CB Cruises and Charters Princess Cruise Lines Complaints #2-21

Princess Cruise Lines Reviews and Complaints

Princess Cruise Lines review: Credit for medical charges on credit card.

Debbie Wenner of US

Apr 26, 2026 9:45 pm UTC

Verified customer

Featured review

My husband and I went on a 7 day carribean cruise March [protected]. The second day of the trip my husband and I were on an elevator when a crew member came on with a small cart. While exiting the elevator my husband tripped in the door way of the elevator injuring his arm. He went to medical and they bandaged his arm. He had to go several times to the medical. Shane Mansfield and Christina Knight gave us a settlement which we agreed to. Shane and Christina both stated that we would not be charged for any medical expenses.

Claimed loss: Shane Mansfield and Christina Knight stated no medical charges. once we were off the ship our card was charged for medical expense $164.30 I emailed both of them April 4th to date this has not been done.

Desired outcome: We want our credit card credited in the amount of $164.30 Michael Wenner Confirmation #9X2T7M02

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Princess Cruise Lines Contacts

Princess Cruise Lines phone numbers

+1 (800) 103-0306

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82%
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Austria

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France

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Germany

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+39 105 531 169

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+866 221 833 000

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Thailand

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Argentina

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100%
Confidence score

Brazil

More phone numbers

Princess Cruise Lines emails

relations@princess.com

100%
Confidence score: 100%

Support

Princess Cruise Lines address

24844 Avenue Rockefeller, Santa Clarita, California, 91355-3467, United States

Princess Cruise Lines social media
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Nov 06, 2026
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