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Electronic Arts (EA)

Electronic Arts (EA) review: I won the jackpot, but they wont pay! 220

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12:00 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

I won a jackpot which was doubled since i have been a member for 4-5 years now. Finally after doing all the links and giving them all the info needed the page said to wait 60 days well 60 days went bye and i emailed them which took at least 6 different times because all they had was some crazy automated email reply then then send me email saying i wont get the money that at some time during my member ship i have cheated, and that it may not have been me but maybe someone using my acct. thats a dang lie and they don't have to prove it they said. I like to play games on the site and never played for the jackpot. If they aren't gonna pay people when they win then don't have it.

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220 comments
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Pebbles5921
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Jul 14, 2008 11:43 am EDT

dating online screwed me up

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Jason
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Jul 14, 2008 10:44 am EDT

pogo.com the worst website ever. People there are pervert, sick, and very rude. I'm not gonna visit there anymore.

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CLEMATINE HOLMAN
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Jun 27, 2008 8:45 am EDT

my name in pogo is brownsugar337, for some reason you all have taken my membership and my money, and if you think i'm going to play and sign up for these free games and i have paid for a years subcription you're crazy. i want my subscription back or my money back in my bank account.

Clematine Holman

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maredith
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Jun 15, 2008 7:27 am EDT

I just won the $5 dollar prize in a spin two weeks ago. Guess what? I just got an email yesterday stating that I to was cheating! It's such a crock, I am running on Windows ME and anyone that has Windows ME still, knows there isn't any software compatible with it. I have never ran any autoplayers, nor have i ever cheated, or given out my account information. OH and as for the accusation I did something with the game codes...I'm lucky I know how to turn my laptop on and off. Fooling with "game codes" just isn't something I am capable of. Although it was only five dollars, I am ticked I was accused of cheating. OH and yes, they did leave that I won the five dollars in my winnings, but took away my badge. I won't be re-newing my membership either, which is ashame because I really do enjoy playing the games.

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Steven
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May 18, 2008 8:56 pm EDT

Wow. None of this has happenned to me, but if u guys do decide to do something about it, i would definitely help. This needs to be exposed.

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Linda Sinn
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May 13, 2008 11:41 pm EDT

dear aol,
I am sick and tired of getting this when I try to play games on pogo. If I were to sign off and resign back in, I have no problems. However when I've been online for a while and try to go back and play games on pogo, it WILL NOT ACCEPT MY PASSWORD OR SCREEN NAME(SIGN ON NAME)TO BEABLE TO SIGN BACK ON. It happens every time, not just once in a while. pLEASE HELP ME WITH THIS. i REALLY DO HATE HAVING TO SIGN OFF AND RESIGN BACK ON

HELP PLEASE !
sinnlela-Linda

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Pogo game player
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May 06, 2008 11:31 am EDT

I have been playing in pogo games for more than 5 years and have watched it degrade from fun games to games rooms with chats that result in grown men chasinging down 14 yr olds and raping them. Grown men admitting to assaulting his girl friend and her father. Upon investigation this was found to be true and he is in jail. There are 10, 11, 12 13, 14 yr olds in this room participating in extremely graphic sexual conversations, playing out sexual activity, being told what they could do with body parts. Pogo has a reporting system which doesn't work and is, for the most part, no used to control the conversations. There have been blatant solicitations of young girls, 11, 12, 13, etc by grown men. These girls give out their addresses, myspace and e-mail addresses. I have continually reported these situations to pogo. I have copies of their e-mails back to me and photos of the conversations being conducted. Two days ago my account was suspended. I had been reporting the verbal abuse/sexual conversation and suggestions by an adult female to a 10 yr old male. They did not remove the male and the women continued her conversations with the child. I butted in and started mimicing their conversations (if that is what you want to call them) using all their graphic language, suggestions, etc. This was done on purpose to see what pogo was going to do. About three hours later they suspended my account for the same reason I have been reporting other players who continue to play. I'm not surprised this happened as this has been the one way they could shut me up. Reports of these incidents have also been made to legal authorities. Maybe something will be done.

