, I thought I would. Considering the size of the box and what was actually inside seems deceptive and causes me to be suspicious of...

Procter & Gamble Company / ariel 3 in 1 pods family pack

Th
May 01, 2019

I recently purchased this item at the Sainsbury's store in Market Harborough, Leicestershire. Today I reached in for a pod and found that it was wet. I tipped the remaining pods out and found that one of them had split, and wet all the others remaining in the container. I have tried trying...

Procter & Gamble Company / comet liquid

Em
Apr 29, 2019

I have to say I love your comet liquid bathroom spray. I use it once a week top to bottom in my bathrooms but for some reason no store carries it anymore. My family thinks I am crazy i've tried a few other cleaners but only like yours. So I guess I am wondering why I can't not find your...

Procter & Gamble Company / duracell aa batteries.

Ja
Apr 27, 2019

Batteries 2 each powered Coast G32 Flashlight. Light stop working and thought to replace batteries. Upon taking flashlight apart finally got the two AA batteries out of the light. Severe leakage in each battery. Was able to save and clean light for reuse with Energizer Batteries. Duracell...

Procter & Gamble Company / old spice after shave lotion

Li
Apr 17, 2019

I purchased a bottle of Old Spice Original aftershave lotion from a supermarket in Crete, Greece. It definitely was not the Old Spice Original fragrance. I was extremely disappointed! The packaging looked correct although the bottle it was in was slightly different from the one I...

Procter & Gamble Company / tide coupons

Ro
Apr 15, 2019

I continue to be so frustrated by your coupon procedure. Why not print your coupons like everyone else? Not everyone has a computer or a printer. We don't have a printer, so I go to our library to try to work my way through the process and I still can't get the coupon printed! The process i...

Procter & Gamble Company / bounty paper towels

Hd
Mar 16, 2019

P & G recently raised the price of Bounty. They also took the deceptive step of reducing the amount of product in each package, effectively raising the price even higher. Maybe it's my imagination, but the paper itself doesn't seem as thick as it had been. We will be directing our buyers to...

Duracell / batteries

Db
Mar 07, 2019

I have used duracell for a lot of years, but lately, I'm finding many of my remote controls, thermostats, flashlights thermo-pens, cameras, walkie-talkies, childrens toys, and several battery operated devices growing white fuzz on the negative end of the batteries, and on the...

Procter & Gamble Company / cascade complete 2.56lb tub

Ph
Feb 18, 2019

I purchased a large 2.56lb tub of Cascade Complete 12x power dishwashing tablets from Walmart and upon returning home with my product upon opening more than 75% were all stuck together. I had to cut each and every one free during which I lost about 25% of those due to the packet opening...

Procter & Gamble Company / flash multisurface concentrate

Wy
Feb 12, 2019

I recently bought an 885ml bottle of Flash cotton fresh multi-surface concentrate. It would seem that the valve controlling the flow is faulty. It does not automatically stop after squeezing to deliver a dose but continues running. If turned upside down with the cap on, it leaks. It fell...

Procter & Gamble Company / your ad on toxic masculinity

Go
Feb 10, 2019

Your Gillette ad concerning toxic masculinity is offensive to men of all ages. The next time a beach needs to be stormed, or a woman is being raped by some animal, you'd better hope there's a competitive male somewhere to be found. You can take your product and stuff it. My family will...

Procter & Gamble Company / charmin strong mega rolls deformity

Pa
Jan 25, 2019

Poor Quality Control in rolling and cutting rolls: Been using this only brand for decades . Last few months the sheets, about an inch from center, are wrinkled and when unrolled the edges are jagged. Thought it was a fluke, but continues to be so package after package. Don't want to have to...

Procter & Gamble Company / toxic masculinity commercial

Di
Jan 15, 2019

Your commercial on Toxic White Masculinity is reprehensible and not fit for public consumption. Your prejudgment of the white male community is small minded and discriminating. I am a white female whose spouse is a white immigrant male, and we are raising our son to be respectful of all...

Procter & Gamble Company / gillette ad

Mi
Jan 15, 2019

I am very disappointed in your recent Gillette ad. It uses all the worst stereotypes of men to reinforce the false narrative that masculinity is in and of itself toxic. Not only will my family not be purchasing Gillette razors from now on, but we will not be purchasing any products from...

