Playtika’s earns a 1.1-star rating from 1 reviews and 730 complaints, showing that the majority of gamers are dissatisfied with gaming experience.
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coins
I emailed you regarding a issue with the coins from a game at about 5pm today and recieved a response telling me to send a ticket through the game! Iasked how to do this and no one has gotten back to as of yet about 4 hours now aprox $200, 000, 000 coins plus are at issue! Please tell in detail how to proceed Thank you CathrynPecoraro
[protected]@gmail. coin
slotoquest
I choose the medium level for the farmers fortunes slotoquest.. as it advertised 19K coins. (not very high.. but trying Hard might just be beyond me)
But for such a low profit.. One of the quest has a minimum bet of 250, 000 ! and we will probably need to around 200 to 300 spins to even have a chance of completing the task. How does this make any SENSE!
Already invested so much time and some money to get to the last scene in the chapter, but now I am totally stuck, coz I could never have that many coins.. even if I wanted to buy!
On top of that there is no way for us to downgrade our quest
Please rectify.
language, abuse, and racism
Players are allowed to call someone a b****, to say that a person suck someone's dick, to call somebody a N****, to call somebody a f** and other homosexual slurs. All of this is allowed, and there is no number to call, no one who can be reached, and the abuse continuous daily. I would like to know why you are not allowed or able to complain direct to accompanied . Today was the worst, and I am uninstalling the app from my phone. Shame on you for allowing this to continue.
I bought a 200000 chip package for 4.99 and 26.30 was taken off my card. It happen today about 1 hour ago. Jan 17 2024. I am logged in under my Apple ID mynum1pbs8313@gmail.com
I bought chips never received them why. I want a refund
Do not know why! Went to app and connect by FB and said problem. Then went to game and started me over new and I had 90 million + And cannot find! Jerry Chancy. Jchancy@charter.net
Jerry Chancy on Facebook. Please help find
I can’t connect to my poker heat game through Facebook! Any idea why?
yes that is terrible. they do it a lot. Players ZEE333 SpiMo69 are ring leaders to stalk and harass people. Tell lies, make up stories just to try and aggravate people...its sad yet funny to watch, some Juvenile Old people.
Gawd I hope i'm never like that in the next 30 years. They have had more than one account had a coupler closed (Good) They recruit or its them themselves to harass people over and over again DAILY1!
Newbies from Canada which is where rudest person is from such a liar is Canada, (ZEE333) These new people from Canada will stalk and harass same people like within 1 day. Hows that possible! LOL Watch newbie SNUGUMS1 Sky Beauty 7 who says his name Sky and wife named Beauty yet players call him "J" PisterSister ..lol list goes on. Watch your back!
slotomania
please provide help, I was on the site just last night now i cannot get in. it is requesting e-mail and pass word. but saying neither are correct. i truly enjoy playing. please provide help if possible i have been a member for some years. i don't remember if at the time i joined if e-mail address was [protected]@yahoo.com i have entered it also entered new address which is [protected]@yahoo.com it has been so long that i donot remember the password used. the problem is i have tried both to reset password. i play on my laptop. you may contact me at [protected] please respond. at this time i have not been able o contact anyone to assist me. thank you jacquelyne graham
complaint
I was finally able to get into the Sloto Club on Slotomania after purchasing my piggy bank. The slots in the clubbed burned through 1.8 billion coins in hours. Couldn't even hit any bonuses. I was really looking forward to this and now its all gone. Slotomania claims to be free, but I feel as though you only want users to make purchases. I would either like a refund or my credits back. If this does not get resolved with in 24 hours I will no longer support any Playtika games and I will write reviews on how much of a scam this is.
unable to play / register account at slotomania.com
I want to play slotomania games at slotomania.com. When I try to sign up / register it says 'email is invalid, please correct'. My email account is valid, I use it everyday. Clicking on the support link takes me to an invalid page. It seems impossible to locate any support for this issue. I like to play the games. it is the only reason I got a facebook account. I have quit facebook as my account has been hacked more than once and my sloto coins and cards stolen. It is like Playtika does not want my business.
slotomania
August 26, 2018
Missing Gold Cards
Daily Dash
My account # is [protected], I've completed the "Daily Dash" with time to spare and have not received my Gold card.
