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1.4 1008 Reviews

Priceline.com Complaints Summary

87 Resolved
918 Unresolved
Our verdict: If considering services from Priceline.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Priceline.com reviews & complaints 1008

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L
12:15 am EDT

Priceline.com Error with reservation dates

My reservation was suppose to be for March 28 to March 30th after seeing the error I called right away to have it fixed and was told we can not change anything and there are no refunds. I was treated with a rude tone and I don’t appreciate. I will never use this app again I will use Expedia or booking.com before ever using them. You or customer service and greedy won’t get you very far.

Desired outcome: Being refunded for the day I won’t be in the hotel. Our fight leaves the 30th at 9 am so it was done in error.

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2:43 pm EDT

Priceline.com Unable to check in after 3 / room assignment

I had booked a room through Priceline, at the fairfield Hilton Garden Inn. which I have done many times in the past for work, for many incoming VIP's. I booked for myself this time for my sisters wedding. When we arrived at the hotel it was approx. 3:45:4:00 pm. I was told my room was not cleaned, but the desk clerk would call me as soon as it was. We went to get something to eat and took our time. About 5:30 - 6 I went back to the hotel and asked about our room since I never received a call. She said she was sorry and our room was ready now. We were placed in room 134 (I believe) which is on the first floor way in the back. It was very clean and we thought we could rest for a bit since our drive way long to get to Fairfield. Within a few minutes we started hearing a very heavy door slam every few minutes and talking down the hall. After about 10 times we heard the banging of the door slamming shut, I went out to see what we were hearing. They had placed us next to the gest laundry room, administration, and the employee / maid / service techs entrance from the back service area of the hotel. I was very tired so for some reason I thought it might stop. Well it didnt. We were up all night hearing the door slam constantly and them the talking down the hall.

We got hardly any sleep. I went to my sisters wedding exhausted. After I got home I called Priceline and told them of my experience. She asked me if I contacted the hotel and I said no because I made my reservation through them. She said the most she could do was send a 15% off coupon for my dissatisfaction. I asked to speak to a supervisors and she said it was not possible. I asked her if her if a supervisor could call me back, and she said no to call back later. As I said before I have used Priceline many times in the pat for VIP's at work. This was my first experience. If I would have placed a VIP or the CEO to that hotel and they experienced what I did I would be fired.

Desired outcome: I would appreciate a response along with a refund.

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7:26 pm EDT

Priceline.com Priceline lowest price guarantee

They claim that they have lowest price guarantee. However a booking I just did today shows on agoda for only $418 versus I paid $478 on Priceline. When reaching through their chat and phone option (and spending over an hour asking them to double check and verify), agents are unable to find that and refuse to price match. What a scam on their lowest price guarantee.

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3:10 pm EDT

Priceline.com Gaudily Seaside Inn, Galveston, TX

too much construction. Paid 189.00 a night which included the Unorganized $30 breakfast, got to sit outside with birds landing on our table, not just one, flocks. Heated pool was cold as heck. couldn’t get past my foot. Hot tub had stuff floating in it. Nicks Bar was the only plus to this place. Not even a bedspread. No laundry facilities for guest.i booked this through Priceline. They advertised the lowest price. a lie. They advertised heated pool, they lied.

Total spent for 2 days $434.70

Summary of charges

Total Cost: $ 434.70

BILLING NAME: Randall Couey

ROOM PRICE: $ 189.00/night

NUMBER OF

ROOMS: 1 Room(s)

NUMBER OF

NIGHTS: 2 Night(s)

ROOM SUBTOTAL: $ 378.00

TAXES & FEES: $ 56.70

TOTAL COST: $ 434.70

Personality, I want a refund!

Desired outcome: REFUND

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2:58 pm EDT
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Priceline.com Refund

I am writing because I booked a flight through priceline on Feb. 17 for Feb.27. I had to cancel as I needed the flight for the 28th. I called priceline to cancel and was informed that I had had to cancel from the airline directly. So I called the airline and cancelled the flight as this is possible within 24 hours of booking. The airline sent me a cancellation number. So, after over a month I contacted Priceline about my refund. They informed me that the airline had to refund it to Priceline who would then refund it to me. So, I called the airline again and they sent me a receipt that it was refunded back to Priceline in the form of payment Priceline sent it to them. With Priceline’s Mastercard. Priceline is still saying that they don’t have it. They keep putting me through to someone else or back on hold to the airline. I have been going through this for about 4 hours. No one can help me and I’m scared that we are now out almost $1200 which we definitely cannot afford. Please help..

