Feldco reviews & complaints
Feldco complaints 12
Feldco - Leaking windows
The salesperson and installer gave me the answers I was looking for with the promise that the leaks that we have been experiencing in our basement windows would no longer occur. So, I signed an agreement and paid them $2, 197.00. Within one week of installation, we had more leaks than the previous windows had (the previous windows were over 55 years old). Our basement had water! I filed a complaint with feldco. They sent out a technician and said I would hear within 3-5 business days. After one month with no reply, I contacted feldco a second time. They sent out another technician and said that the caulking needed a silicone seal. We followed up and asked when they would come and they said they would not be. I had to negotiate a resolution with the salesman. Now two weeks have passed and am still hearing nothing. Do not use feldco. They have excuses and take your money!
Feldco - tried to get a quote
I called Feldco windows. They asked if I was the owner of the house. I said why yes my husband and I are the home owners. They said well is your husband around because we cant come give you a quote with out talking to him and him being there when they came out. I said well he works so you get me. They said we can not do it without his consent because it is such a big cosmetic change. I said hold up a minute! Are you actually saying that you can not give me a quote because I am merely a woman and need my husbands permission? Do you think I am surprising him with this?! Like I am going to suddenly spring new windows on him out of the blue?!?!? I am the one with the money! I am the one that will be paying for the windows but you are telling me that you need him to tell you that I have his permission to change out the windows in a house that is half mine?!?! If he called you and said yeah I want my windows done would you ask him if he had my permission!?!?!? Needless to say I hung up on them after I went off. I can not believe this BS! Because I am a mere lowly woman I must get permission from a man to pay to make changes to my own home! UGH!!! I think I may call back tomorrow just to go off on the managers!
Feldco - Lack of compassion & care
Feldco delivered the wrong glass inserts to our home in 2012. They did not want to fix this issue and it took 6 months of fighting with them to get Feldco to replace the inserts. Then my finance was fired from his job this past Friday and Feldco will not work with us in any way to lower the payments. Matter of fact Feldco said if we do not pay off this door by March then we will owe an additional 800 dollars. We have always made our payments on time and have always made the minimum. Why is it that every other bills is willing to work with us except for Feldco? Our mortage offered to give us a year of no payments, Sallie Mae waived all of our payments for a year, Discovered lower the interest rate, Visa lowered the interest rate, and our car payments were lowered.