I've gone in and out of the game on Facebook and also FB Game-room. I love the game, but it is getting harder and harder to trust I will get what I pay for or play for as this is not the first time this has happened.
house of fun
I had just collected coins for a spin, and the program had glitched to another game that I didn't recognize. This game started collecting winnings from a game I wasn't playing, and it wiped out my $49, 000, 000 coins. Now I'm left with $16, 000 coins instead. I had contacted Google about this issue, and they had advised me to contact you, the developer.
payment not received
caesars casino games online; Purchased coins thru Pay Pal who charged my credit card but did not receive the coins. Occurred on 2 separate occassions. I registered complaint with Pay Pal / who stated needed to come from you. Transaction ID 0B197818XV4077505--$50.00: and
2NT0319385085022G--$20.00. I also have case# for each /thru Pay Pal--
PP [protected] {50.00$} and PP [protected] {20.00]
Request refund on credit card or coins placed on account. Credit card #
[protected] mastercard. Caesar's account # [protected]
caesars slots
I have been playing Ceasars slots daily, for a long time. I haven't been able to access the ""Legacy Bonus" for months, the game just disconnects when I touch the icon. I paid for Boost Mode but touching the "collect" icon gets me the same result, Disconnection...Same with the "Boost Wheel" ...I touch the "Always Win Machine" and it disconnects, sometimes, on the restart, it shows that I collected coins. Sometimes nothing...I don't get to see it spin...at this point, I am getting pretty aggrivated. What's going on? I have installed all of the updates, when asked, but it's getting worse... I even took my iPad to the Apple Store to get checked out and am told it's not me...its you...please advise
bingo blitz
How can I get customer support for the bingo blitz app if I can't get into it? It won't load, and gives me the message"oops something happened, please try again". Then I try again and get the same message. So I click on the tab " get support " and it takes me to a page that tells me I can only get support from inside the game. It's a vicious circle.
How can I get customer support for the bingo blitz app if I can't get into it? I try to open the app but it says I have a problem, no internet connection. Which is not true. I can get into all my other apps. Then it tells me to try again but gives me the same message and tells me to get in touch with support. But when I click the link it says I can only contact support from inside the app. It's a vicious cycle.
winnings
Not receiving coins won. Example: win 150, 000, 000 and only received 78, 000, 000. This is before bet is taken out. The bet comes out afterwards. I buy could ns from them and feel ripped off! Please email why and yet it fixed now! It is frustrating that this occurs on every and I mean every winning coins. I see in the complaint file there is a lot f complaints about this! Please reply ASAP!
slotomania credits
I play slotmania all the time. when I get wins it does not add up my points rite. always am millions short of what I should have. at first I thought just me but then watched as I won and bout every time not got all my winnings.i am very disappointed in these games.i feel if I win the points I should at least be credited with correct amount of credits .I make some purchases and enjoy playing but don't understand the adding of points
slotomania slots game
For the first time in a long time I bought coins during the game. I should have known better than to waste the $19.99. As in the past the goal of the makers of this game is to rip their customers off. In the quest i was playing you HAVE TO bet millions of coins in order to activate the bonus wedges thus making it possible for all mycoins to be taken making it impossible to continue unless i buy more coins, which I will never ever do again. It's a shame because the quests are actually fun orcould be if run more fairly. I really would like my money returned to me. I am also reporting to Better Business Bureau.
