Popeyes review: Employee issues and multiple incorrect orders - Painesville Township Ohio Popeyes

10/11/2026 - placed online order for pick up at 4:15P. Order not ready until 4:35PM. At that time the order was incorrect - dark meat was ordered but not in the carry out box. When incorrect order received was told it would be another 20 minutes for order to be ready. It was frustrating and told the team member that was unacceptable. Order was placed at 3P. There was no yelling but voice was loud due to frustration. The manager came out and said do not talk to my employee that way. Asked for the manager's name but she would not provide and covered her badge with her hand. Responded that we would contact corporate and the manager responded what was their name and continued by saying "they are not going to fire me". When the order came out the second time it was still wrong with only one piece of dark meat. This was a total lack of respect and absolutely unacceptable customer service. We would like a refund for the meal and an assurance the issue will be addressed.