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Princess Cruise Lines

Princess Cruise Lines review: I never got a refund from them.

O
Author of the review
8:33 am EDT
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It wasn't a lot of money, yet I was promised a refund of USA $44.95 as I switched from one shore excursion to another more expensive one. I took a Caribbean cruise in January 2025. Yet after several calls and emails to them. I can see that Princess does everything to not refund my money. I wouldn't go on another cruise with them. The room was great as was the room steward. The food was good, and our server was magnificent. Yet the cruise, other than the destinations, was overall overrated. Anyway, I'm glad that my refund money lost was a low amount. Though I am very unhappy with Princess Cruise's customer service department.

Recommendation: Don't use Princess as they screw people.

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