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Hansons Window & Siding Customer Service

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Hansons Window & Siding, LLC

977 E 14 Mile Rd
Troy
Michigan
United States - 48083-4519

Customer Support Phone Numbers

+1 800 426 7667(Customer Service) 1 0
+1 888 497 8930(Instant Quote) 1 0
+1 734 389 2680(Ann Arbor, MI) 1 0
+1 248 581 3030(Detroit, MI) 1 0
+1 616 477 9335(Grand Rapids, MI) 1 0
+1 269 870 8173(Kalamazoo, MI) 1 0
+1 517 477 4170(Lansing, MI) 1 0
+1 989 525 2560(Saginaw, MI) 1 0
+1 419 482 8400(Toledo, OH) 1 0
Ann Arbor, MI
256 Airport Industrial Drive, Ypsilanti, MI 48198

Detroit, MI
977 E. 14 Mile Rd, Troy, MI 48083
 
Grand Rapids, MI
4155 40th St. SE, Grand Rapids, MI 49512
 
Kalamazoo, MI
6475 Technology Drive, Suite E, Kalamazoo, MI 49009

Lansing, MI
2214 Cedar Street, Holt, MI 48842

Saginaw, MI
3995 Fashion Square, Suite 10, Saginaw, MI 48603

Toledo, OH
387 West Dussel Dr., Maumee, OH 43537
Plus

Hansons Window & Siding Complaints & Reviews

Hansons Window & Siding / the roof

Sh
Sep 30, 2019

Hansons Window & SidingThey overcharged us, sales person said the roofing shingles were made just for hansons, and had a metal backing. That company employees would install our roof. All false. The roof was done so shoddy that we had to call the finance company to make sure that hansons could not charge us since...

Hansons Window & Siding / gutters

Gu
Sep 29, 2019

From: Gursarn Uppal, 2353 Oak Ridge, Troy, MI [protected], [protected]@gmail.com Dear Hansons, Attenion Marvin Glazier, VP Complaint #2, Dear Mr. Glazier, I sent my complaint #1 about a week ago and you called us back immediately and we had a discussion about the problems we are facing...

1-800 Hanson / roof

Ge
Aug 07, 2019

Summer of [protected]-Hanson installed a roof, but broke my vent fan in the kitchen that lets smoke out of the Kitchen. I have called for over a month, numerous times and they won't answer. When you finally get someone, they "put you on the schedule" for the fix but NOBODY will show up...

Hansons Window & Siding / hansons windows service and promises are not what they need to be.

S0
Jul 26, 2019

Hansons Window & SidingHanson's installed windows almost 1 year ago, Installer did not insulate/seal out the windows properly causing water and air leaks. It is now the end of July 2019 and problems are not fixed. Customer service is poor. There is always an excuse for why it did not happen. Over 8 visits to my...

1-800-HANSONS / roofing

Cs
Dec 31, 2018

As I am reading the other complaints they are installing paper and shingles while it is raining which voids manufacturers warranty and leaves me open for later issues. Hansons is a take your money and run company. Make sure you take plenty of before and after pictures. You will need them...

Hansons Window & Siding / sliding door

He
Oct 02, 2018

Ordered a slindind glass door July7 came in September the day of they called said installer was sick. No one else could put it in rescelded now were in October day came they said their was a chance of rain i told them its sunny here but theirs still a chance !!they said next time it will...

Hansons Window & Siding / a window that has not been installed

Jr
Sep 05, 2018

We ordered 9 new windows in March of 2018. They installed 8 of these. One bedroom window was measured wrong (2X)! We are still waiting on this final window! One excuse after another! Each time it is scheduled to be put in, they call the day before and there is a PROBLEM!! Who is running...

Hansons / Replacement Windows

Re
Feb 11, 2016

Hanson's Windows 4201 Varsity Drive Suite A Ann Arbor, MI 48108 [protected] http://www.hansons.com/ Recently installed kitchen and bay windows leak like a sieve. Glass was installed at 0.22 SHGC ... Southern Hemisphere requirements. Northern Hemisphere requires 0.6 SHGC. DUH! Gas bills have...

Hansons Windows and Siding / This company brought windows and hasn't installed them

Re
Nov 05, 2015

People, be more careful and check all reviews about the company Hansons Windows and Siding. I also called them and asked if they would be able to replace all windows in my house. But I needed to do it very fast. They agreed and took the half sum of the total amount. After that they brought...

Hanson’s Windows and Siding / They didn't want to fix their mistakes

Re
Nov 01, 2015

Byers, be aware!!! I have signed the contract with Hanson’s Windows and Siding. They installed 4 windows and I came to check the work. I noticed that one window was installed improperly and it started to leak. I checked others and I couldn’t even open them. I called their manager, but thi...

Hanson's / Improper, shoddy gutter replacement

Ja
Jul 27, 2015

I contracted with Hanson's to put on a new, life time guaranteed roof and new gutters. The salesman was a bit pushy, but most of what he said made sense. The roofing team, as with everyone else, was a subcontractor. I was given a start date, so I stayed home from work and waited. They...

Hanson's / poor service and quality

Ho
Jun 14, 2015

This is the worst company ever! They do not return your calls, show up at your house randomly without a call and start measuring your doors outside if you are sleeping and do not answer the door for an unscheduled appt, The sliding glass door we ordered was to be two panels, we had a 8...

1-800 Hanson's / Rip-off

Br
Feb 17, 2015

I worked here briefly as a salesman and I'd like to c=share my story for anyone who is thinking about going through this company for home improvements. DO NOT BUY FROM THEM!! They have built an elaborate scheme to charge you as much as possible for inferior products. They will give...