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david mccausland
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May 05, 2008 12:29 pm EDT

im tripmonkey420

i was so excited today, after years of telling people the jp was fake i won, in the hog heaven slots 4999.00
but then mysterieously, the email they sent me vansihsed, and my jp badge disaperd, and the jp went back, like it never happened. and they sent me a email one saying i cheated, but then when i tried to respond, it disaperd like it was a trogen or somehting and i wont have to wait 60 days... im so fed up with this crap

for 10 years no one real has ever one, and they say we all have cheated prove it!

there is no way of knowing if anyone cheated for real, unless they have time logs or something, but recently on tech tv, a former pogo employee said it was all fake and it was an advertising gimic!

and that they dont and have never had a way to tell if u were cheating, , ,

well as of this moment, im getting a bunch of people together former jp winners, and im filling a formal lawsuit!
if anyone wants to help and make a sight and a fourm let me know, ,

we need to get the ball rolling, some people come and play for the fun, some play for the jp cause they think its real, and the last time i checked false advertsing was illegle!

etronix_interactive@yahoo.com
myspace.com/xxxtwistedillusionxxx

we will not stand for the lies anymore!

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JEANNE ANDRESS
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Apr 28, 2008 12:29 am EDT

I have not received any news as to why i was cancelled

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marge
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Apr 22, 2008 10:26 am EDT

i am a pogo club member have been since 2000. i have been very frustrated for 3 days now trying to get to play the games. i keep getting a message that reads (entitlement check failed for user id). i don't know if the problem is on their end or mine. i have gone on the customer support and contacted them but i have nor heard from as of yet. if it is not resolved i am going to cancel my membership.

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June Laraway
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Apr 13, 2008 8:08 am EDT

On April 5th I was playing jigsaw puzzle in pogo, when i finished the game it landed on $ sign and then double jackpot came up then it paused for a second or two and only gave me 139 tokens.So I wrote to pogo and the explanation was unbelievalbe they said sorry for the confusion, but sometime you will lose an internet connection and it will stop on the $ sign (which if u lose your internet connection for a second you go back to window and you are booted out of the game ) then they gave me someother explanation what could of happen which none of them made sense.So if anyone has any idea how i can go over there head and prove my point please email thank you June

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Heather
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Mar 31, 2008 3:10 pm EDT

I too was a winner of $10 about 3 years ago. I had my badge on, and one day, it just disappeared! I didn't care about the $10 really, I liked the badge! I immedietly e-mailed pogo to see what was going on, and they said that sometime in the past I had cheated, but couldn't tell me when how, or why. They said that my account is not eligible to win any prizes. I think pogo is a crock! They only give out their prizes when they have to, so everyone can't say they didn't get their money. If EVERYONE said they didn't get their money, then we probably could file a suit.

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jackie bodendorf
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Mar 29, 2008 12:43 pm EDT

I have been thrown off pogo and I believe my credit card didn't go thru. What do I do now to get back on pogo. I started a new account under ivan1101 and I don't want this because I have points on my jneb03041@aol.com account. Please get back to me thank you

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Taylor ash
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Mar 26, 2008 4:52 pm EDT

i am so ###ing pissed your lucky i am not throughing a ### fit

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Taylor ash
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Mar 26, 2008 4:48 pm EDT

what the ### business are you running i cant play one mother ###ing game because your service is to busy now what the ### am i suppose to play i thought pogo was my favorite place to play my games.But ###na i get some bull ### about your server being to busy.so screw you i will find a better sight then pogo one that doesnt give me this bull ###.

sincerely
Taylor ash

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Barb
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Mar 20, 2008 10:52 am EDT

I would love for you all to write me directly so I can fwd them all to the attorney generals gambling section. I believe a class action lawsuit could be brought on our behalves, or at least the appropriate state authority would be aware. Please do so and include your story in as professional a way possible. Also copy the email accusing us of cheating if you can. I live just about as far from Ca as you can, or I'd be up their patoots. I'll certainly do it long distance though. No spammers please.

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Jamey
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Mar 19, 2008 12:24 pm EDT

Pogo games has been billing me monthly for several years and I didn't ever sign up for this. Now it seems impossible to cancel the charges. They need to be stopped!

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DaveJ
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Mar 18, 2008 5:52 pm EDT

If they are getting proof maybe they own or pay the companies such as badge help. orthey pay cheat program sites for information if this person ever purchased such a program from them. The only other thing they can do in Java is check the timing of the playing. Cheat programs are very repetitive playing in the same time cycle over and over.

