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Precision Door Service
reviews & complaints
Precision Door Service
reviews & complaints

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15 complaints
5 resolved 10 unresolved

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Precision Door Service reviews & complaints

Precision Door Service complaints 15

G
Jun 09, 2021

Precision Door Service - Never received door we purchased 4 months ago.

Purchased full setup, door, springs, garage door opener with wifi. Promised it would be here in month, almost $4000.00. June 9 making payments but still no door. Precision Door still blaming distributor and now also getting yelled at messages and yelled at over the phone by a Deborah in San Antonio, Texas because I said this looks like theft. They have already postponed or reset installation date at least 5 times. Deborah also said Precision Door would refund me last 3 payments. Not a cent so far. Over promised and can't deliver or shady company?

Desired outcome: Refund and an apology. Extremely unprofessional

Precision Door Service - garage door belt replacement

they claim they are the best but can't find a belt in all thier national office to replace a broken belt unless i buy a brand new unit that has a belt with it. there's a shortage on belts nation wide they claim unless you buy a new unit. if i go to home depot and buy a belt, they wont install it either. they stonewall me at any point in which i give them an option to address my problem

Desired outcome: install a new belt on a product i bought from them

M

Precision Door Service - Never ending price gouging

I have to recommend avoiding this company. Something malfunctions (and it's far too common) and you have to first; Contact them, which takes too long. Second; wait for some guy to come and "service...

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E
Jan 10, 2017

Precision Door Service - Garage door opener

The garage door was installed by precision only a couple of months ago. The remote has been working intermittently but today (Tuesday) the door wouldn't open--with my car in it. They said they could...

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T
Aug 09, 2015

Precision Door Service - They did something with my door and it made some strange sound

I ordered door from the company www.precisiondoor.net, but I needed to ease the string. They made everything and installed the door, but it didn’t shut now. I called them again and they arrived to...

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Precision Door Service - Overpriced

Garage door stopped working and I called precision. Took a half afternoon off to meet the tech at our house. He informed us that the door would need heavier springs, new rollers and a saddle ( gear...

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Precision Door Service - Price gouging

AVOID PRECISION DOOR OF ARIZONA - and the Franchisee, Charan. My garage Door opener quit working, and we all know how inconvenient that is in the summer-time in Arizona. So I called Precision Door...

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D
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Precision Door Service - Poor Service

Absolutely terrible customer service here in SoCal. They tell you they'll call back - translation: Keep Waiting. They tell you they'll get you an ETA - translation - they don't have it. I tried to...

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R
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Precision Door Service - Ripoff

I googled and contacted this company for repairs of my snapped garage door cable. I was told that $59.99 will be charged for a preson to come and check and this charge also includes half an hour of...

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Precision Door Service - Hustler business model

These guys have a predatory business model. They invest in advertising and website to keep steady stream of new customers. When their reputation gets around they move to another area. I worked for...

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S
May 18, 2011

Precision Door Service - False advertising/overpricing

Yellow page ad offers $10.00 off service charge if ad is mentioned. Not so! Yellow page ad lists local phone number which is call forwarded 80 miles to actual business location. They then charge fuel...

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Precision Door Service - repair

New garage door/electric openers installed 2 years ago, which went fine. Called to do a "tune-up". Installer tells my spouse the brackets they installed are crap; having lots of problems with them...

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Precision Door Service - Selling us something we did not need

We had a new garage door installed and we also purchased new remote openers to be programmed as well. The "tech" they sent out to program the remotes insisted that the remotes didn't work because the...

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A
Aug 08, 2009
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Precision Door Service - Rip off

We used Precision Door Service in Scottsdale, Arizona, about three weeks ago. The price started at $89.00 and went up three times to $433.20. The next day we called because the door did not work...

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K
Mar 24, 2009
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Precision Door Service - Terrible experience

Consumers please be aware of Precision Overhead Garage Door Service in NJ. I was fortunate to have noted the other complaints against this company in other states & was able to avert having to pay...

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