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Feldco

Feldco

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2 12 complaints
3 resolved 9 unresolved

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Feldco reviews & complaints

Feldco complaints 12

Feldco - Down payment

I put money down to get my roof done with gutters, facial, and soffits which came up to $22,897. I put down $2,290 which brings the total down to $20, 607. The finance company is called Ally Lending...

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Feldco - Leaking windows

The salesperson and installer gave me the answers I was looking for with the promise that the leaks that we have been experiencing in our basement windows would no longer occur. So, I signed an agreement and paid them $2, 197.00. Within one week of installation, we had more leaks than the previous windows had (the previous windows were over 55 years old). Our basement had water! I filed a complaint with feldco. They sent out a technician and said I would hear within 3-5 business days. After one month with no reply, I contacted feldco a second time. They sent out another technician and said that the caulking needed a silicone seal. We followed up and asked when they would come and they said they would not be. I had to negotiate a resolution with the salesman. Now two weeks have passed and am still hearing nothing. Do not use feldco. They have excuses and take your money!

Feldco - product requested was not installed

I contacted your company and believed that I ordered and purchased a garden window for my kitchen. On the day of installation a plain window was installed. I immediately contacted the company and wa...

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Feldco - tried to get a quote

I called Feldco windows. They asked if I was the owner of the house. I said why yes my husband and I are the home owners. They said well is your husband around because we cant come give you a quote with out talking to him and him being there when they came out. I said well he works so you get me. They said we can not do it without his consent because it is such a big cosmetic change. I said hold up a minute! Are you actually saying that you can not give me a quote because I am merely a woman and need my husbands permission? Do you think I am surprising him with this?! Like I am going to suddenly spring new windows on him out of the blue?!?!? I am the one with the money! I am the one that will be paying for the windows but you are telling me that you need him to tell you that I have his permission to change out the windows in a house that is half mine?!?! If he called you and said yeah I want my windows done would you ask him if he had my permission!?!?!? Needless to say I hung up on them after I went off. I can not believe this BS! Because I am a mere lowly woman I must get permission from a man to pay to make changes to my own home! UGH!!! I think I may call back tomorrow just to go off on the managers!

Feldco - Siding and wrapping windows

Hired Feldco to install siding on front of house and wrap windows. They sent out one person whom only worked for one day and made a comment that it was a lot of work for one person, and after further...

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Feldco - Poor customer service

I had two windows that the seal broke, and a sash broke on one of the windows. The tilt latches on several windows were broken, the crank on one window was broken. All the double hung windows fall...

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Feldco - Wrong window unable to resolve

Purchased windows from Feldco before and were pleased with the quality and installation. We then ordered a living room window and requested the same installers (which was agreeded to) we got...

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Feldco - Lack of compassion & care

Feldco delivered the wrong glass inserts to our home in 2012. They did not want to fix this issue and it took 6 months of fighting with them to get Feldco to replace the inserts. Then my finance was fired from his job this past Friday and Feldco will not work with us in any way to lower the payments. Matter of fact Feldco said if we do not pay off this door by March then we will owe an additional 800 dollars. We have always made our payments on time and have always made the minimum. Why is it that every other bills is willing to work with us except for Feldco? Our mortage offered to give us a year of no payments, Sallie Mae waived all of our payments for a year, Discovered lower the interest rate, Visa lowered the interest rate, and our car payments were lowered.

Feldco - Took my commissions

I was a top selling rep. Fired for no reason. Office manager a jerk from day one. They took my commissions that I earned. Filing a complaint with the state. Employee beware. Everything is paid on the...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Feldco - Bad Warranty

Purchased 8 Windows fom Feldco in 2005 with a lifetime warranty. Called today to have one of the windows which will not stay open to be repaired. Was informed that there would be a $85.00 service...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Feldco - Bad practices

Listen up shoppers, because I have the scoop. I own an entire home of Feldco Sophia windows. (21) They leak, and they don't fit or guide well. They are a mistake. You absolutely can get...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Feldco - Don't use them

We had this company install new windows and siding recently, they had both crews come on the same day, , the window crew had there job done that same day and di a decent job a few things wrong, the...

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