Popeyes review: Customer service

On Sunday March 20, 2022 around 4:30 pm we received extremely poor customer service at the drie-thru window by the restaurant manager! He came outside and put an out of service note on the order window and never said anything to the customers waiting in line. We waited for about 15 minutes and no one said anything to us on the intercom, so we drove to the window. The manager told us we should have waited a little longer and no orders will be taken at the window and then he closed the window and left. My husband went inside and placed the order and spoke to the manager about his rudeness. Every since the staffing changed at this location 325 Terrill Rd, Scotch Plains, NJ 07076, the customer service has plummeted. The manager is very disrespectful and rude when taking customers orders at the window. We are loyal Customers who are paying for a service and there is no excuse for anyone to be mistreated!