Consumers please be aware of Precision Overhead Garage Door Service in NJ. I was fortunate to have noted the other complaints against this company in other states & was able to avert having to pay over double for a simple job replacing springs & pulleys on my garage door. He wanted to charge me $476.00 which included $70 off for the service call. It sounded very high to me & I did a google search on the company & sure enough, it had numerous complaints against it in other locations. Upon finding these other reports - I immediately told the service man to stop what he was doing & told him to leave.
I called a few other places & found a guy in our area, Princeton Overhead Garage Door Co. who did the job for $180. He has been in business for 38 years & told me I was one of many people he had heard of that were being scammed by this company. He said they will try to overcharge unsuspecting homeowners & was incensed that they get away with it, namely because they advertise so heavily in the the Yellow Pages & look legit.
Precision claims they use parts that are superior to their competition's which is bogus (springs are springs & pulleys are pulleys, wire cable is wire cable). & that they offer a higher level of service! DON'T fall for this spiel - I am planning to report them to the better business bureau as well - they should be investigated & charged for thievery! Be warned.
The complaint has been investigated and resolved to the customer’s satisfaction.