Desired outcome: The desired outcome is to get our refund back

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5:20 pm EDT
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Priceline.com Car rental price

I paid the 397.00 and i went to pick up the car rental budget did not Horner the price, i spent 4 hours trying to contact price line after i got in touch with them, the said no refund, i was there to pick up the car, budget did not give me the car. Priceline said no refund… i cant cancel… what the heck, i was there and i wanted the car… i wasted my time, money and i couldn't even talk to someone, only texting… i have called buget since its a 3rd party they can not refund me… what is the game here they are not honnering the price and stealing peoples money.!

Desired outcome: Refund

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9:15 pm EDT

Priceline.com Horrible customer service / Purposely not helping me and my credit is about to expire

I have a credit I am trying to use before it expires . I was told I have a year to use ut and I received an email saying I have until April 28, 2022 , than I was told No I have until March 31, 2022 and finally I was told I have until March , 30 2022 . I have emails with proof of all dates . So I said I don’t care , at this point I just want to utilize my credit of almost 800 dollars . Than I get a rep that says she confirmed and I have until April 28 2022 omg I’m so over them I was on hold for an hour , than called back and have gotten the run around for the last 5 days . I screen shot my calls . I have been robbed basically ut seems because I need to book this flight before I lose it and no one has helped me . No one . I am a single mom of 3 , I am in school full time . Doing my best and can’t seem to get accurate information . I will NEVER us Priceline again .

Desired outcome: To get help booking my flight before I Lose my credit of almost 800 dollars

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5:27 pm EDT

Priceline.com Terrible service, flight reservation change problem

On Saturday, March 12th I booked a roundtrip trip on Priceline for late September 2022 (9/29-10/3), from Rochester NY to Nantucket MA. I realized the next morning that I needed to return one day earlier (10/2). So, Sunday morning I contacted Priceline via chat and they told me I would have to contact the airline (Jet Blue). I called Jet Blue and was on hold for 90 minutes. I was then told that because one of the legs of the flight involved a local airline I had to speak to someone at Priceline who has the ability to change 'interline' reservations. I was put on hold again for another 90 minutes. The person who eventually came on told me I had to talk to someone at Priceline since Priceline was 'managing the reservation'. I called Priceline back later that day and the person I spoke to said they could help me but not for at least another 24 hours because, since I was still within the 24 hour window since I made the reservation, I wasn't allowed to change a return flight to an earlier date. So, I called back on Tuesday morning. I was on hold multiple times and was first told that there was 'no availability' on flights returning the day before my original return flight. I said I found that hard to believe since I was the first person to book seats on the return flights scheduled for one day later. She said this is what she was told by someone at Jet Blue, but that she couldn't access the flights from her system. While I was on hold for another 20 minutes, I went to the Priceline site myself and in 2 minutes booked a 1-way trip from Nantucket to Rochester on the day I needed to return. When the representative came back on I said I was able to book myself a new return flight and so all I needed was for her to cancel the original return flight and process a refund. She then told me that since it was more than 24 hours since I made the reservation there was nothing they could do, and that I would have to call Jet Blue. I told her I had spoken to someone else at Priceline within 24 hours and that they told me to wait another day or more and then call back. And so, based on that bad advice, and considering the misinformation she had given me about there being 'no availability' and her inability to see return flights when I could see them easily, I told her I expect Priceline to refund the original return ticket. She then kept repeating there was nothing she could do. After complaining about the runaround and terrible customer service, and telling them they just lost a customer permanently, she once again repeated there was nothing she could do. So, I'm still hoping I can get a refund on that original return flight, which is over $300. This was the worst service, from both Priceline and Jet Blue that I have ever seen regarding booking or changing flights. Please help if you can.

Thank you,

Steve

Desired outcome: Please refund the price of the original return flight (I have already booked a replacement).

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J
7:50 am EDT
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Priceline.com Priceline Travel itinerary.