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Barb
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Mar 18, 2008 2:59 pm EDT

I won a whopping $5 in a jackpot spin playing Lottso about 2 weeks ago (3/2008). I'm not sure if as a member that should be doubled or not. I was given the cheat email and either way, I wrote to the attorney general of California (they have a gaming section) as well as the BBB.

If we all do this, there may be an investigation into their fraudulent audits they claim is where they find we've cheated. If I could cheat, I would've won a lot more or a lot more often than once in 7 years.

To look up the attorney general in Ca or the BBB you only need the name of Pogo or EA and to know they're in Redwood City, Ca. I did it all by email, hope it works!

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Marie Simon
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Mar 18, 2008 1:12 pm EDT

I have, just got banned for two days because of advertising cheat info they think which I didn't. I don't cheat. I just had said I use a dictionary to help figure out words in word whomp but have to have another pogo player or friend play word whomp whackdown because can't do it on my own. They call that cheating. The only rule they have in pogo is no cheats or autos they say nothing about a friend doing a badge for you as cheating or using a dictionary as a cheat, if was a cheat I would not have downloaded it, it would have said cheat. I think I might sue them , maybe get a group of pogo players and we could all get our moneys worth, and tell them we should get money because we were promised we would before we signed up. Or that there were lots of chances of winning.

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Denise
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Mar 15, 2008 2:32 pm EDT

I think with all the complaints on Pogo with not receiving money won and being called a cheater there is enough to start a law suit against them, we pay all this money to play and hopefully win and then Pogo turns around and says "cheater" just to get out of paying what is owed to someone. This is wrong!

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muriel
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Mar 14, 2008 3:24 pm EDT

I `m have a membership with you but can`t get into to it my names or my password. please send it to me. I have sign in under a different name but I like my name back if I could.

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Jennifer
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Mar 11, 2008 2:23 am EDT

You guys should write to newspapers and magazines and make it locally known as well as looking into a class action lawsuit.

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Virginia Cone
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Mar 04, 2008 8:19 pm EST

I want to play Pogo games and half the time I am not able to get into the game I want to play! I pay to play! Damn, let me!

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Patsyvouplayer
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Feb 20, 2008 7:37 pm EST

I feel Pogo is scam just to get peoples money for memberships. They don not pay winners and then lie about cheating.

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Patsyvouplayer
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Feb 20, 2008 7:35 pm EST

I was ripped off to. Said i cheated to win a losey $113.76. When asked them how they said can't tell you. Now I am not eligble to win anything. They are taking tokens from me and not giving tokens when I give a guest pass to a friend to use. This is truely a scam.

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kurt walker
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Feb 18, 2008 6:22 am EST

All these people are cheaters that have violated the sites term of service agreement. A sad reflection of our society that people have to cheat in all aspects of life including this. The prize draw offered has become corrupt because of the cheaters obvious advantage of having an unlimited supply of tokens.

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kurt walker
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Feb 18, 2008 6:19 am EST

Pogo has an epidemic of cheaters on their site. All these people complaining are people that have violated the sites terms of service agreement. A sad reflection in society that people have to resort to cheating in all aspects of life including this. They offer a prize draw that is corrupt because of the cheaters obvious advantage of having an unlimited supply of tokens.

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kurt walker
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Feb 18, 2008 6:14 am EST

Pogo has an epidemic of cheaters on their site. All these people complaining are people that habitually use an automated cheat device on their computer. Pogo clearly states in their terms of service agreement what constitutes a violation.

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pepe degroat
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Feb 18, 2008 4:23 am EST

There is a player who is in hog heavens desert room. He has several screen names and ridicules pogo for not being able to ban him. His text is often times offensive, using the word ### at will in additon to other inappropriate things. The nane is uses most often now id daddypope but everyone calls him tokies.

I would like pogo to monitor this room ZAand get rid of this player for good.