slotomania
Since the latest update(s), I have been unable to collect from my friends posts/shares due to "SM-PHP-CA1.PLAYTIKA.COM " being on the post/share. When I click on post/share, it goes to m.facebook.com (whom I've also contacted about this) and it comes up "PAGE NOT FOUND"! I have sent tickets about this on 8/4/2018-8/7/2018 and I get the standard email saying that I will be contacted and as of yet I HAVE NOT! Before I submit a ticket, I clear cache, data, browsing history, uninstall and reinstalled the game. It shows this no matter if I am on my laptop, tablet or phone. PLEASE have someone contact me about this and have them tell me that it has been fixed. It's very frustrating not to be able to collect when I'm low on coins. I live on a very limited budget and CAN NOT afford to buy like some people do.
slotomania
Playing your slotoquest ..easy level ..2nd island..1st game ..samba fever...went to bonus got 18 free spins ...after about 6 it kicked me out of that game ...I went back to guest and that game ..now it won't load for me ...I can load and play every other game ..on slottomaina. .just not the won which I am currently on a bonus on and need to continue on for my quest ..what gives?
i have the same problem i levelled up to medium entered samba feaver after it downloaded had a few spins got 3 scats and entered win spins then it went off the screen i tryed to re-install cleared the cache mem thinking i could get back to the game it still crashing i thought it was my phone going wrong it loads samba fever medium level in slotoquest and then disappears back to home screen ?
Me too! How on Earth can we complete the questionnaire if this game refuses to load? Uugh!
I have the EXACT same problem!
screen froze during free spins
I was playing First Isalnd Golden Summer. Playing Return to Eden went to free spins screen froze when I received more free spins. I have screen shot of thirteen free spins I never reviewed. I think it not fair to lose my free spins I play SLOTOMANIA all the time and spend a lot of money play. I don't play for free. Check my playing time and how much money I spend to play. If don't get resolved I sure you don't care if I delete my app. I'm just one person out of millions that's playing. I'm sure I'm not important. Thanks.
instagram message
I received a message from James Baxter who claims to be an official from Slotomania™ on my Instagram account. After seeing that he has tried to pull other tricks on people I feel that you should be aware he contacted me. He has yet to offer me the world, but I feel that it is only a matter of time. I told him in my last message that I reported him.
wsop
This is written warning that I am demanding a refund of $100, 000.00 dollars of the money I have spent and 4 trillion chips...
I have evidence of the scamming wsop has taken from me intentionally, Have plenty of screen shots, videos and witnesses from players. Pre determined slots, cheating hacks, and collusion to take chips from people like me to spend more.
I expect to get resolved asap
Thank you
Bobby Ray
[protected]@gmail.com
slotomania
Hi 🤓
My name is Leah Morcom (missy Salerno)
I'm a regular player and customer with slotomania.
Recently I had purchased a coin package worth $9.99 (410, 000, 500).
I did not receive this but was charged. Also at this exact time I was shut out (crashed) of my current purchase and my Tinkerbell bonus round also at a high bet of 30, 000, 000.
I am quite upset about this and have contacted my VIP, Kathryn.
I'm asking that I be reimbursed or recredited.
I look forward to your reply
Sincerely
Leah (Australia)
About Playtika
Overview of Playtika complaint handling
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Playtika Contacts
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Playtika phone numbers+972 733 993 800+972 733 993 800Click up if you have successfully reached Playtika by calling +972 733 993 800 phone number 19 19 users reported that they have successfully reached Playtika by calling +972 733 993 800 phone number Click down if you have unsuccessfully reached Playtika by calling +972 733 993 800 phone number 64 64 users reported that they have UNsuccessfully reached Playtika by calling +972 733 993 800 phone number
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Playtika emailsinfo@playtika.com100%Confidence score: 100%Supportprivacy@playtika.com100%Confidence score: 100%ors@playtika.com84%Confidence score: 84%legal@playtika.com84%Confidence score: 84%legal
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Playtika addressHahoshlim St 8, Hertsliya, 4672408, Israel
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Playtika social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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Most discussed Playtika complaints
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Bingo blitz



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