Augusta Ga to Rochester New York, March 15th thru March17th Price trip#[protected]. I arrived @ American [protected]@6Am. the desk clerk told me my name didn't match my ticket and go have sit,I told her i need to try and leave to day my Mother funeral is 16th @10am. she gave a number to call. I call and they was unable to change the name sorry. what about my son oh yeah he can go.my son Darrell Flowers is unable to travel alone. My is Jacqueline Barlet and on the ticket is Jacqueline Flowers. no ID for that name.I stay @ the airport from 6am until 230pm,trying to get help. I ask them to return my 1,471.06 they can't do that either. I never been treated so badly before. I going to contact the news station about this matter I am a senior and i call this a scam.

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8:54 am EDT

Priceline.com Your customer support

All I want is to contact someone in regards to being able to respond to reviews about my hotel. I don't think I should have to pay to get that assistance. I am Guest Service Manager at the Hampton Inn of Holland, MI. I just would like to be able to respond to reviews. I try to respond to all reviews for this property good or bad. I do not get that option for reviews through your site. My email is [protected]@suburbaninns.com. I would like to get assistance with this please and thank you

Desired outcome: Get log in information for my property

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6:16 pm EDT
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Priceline.com Hotel

We stayed at the Clarion Inn I44 in Tulsa Oklahoma on 3.5.22. The bed was broken, no hot water in shower, trash in room, door looked like it had been broken into with crow bar, elevator was broken and people were sleeping in their car in parking lot. Spoke with Priceline and was told to contact hotel. Hotel said I could speak to manager on 3.8.22. Called everyday leaving my name and phone number. Finally spoke to manager 1 week later. He would do minimal refund. Called Priceline and they would do nothing. So not impressed.

Desired outcome: I would like remaining balance from stay refunded.

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10:43 am EST
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Priceline.com Hotel Reservation

I looked up hotels in Bisbee, AZ and received an long list of options. At the end of this list was a "pricebreaker" option offering three possible hotels to stay at corresponding with my search request for "hotels IN BISBEE." The offer was I would get a great deal on an overnight price, but Priceline would choose the hotel I would stay at. The three hotels I was given as possibilities were:

Knights Inn

Copper Queen

Bisbee Grand

Of those three, I noticed that both the Copper Queen and Bisbee Grand were in downtown Bisbee so I trusted that the third option (Knights Inn) would likewise be in Bisbee. When setting up transportation and finalizing plans, however, I learned that the Knights Inn is 40 MINUTES AWAY from downtown Bisbee! Why was it even an offered option?

I never would have believed that when asking for a list of hotels in Bisbee, I would have to research the actual locations of your offers. Are you to say that it's MY fault for not trusting your site for offers? Do I actually have to doublecheck that if I'm looking for hotels in Scottsdale, AZ that you could potentially offer hotels in Tucson, AZ? This is blatantly taking advantage of your customer's trust and belief in your search engines and your customer service.

Desired outcome: Immediate refund

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5:48 pm EST

Priceline.com international flight Jet Blue flight 1158

Jet Blue flight 1158 and 1825. March 7th

Did not inform passenger of Covid test requirement, as a result a charge of $250.00 was paid by passenger at airport.

Desired outcome: $250.00 reimbursement

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2:24 pm EST

Priceline.com Priceline hotel reservation

I had a maid try to correct a totally frozen freezer compartment on the refrigerator by instead of lowering the temperature brought it to freezing which destroyed medication and food products. Priceline would not agree to any financial compensation directly to me but instead offered a site unseen 15% future coupon if I agree to it without reading any details. They would not place anybody higher up such as a supervisor on the phone.

Desired outcome: Financial restitution directly into my credit card or a check mail to me

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11:18 am EST

Priceline.com Flight reservation

Hello,

I had a trip planned through Priceline to go to Spain. I had many different issues with this company. Before we took our trip I noticed one of my flights was canceled. I had to called Priceline to notify them. They had no idea what was going on. I had to keep on insisting that my flight was cancelled. After almost two hours on the phone with them they finally realized that I was right and they had to rebook my flight. that The main issues was on our way back home. When we got to the Madrid airport, Iberia airlines that did not let us get into our flight. They said that we had to call Priceline because they were the ones that booked our flights. I called multiple times and they did not help at all. My boyfriend and I had to pay almost $5,000 for flights back home. We did not used our flights that we had already paid with Priceline. This is ridiculous that all the representative I talk to just keep on wanting to blame someone else and not take responsibility. All we are asking for is for the refund of the flight that we did not used. Priceline is a horrible company and it has horrible customer service. I will NEVER use this company EVER again!