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kadacoza
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Feb 02, 2008 6:24 pm EST

If you don't want to go to the expense of a lawsuit how about ALL of you who have won write a letter to one of the news shows-20/20 etc. I would think if they got enough letters complaining and asking them to look into it it might do some good. Can you imagine what the bad publicity could do to Pogo? When you consider Pogo is bragging "now 1,500,000 members" ( at 39.999 each that's a ton of money per year) what would it do to their membership numbers if this was made public? Also the government should be looking into this how about calling the BBB? They might be interested IF they get enough complaints.

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nick a ochinero
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Jan 25, 2008 10:30 am EST

WHY ARE THE GAMES STICKING LIKE LOTTSO&BASEBALL AND OTHER GAMES

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nick a ochinero
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Jan 25, 2008 10:25 am EST

why are the games sticking like lottso & baseball and others

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don strickland
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Jan 18, 2008 8:52 am EST

i pay for pogo but it will not let me play all my games why i still have to pay but cant play why is that

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Amy Maguire
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Jan 15, 2008 9:07 am EST

I got the cheater email too! For a $25 targert gift card in Nov 2005. It is still posted under my account that I won the prize and I still have the badge but I never got the prize. Guess they are the CHEATERS!

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RipVanWrinkeled aka Tom Myers
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Jan 14, 2008 8:58 am EST

I paid Pogo $39.95 for a years subscription to their "scam" site over the Christmas holidays.

They gladly excepted my money, but when I try and log on it's a nightmare, and impossible.

I'm getting old and am disabled from an accident I had a few years back and thought Pogo might just be the thing to help keep my mind occupied. It turned out to be true, but in a "Bad Way".

When I try and log on it says stuff like,
1. Cannot locate account data
2. Cannot locate token amount
3. Invalid username/password
4. We are having technical dificulties

And there are more. It goes on and on.
They are clearly scam artists and thieves. The jackpots have remained the same for over a year now.

Instead, they are awarding people with five dollar jp's...
This company has got to be stopped.

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Casey Stone
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Jan 10, 2008 12:24 pm EST

Why don't you just sue them then. If they say you won a jackpot, or won something, and you take screenshots and keep the conf emails, you CAN sue them for fraud. They have to give you info on this "cheating" . They can't just say "yes you cheated and you wont get your money". They have to show VALID proof of this "cheating" and if you ask they HAVE to by LAW show you. And if they don't just get a laywer and sue them. If enough people want to they can get a huge LAWSUIT going and by the time everyone is done they'll be bankrupt.
I know if i was told i won 4,999$ and then 60 days later they told me i cheated, oh i would DEF. be sueing someone.

very quick.

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gordon wm. garbutt
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Jan 06, 2008 5:08 pm EST

in late aug or early sept 2007 i agreed to join club pogo (no adds etc.} on Sep22/o7 my master card card#[protected] was charged for $41.23 canadian $ i cannot remember what my pogo name was then but later i changed it a couple of times and is now gardon5p and after changing it i did not then nor nowshow that i belong to club pogo so i cannot get into thesite where there are no adds etc. could you please correct this by putting it on my current name site. i did not know that changing names would have done this. thanks.

g. garbutt

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G LeBlanc
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Jan 03, 2008 9:07 am EST

I too have been a member for 7 years --I got terminated & sent an E-mail as to why & got the cheat e-mail ! what a joke ! Because I like to play on pogo I took a new name & paid the $39.00 only to be terminated agasin 3 monts later.. Hello! I think they know who they can milk many $39.00 out of, and I think its those of us who have been paying for years they terminate us over some made up reason, banking on the Idea that we will just rejoin. YES ! I feel like a sucker & yes I think a class action law suit should be filed this company is a fraud ! When i asked for an explanation for termination I got the standard policy e-mail! Then was told to go to EA support for further information when I tried to access this I was blocked & could'nt get in. A tag came up that said I did'nt have access because of being teminated. PLEASE someone needs to bust this "ripoff "company ! you can also read more of these fraud reports on rip off .com. So its happening to alot of us .. they will milk our money then when it gets too hot they will belly up & probably confess.

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Tina Engel
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Dec 28, 2007 1:43 am EST

Yep, I paid with Paypal too and never found anything stating that by using Paypal, I was not entitled to do the 2 week trial thing either. I knew after the first hour that I wanted my money back and began emailing them for my refund. Their advertisement was very misleading and the link that was eventually provided required that you be a member to read. They have since changed that.