1 800 hansons / Overcharging / entrapment into contract

Wi
Aug 26, 2014

Had sales rep for hansons come to our house sat.the 16th and give us a quote to replace our roof. we have 2 layers already so we'll have to remove everything down to the wood. our salesman jason measured our house from the ground and came up with 30 squares. ( it's close) anyway...

Hansons Window and Roofing. / Nonperformance

Ch
Jul 22, 2014

Just got off the phone with a ranting and raving Brian Elias. We had a roof put on in April 2014. From the start, getting them to do the job took weeks. They gave us four different start dates and three of the times, they didn't show and they didn't call. Finally in April, the...

1800Hansons / roof

Mi
Jul 10, 2014

1800Hansonshansons did my roof i got very poor work done had them back 7 times so far in the last month and they still dont have it done right they said they cut roof vents in but didnt said put underlayment down didnt in spots i called and called hansons get what you want you got guarantee and then...

1800Hansons / Not done right

Mi
Jul 10, 2014

1800Hansonsgot lied to many times 1st time didnt cut the vents out didnt put all underlayment down new shingles worn down to the tar 2nd time cut some bottom vent said did all but did 2 out or 5 3 time out re cut vent didnt cut all way threw roof just first layer told me if you cant see it from the...

1800 Hansons / Terrible Company

Fo
Apr 02, 2013

Hello, I am a former employee of Hansons. I left a decent secure job, to come work for Hansons because I was promised the world. The amount of times I was lied to, is unreal! I'll start at the beginning. I went in and spoke with the recruiter (David R) and he blew smoke up my a$$...

1800 Hansons / rescheduling, follow thru. customer service

Ag
Mar 28, 2013

I did my research and against better judgement called Hanson's to schedule an estimate. They called me back not once, not twice but three times to re schedule the estimate because "They have no sales people available". The third time I had called back to confirm the time and...

Hansons / job cancelled but keeping my monies

Ho
Mar 28, 2013

Salesman was rookie, priced out job almost $5000 higher then estimate from another company the following day. I cancelled the job 2 days after signing papers, well within 3 days given to legally do so. Now the big fight to get back my $6000 deposit. The managers from corporate say they...

1-800-HANSONS / If you want a bad Job call 1-800-Hansons

Ga

Hanson’s did a horrible job on the installation of my doors and windows. They left big gaps around my windows and doors. I couldn’t lock my dead bolts both doors where not level they where barely screwed into the frame. They even caulked the drain holes in my brand new...

Hansons Window & Siding / Bait & Switch

Mk

My experience working for Hanson's is that they are a High Pressure Bait & Switch company. Since their promotion only allow you to take advantage of special TV offerings when you purchase at "FULL PRICE" which means everyone pays a different price depending upon how long you...

1-800-Hanson / Free iPod Touch with Purchase

Bb

I had a sales person from Hanson's come to my house yesterday to get a quote for a new roof. At the end of the presentation I asked about getting the free iPod Touch that I saw on their TV ad if I purchased this roof. I was told that you only get that if you pay the standard price for...

Hansons Windows / Discrimination

Xy

So I just had 1-800-Hansons come to my house to give me an estimate on replacing the windows in my basement. They would not give me an estimate unless, get this, my husband was home. Do not deal with this company, they are chauvinist pigs!

Hansons Windows / Bad service

Mc

On June 15, 2010, I ordered windows from Hanson's costing 4, 357.00. The salesman, was out twice to get the ordered "right". Once on 6/15 and again on 6/18. They have come into my home and broken personal items, my alarm system and windows. They have installed windows that I did not...

Hansons / ROOFING

Mr

ATTENTION: WE HAVE AN ONGOING LAWSUIT AGAINST HANSONS AND WOULD LIKE TO HEAR FROM YOU IF YOU WOULD LIKE TO TELL YOUR COMPLAINT AT OUR TRIAL. I WAS JUST INFORMED THAT THE MEDIA WILL BE THERE ON OUR TRIAL DATE OF OCTOBER 19TH. THE BAD PRESS THEY WILL BE GETTING WILL HELP TO STOP ALL FUTURE CUSTOMERS FROM DOING BUSINESS WITH HANSONS. PLEASE CALL [protected].

1-800-HANSONS / ROOF

Mr

ATTENTION: WE HAVE AN ONGOING LAWSUIT AGAINST HANSONS AND WOULD LIKE TO HEAR FROM YOU IF YOU WOULD LIKE TO TELL YOUR COMPLAINT AT OUR TRIAL. I WAS JUST INFORMED THAT THE MEDIA WILL BE THERE ON OUR TRIAL DATE OF OCTOBER 19TH. THE BAD PRESS THEY WILL BE GETTING WILL HELP ALL CUSTOMERS FROM DOING ANY BUSINESS WITH THEM IN THE FUTURE.

Hanson's / Poor Customer Service

Ga

Upon signing the contract for replacement siding on my house, Hansons first told us it would be 6-8 weeks before the install, so it was okay to take time picking out a color. 1 week later, they called and said they were coming out in the next few days, so we had to pick out a color...

Hansons Windows / Terrible window/charged card w/o authorization

Pa

On March 7, 2009, we invited (I know it is our own fault) a Hansons salesman in to give us a quote on a window. He was very polite, seemed knowledgeable and we choose the next to the top of the line window. We were very specific that we would authorize the $500 down that was required, but...

Hansons / Customer Service

Ga

Upon signing the contract for replacement siding on my house, Hansons first told us it would be 6-8 weeks before the install, so it was okay to take time picking out a color. 1 week later, they called and said they were coming out in the next few days, so we had to pick out a color...