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Steven Silverstein
, US
Mar 15, 2022 6:13 pm EDT

On March 12th, I booked a flight from Rochester NY to Nantucket MA for late September 2022. A few hours later I realized I would have to return a day earlier. I used the Chat bot on the Priceline website to get instructions for making the change but was told I would have to contact the airline (Jet Blue). I was on hold for a total of over 3 hours with them and was eventually told that since Priceline was managing the reservation I would have to call them. I called them that night and was told that since it was within the first 24 hours I couldn't change the return flight to an earlier date, and that I should call back in 2 days. I did that today and was told that there were no available flights back on the day before. I was then on hold for almost an hour while the person tried to find me another flight. While on holld, I went on the Priceline website and booked the same return flight number, one day earlier. So, when the rep came back I told her all I needed to do was to cancel the original return flight. She said they couldn't do this because Jet Blue forbids canceling a return flight after the first 24 hours. I explained the situation again but got nowhere. She told me to call Jet Blue. I explained that none of this would have been necessary if the Priceline rep I spoke to on the day I made the reservation didn't tell me to wait 2 days to call back. I then questioned the quality of their service since they told me there were no flights available the day before my original return trip, when I found one in 2 minutes on their own website. This is very frustrating and I'm out $300 for that original return flight.

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L
3:27 am EST
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Priceline.com Cancellation of flight February 24 - 25. Call started at 11 pm. it's 3:25 a.m. now.

I reserved a flight. A half hour later I realized it would require me to stay overnight in Newark NJ and I could not do that. It was not the customer service rep's fault.

However, it took me over an hour to try to cancel/change the reservation. I was transferred each of the four times I called. I was sent to the exchange department which said to hang up and they'd call me back and i would not lose my space, but an hour went by and no call. I called again and it was like starting over again. Finally I was put in touch with the real person at the "Exchange Department" and she disappeared. I thought she hung up, but the line was still open, no music nothing, and i kept saying hello, but no one answered, so I hung up. Finally I spoke to someone when I called again, and had to insist over and over that I wanted to cancel the flight. It was not easy. Then the guy said "oh ok. I'll cancel" then he hung up on me.

I emailed back and said please send me a confirmation of the cancellation. I'm still waiting...

Desired outcome: Cancel my flight and refund my credit card please

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Resolved

Your customer service person named Ian is awesome. He called me and has gone above and beyond what he needed to do to take care of my travel needs. I think he should get a raise, actually. Thank you. Linda

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8:32 pm EST

Priceline.com Lodging booking

I booked 1 room at Travelodge Brattleboro, VT on 2/20/22 (Sunday) for a 2 night stay for the following weekend from 2/25/22 (Friday) -2/25/22 (Sunday). Less than 3 hours after I booked the room and after having read over 30 reviews advising that this place is the worst place to stay, I contacted Priceline to cancel the reservation. Priceline told me that there was nothing they could do and that this was a no cancel reservation.

Then, on 2/24/22 (Thursday), the night before our check-in, weather advisories went out for PA, NY, NJ and VT. I called the hotel because I wanted a refund for Friday night because we won't be able to make it up there Friday night due to the weather conditions and we wanted a refund for 1 of the 2 nights. The hotel was fine was it but Priceline would not give me the refund.

In addition, the booking was advertised for free breakfast in the mornings. When I inquired as to where we can grab breakfast, the hotel indicated they don't serve breakfast so Priceline falsely advertised. It is on my itinerary and in the contract as free breakfast.

I called Priceline to see if I can get a refund and despite explaining the situation multiple times, the representative kept repeating herself indicating that this is a non-refundable reservation. When I threatened to launch a lawsuit against them for false advertising, she said she would call the hotel and put me on hold. I was on the phone with her for a total of 35 minutes. 5 minutes after putting me on hold, she just hung up and didn't return the call.