Procter & Gamble Company / gillette ad campaign

Ji
Jan 15, 2019

Why would P&G intentionally offend so many of its customers? I find the recent Gillette ad campaign that clearly targets white men as "hostile to women" as blatant bigotry. I've been a life long customer and fan of P&G, but now will activity look to avoid your product(s). All product...

Procter & Gamble Company / gillette commercial about toxic masculinity

Cu
Jan 15, 2019

The recent ad on "toxic masculinity" from Gillette is an abomination. The ad is insulting to both men and women and is a horrible representation of what has otherwise been a good company that provides useful products. The racism shown in that ad by depicting only white males as wrong-doer...

Procter & Gamble Company / oral-b pro 1500 toothbrush/ received used, old and dirty toothbrush

Kl
Jan 09, 2019

I received what I believed to be a brand new Oral-B electric toothbrush on Christmas morning 12/25/2018. When I removed the safety seal, I discovered it was missing the head, it appeared to be used and was filthy, and last it wasn't even the toothbrush that was on the box. The toothbrush...

Procter & Gamble Company / rechargeable swiffer sweeper

Ma
Jan 01, 2019

I love my sweeper. I am on my 3rd one. They usually last about 18 months. The updated one has the off and on button on handle. Not a good idea because my hand slides down and shut it off several times when I am sweeping. Not a big deal but an aggravation. Better if you put it back on base...

Procter & Gamble Company / vicks warm mist humidifier v750 series

Do
Dec 07, 2018

This item was purchased from Walmart on October 18, 2018 for $29.86 plus tax. I have used it every day and not it just quit working. I have cleaned it, changed plugs and always used clean water but it will not heat and will not throw mist. It is not even 2 months old I need this because...

Procter & Gamble Company / bounty

Bo
Nov 09, 2018

Been purchasing bounty for years. Then started purchasing the bulk size, half sheets, huge package. Pay near $20.00 each, $40/month (480.00/year) If this is multiplied by thousands or millions of other disappointed customers... These sheets are getting worse and worse. These sheets don't even...

Procter & Gamble Company / Duracell batteries

Fr
Nov 02, 2018

Over the past few years, I have had to discard several flashlights and other items damaged by leaking Duracell batteries. This time, its a vcr remote and is costly to replace and not to mention the terrible inconvenience of having to manually change the vcr functions. I would like to have...

Procter & Gamble Company / febreze

Ok
Nov 01, 2018

I installed a Febreze CLip-on auto air freshener. About (10) days later it leaked and did damage to the dash trim around the radio, CD, air vent. I contacted P&G and they sent me a complaint questionnaire, which if completed they said they will consider, review your claim. The catch is you...

Procter & Gamble Company / duracell batteries aa's and aaa's

Bo
Oct 29, 2018

I want to warn everyone to stay away from Duracell batteries. I have been using Duracell batteries for years and in the past I have been very pleased with the batteries, but not anymore. We have been buying our batteries from Walmart and recently I found the batteries in my Samsung TV, I...

Procter & Gamble Company / aa duracell batteries

Da
Oct 13, 2018

Bought a 24 pack of Duracell AA batteries, from Wal-Mart. Installed In 3 different cameras. After one week all the batteries failed. I did not have leaking, but it just seemed to be a bad batch. Usually the batteries last about one year in these same 3 cameras. I tested the batteries in...

Procter & Gamble Company / mach 3 blades

Sa
Sep 20, 2018

Hi I am writing to you as I am very disappointed in this product. I bought the bumper pack with 1a razor and blades (10 I think)for my boyfriend and the blades are awful. The blue strip disappears after 1 underarm use (I used a blade) and the blade itself does not provide a close shave. I...

Duracell / aa batteries

Li
Sep 06, 2018

Hi folks I too have had problems with leaking and exploding batteries. This latest incident occurred shortly after placing new batteries ( purchased from Costco) in my Bushnell Scout camera. I started hearing pops and fizzes. I had the camera on my passenger seat and was preparing to set...