Precision Garage Door ServiceHustler business model

I
This review was posted by
a verified customer
Verified customer

These guys have a predatory business model. They invest in advertising and website to keep steady stream of new customers. When their reputation gets around they move to another area. I worked for these "technicians" for less than a week before we parted ways. I have to look at myself in the mirror, I don't know how they can. Like any trade, garage door service has some tricks and specialty tools. They can make your garage door work well because they know the tricks of the trade but then comes the lying and selling and outright fraud, especially towards senior citizens. After learning how to service and install garage doors my first day, the second through forth day was spent training me about how the business really works. There are no set prices. Technicians earn no wage. It is all commission. So they break stuff and lie to you about safety in order scare you into paying for overpriced parts. the springs can be overtightened to damage the torsion bar, rollers can be pulled out of alignment, normal drum wear is presented as a serious safety issue. They have no choice. If their call average is less than $500, they're not making any money and their boss won't keep 'em around for long. Nothing to do with quality work or customer satisfaction.

Responses

  • Nc
    ncklas Feb 14, 2013

    I, like the original man that wrote the post also worked at precision for about a month and can tell you he is 100% accurate!! Do not be fooled by this company... Dont believe me? search for a 20/20 hidden camera report on garage door repair scams. They got caught ON CAMERA!

    0 Votes
  • Pr
    precisionowner Jul 01, 2011

    This is the problem with the internet; anyone at any time can post whatever they want. 1)How does anyone know this source is creditable. 2) has anyone considered that he is may be a competitor with the intent to smear his competition?
    I would appreciate for this "gentleman" to step up
    3) Technicians do not run a Precision Door Franchise, they are employed by the owners.
    This poor guy must be having a hard time of it!

    0 Votes
  • Ro
    Rob GB Jun 02, 2011

    Nasty words from a competitor! There are companies out there that behave like this - Precision is not one of them - In business for over 25 years they're not going anywhere - yes the technicians, who all must pass certification - work on commission - that is why they are required to provide customers with a full inspeciton report and options on the repairs/service the customer wants.
    BBB ratings of A & A+ don't come from scams - they come from honest hard work by solid professionals.. of which the original writer clearly is not.

    0 Votes

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