I called Priceline again and the 2nd representative informed me that she would try to get me a refund for 1 of t he 2 days and allow me to cancel Friday's reservation but maintain my Saturday reservation. However, she came back to me indicating that the hotel is not answering the phone. She tried multiple times and I tried multiple times and the hotel would not pick up the phone. How can a hotel not pick up the phone for 20 minutes?

Desired outcome: Please refund me. This is consumer fraud.

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9:00 am EST
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Priceline.com Flight credits

I booked a flight in March of 2020 to travel to Hawaii for 4 people. The flight was cancelled due to covid. We got our condo money and care rental money refunded but not our flight it was booked with Priceline. We contacted Priceline and they told us that we had a year to use our credit. So in July of 2021 we traveled to Montana we did not use all the money on the credit because the credit was more then the Montana trip. So in September my husband and I traveled in to Denver for our anniversary using our portion of the credit. We still had our kids credit left available. Well because covid is still an issue American Airlines extended the travel date credit, we Priceline did not. So we wanted to travel back to Denver this year 2022 with our kids to visit some friends. So I called Priceline to book this because we were told we had to book back with Priceline. After spending an hour and half on the phone and thinking that I was going to book my flight a lady came on after talking with a very nice man to tell me that I needed to use this credit before March 2, 2022 well I was but the catch was I also had to travel before that date also. I could not because I work and I just can't travel whenever.. this was also on February 23, 2022. So I asked if I did not use my credit before this time what would happen to it and they said it would just go away. So basically they are getting about $400.00 off of me. Now to some this might not be a lot but to me it is. I don't think this company should have that right to take peoples money that is stealing and the last time I checked that was a crime. This should NOT be allowed!

Desired outcome: I would like to have my money back or be able to use this credit for a flight that does NOT require me to fly before March 2, 2022

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Radha B
Redondo Beach, US
May 16, 2022 4:20 pm EDT
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100% my experience.

D
D
Denise Taylor
, US
Mar 14, 2022 3:03 pm EDT

I had to cancel due to COVID and now trying to use my credit. I found round trip tickets for $588 and they want me to pay $719 one way! They are straight up thieves! There isn’t anyway to get in touch with corporate and a supervisor hung up on me before I could ask to be escalated to his supervisor! They are crooks!

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MarGaritaArroyo
Ashburn, US
Mar 09, 2022 11:47 pm EST

I am attempting to use my credit for cancelled trip due to covid of $243.00. Priceline stated they needed to call their rate department to apply their cost of my new trip to Puerto Rico. I completed my own investigation for prices to Puerto Rico and the trip came out to $507 dollars USING United reservations directly.

When Priceline got back to me with their price for the trip to Puerto it was $705.00-- minus the 243 credit leaving me with the price of $462.00-- that they wanted me to pay:

As you CAN SEE PRICELINE IS NOT REFUNDING ME ANYTHING - I AM NOT ABLE TO US NO CREDIT TOWARDS ANY TRIP-- BASICALLY THEY ROBBED ME OF MY CREDIT BY INCREASING THE PRICE OF THE TICKET BY 200 DOLLARS-

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1:42 pm EST
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Priceline.com Priceline and United Airlines

February 7 2022 I had booked flights for three friends flying from Pittsburg PA to Kalispell MT . When they arrived at the airport they were informed that the flight in question no longer ran that route. The only offer from United was to fly them out Wednesday and they would have to pay any difference. Priceline and United just blamed each other for the problem. They finally bought tickets using SW and Delta 700 USD per person. They had to overnight which cost 120 USD and arrived one day late. United refunded the original 253 USD and I am still trying to get compensation for the remaining 487 USD per person.

Desired outcome: 487 USD per person.

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1:10 am EST

Priceline.com Rental car partner

Hello, my name is David Tibbet and I have been using Priceline for a small vacation trip we had planned to San Diego, Ca flying in from Sacramento, CA. Our Priceline trip number was [protected]. We booked with one of your partners NU car rentals which is located offsite at the San Diego airport. Our confirmation number with NU was 6540092500NU. When we arrived in San Diego we were instructed to take a shuttle bus to the offsite rental car location and then we could call for a shuttle to NU Car Rentals which was at another offsite location. Once we arrived at the rental car offsite location I called NU Car Rentals as instructed and was informed yes we have your reservation but we have no car for you today. In over 35 years of booking rental cars I have never been told there was not a car available when I had made a reservation months in advance! Ultimately we had to rent a car from Avis who bailed us out to the tune of $759.00 which was quite a bit more than the amount NU was supposed to rent a car for $231.24, so due to NU not doing what they promised they would do we ended up paying roughly $528 more for a car for the (3) days. NU is one of your partners that you are advocating by listing them on your website during a search. I want to know who will refund my $528 that I was out to the other rental company? This whole experience makes me question Pricelines choices of partners and make me question whether I will ever use Priceline again.

Desired outcome: Reimbursement for extra funds spent.

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Priceline.com In-depth Review

Website Design and User Experience: The website design of Priceline.com is clean and user-friendly, making it easy to navigate and find what you're looking for. The layout is intuitive, with clear categories and search options, ensuring a smooth user experience.

Range of Products and Services: Priceline.com offers a wide range of products and services, catering to various travel needs. From flights and hotels to car rentals and vacation packages, they have it all. The extensive selection ensures that users can find the perfect option to suit their preferences and budget.

Pricing and Discounts: Priceline.com is known for its competitive pricing and attractive discounts. They offer exclusive deals and discounts on flights, hotels, and rental cars, allowing users to save money on their travel expenses. The "Name Your Own Price" feature also enables users to bid for the best prices, adding an element of excitement to the booking process.

Customer Service and Support: Priceline.com provides excellent customer service and support. Their dedicated support team is available 24/7 to assist users with any queries or issues they may have. The prompt and helpful responses ensure that users feel valued and supported throughout their booking journey.

Booking Process and Ease of Use: The booking process on Priceline.com is straightforward and user-friendly. The website guides users through each step, making it easy to select and book their desired travel options. The streamlined process ensures a hassle-free experience, saving users time and effort.

Transparency and Trustworthiness: Priceline.com maintains a high level of transparency and trustworthiness. They provide detailed information about each travel option, including photos, reviews, and ratings from other users. This transparency helps users make informed decisions and ensures that they can trust the information provided on the website.

Mobile App Functionality: Priceline.com's mobile app offers excellent functionality, allowing users to book and manage their travel plans on the go. The app is user-friendly and responsive, providing a seamless experience across different devices. Users can easily access their bookings, receive notifications, and make changes or cancellations conveniently.

Loyalty Program and Rewards: Priceline.com offers a loyalty program called Priceline VIP, which rewards users with exclusive benefits and discounts. Members can earn points on their bookings, which can be redeemed for future travel expenses. The loyalty program adds value to the overall user experience and encourages repeat bookings.

Additional Features and Benefits: In addition to its core travel services, Priceline.com offers several additional features and benefits. These include travel insurance options, airport transfers, and the ability to bundle flights and hotels for additional savings. These extra features enhance the overall travel experience and provide users with added convenience.

Overall User Satisfaction and Recommendations: Overall, Priceline.com receives high user satisfaction due to its user-friendly website design, competitive pricing, excellent customer service, and convenient booking process. Users highly recommend Priceline.com for its wide range of travel options, attractive discounts, and reliable support. Whether you're planning a quick getaway or a long vacation, Priceline.com is a trusted platform that delivers on its promises.

How to file a complaint about Priceline.com?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Priceline.com. Make it specific and clear, such as "Incorrect Billing on Hotel Booking" or "Unresponsive Customer Service at Priceline.com".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Priceline.com. Include key areas such as booking problems, customer service interactions, billing discrepancies, or issues with refunds or cancellations. Mention any relevant transaction information, such as booking numbers or dates. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the responses received from Priceline.com. Explain how this issue has personally affected you, whether it be through financial loss, inconvenience, or other impacts.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, confirmation emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Priceline.com. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all information provided is correct and relevant to your issue with Priceline.com.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from Priceline.com or other users to further address your complaint.

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Priceline.com contacts

Phone numbers

800 7742 3546 1800 123 3316 More phone numbers

Website

www.priceline.com

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