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Playtika

playtika.com

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1.0

Overall reputation rating based on reviews and complaints

Playtika earns a 1.0-star rating from 3 reviews and 735 complaints, indicating that most gamers are dissatisfied with gaming experience.

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Playtika Complaints Page 27 of 37

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A
1:43 pm UTC

Playtika screen froze during free spins

I was playing First Isalnd Golden Summer. Playing Return to Eden went to free spins screen froze when I received more free spins. I have screen shot of thirteen free spins I never reviewed. I think it not fair to lose my free spins I play SLOTOMANIA all the time and spend a lot of money play. I don't play for free. Check my playing time and how much money I spend to play. If don't get resolved I sure you don't care if I delete my app. I'm just one person out of millions that's playing. I'm sure I'm not important. Thanks.

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K
7:56 am UTC

Playtika instagram message

I received a message from James Baxter who claims to be an official from Slotomania™ on my Instagram account. After seeing that he has tried to pull other tricks on people I feel that you should be aware he contacted me. He has yet to offer me the world, but I feel that it is only a matter of time. I told him in my last message that I reported him.

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B
11:33 am UTC

Playtika wsop

This is written warning that I am demanding a refund of $100, 000.00 dollars of the money I have spent and 4 trillion chips...

I have evidence of the scamming wsop has taken from me intentionally, Have plenty of screen shots, videos and witnesses from players. Pre determined slots, cheating hacks, and collusion to take chips from people like me to spend more.

I expect to get resolved asap

Thank you

Bobby Ray
[protected]@gmail.com

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M
11:01 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Playtika slotomania

Hi ?

My name is Leah Morcom (missy Salerno)

I'm a regular player and customer with slotomania.

Recently I had purchased a coin package worth $9.99 (410, 000, 500).
I did not receive this but was charged. Also at this exact time I was shut out (crashed) of my current purchase and my Tinkerbell bonus round also at a high bet of 30, 000, 000.

I am quite upset about this and have contacted my VIP, Kathryn.

I'm asking that I be reimbursed or recredited.

I look forward to your reply

Sincerely

Leah (Australia)

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R
9:19 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Playtika crazy train

Hi, i was leading the tournament in 1st place with approx 15 minutes to go with 2, 800, 800 points, went and collected my golden card bonus and when i got back to the game i'd lost over 1 million points to Bruno who now had the 2, 800, 800 points with me in 2nd place with 1, 768, 395 the 3rd person was Cowboy3560, there is a hiccup somewhere, my email [protected]@yahoo.com or facebook is Robert Doggett today's date is 29th July the time was around 1145pm Sydney time, thankyou

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J
1:21 pm UTC

Playtika a sweepstakes y'all supposed to be holding a 1 2

I was contacted by a gentleman named James Baxter he portrayed himself as being a employee of that Slotomania held he said my prize was a million dollars and on top of that because my name was the first one picked another $50, 000 and brand new Jeep brand new set of rims I'm trying to find out if this is Ashley a sweepstakes that y'all are holding he said it was from the golden sweepstakes that you held every month and then after he showed me everything sent me pictures and all that he's at a needed to send money to Western Union to for the processing fees can you let me know if this is really Slotomania or if this guy was just a scam because he's using your name your logo and and he showing hit the thing on Instagram as Slotomania official my name is Shane Jimenez my phone number is [protected] my email address is
[protected]@gmail.com
Thank you for your time in this matter and I think this is the site he's using to use your logo and namehttps://www.instagram.com/slotomania_official/

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C
8:00 am UTC

Playtika slotomania

It's advertised that any purchase receives double slotopoints... I only received normal 1000. I am trying to build by sloto points up so I can enter the other games and u would've probably been there had I received these extra points that are advertised. Please tell me why this happened. I buy enough off this game to atleast deserve my points. I want my extra sloto points

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B
7:07 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Playtika house of fun

your games are fixed. as a paying customer last night i won big and your game just shut down this is [censored] just as i was about to collect my winnings. What makes matters worse you make no attempt to make it right.. My name is bo lowery former mlb player and i will do all i can to get you shut down why because you make no attempt to make it right and as a paying customer its not about the money it's about fairness and good business.. Highly disappointed..

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A
10:03 am UTC

Playtika mega bonus

I played the mega bonus and got the black wedge but it said my rewards level was Bronze. My level is Gold. So I didn't get any extra coins. Also I played the Smash or Pass in Smashomania. I was betting 18, 000, 000 and I got to the end with D and N left and I choose to pass where the reward was 750 but the game froze and reset and I got no coins. The bonus game didn't restart. I bet a lot to get to that point.

[protected]@hotmail.com. I don't see a spot to put my email.

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N
3:36 am UTC

Playtika slotomania

You are so greedy, that your game should be banned. Its supposed to be for entertainment, but no-you know only buy, buy and buy. Do you really believe, that a normal person would pay real money for virtual coins. But ok, even if we do it, there are no wins at all, always hit the lowest sector on the will etc. I wish you to fail and go to court, because you trully deserve it.

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R
10:21 am UTC

Playtika slotomania

Easily the biggest robbing game for ENTERTAINMENT ONLY game on the internet, facebook should intervene and get these robbers sorted or boot them out of existence. My point is you can buy 250 million credits for $75, and you can lose 250 million in 10 minutes without so much as a big win, bonus, scatter or anything, it just sucks you till your dead, or you buy more. And no response from the developers, ever.

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K
7:00 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

Playtika Slotomania

Slotomania wont load 0n my lg arista 2 android everytime i go to load slots it loads then closes when i try to navigate the site.i dont know what the problem is since my wife has the same phone and she is not having these problems.i haven't been able to play now four 5 days.I have tried rebooting, uninstalling and reloading, nothing seems to work.I can load other games but not slotomania.
Thank you
Ken Bonacker

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Update by Ken bonacker
Jul 16, 2018 6:58 pm UTC

For 4 days i have been trying to load slots on my lg arista 2 my wife has the same phone her slots load but mine keeps closing

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M
5:44 pm UTC

Playtika coins and play

I have been ripped off for over $1000 real dollars from slotomania! I have the receipts! They don't pay properly, when you buy they tighten the reels and lose your money, they improperly pay out and don't give the bonuses from proper amount of hours or days. They put impossible tasks on that you simply cannot complete without paying cash for more coins. Customer service is the worst I have ever seen! They don't respond to your question and insult you with generic emails.

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E
1:20 pm UTC

Playtika lobby bonuses

Im really fed up with every purcgase now im making. Seems like the roulette wheel is rigged. It jumps or stops rappidely ... this is not the 1st time this has happened either.. im just purchased it today and its jumped on the next one again ...is this likely to be sorted out as im getting fed up with it now.. especially every 14.99 i keep purchasing. Its not very good. I dont mind parting with my money as long as somethong is gonna work properly and is not rigged.. i look forwatd to your response and hopefully some kind of refund

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A
7:57 am UTC

Playtika slotomania

I am extremely disappointed in this game's customer service. One week ago I made a purchase during the lotto feature ($55). When the feature did not start but was still available, I figured there was a processing error and attempted the purchase again. The second time worked, and I received the bonus. Later that day I received an email from customer service titled INC5679932-Slots written by CA Rep Clarissa Fray. She explained that I had been double billed, and that she had provided me with coins cards etc. Equivalent to the charge. When I looked, I noticed the coins were far less than what I would have received with the two ball lotto bonus, the cards were all low level cards, and no raffle tickets as advertised for that day. I responded to the email since she stated "if you feel that my response did not answer your questions, please send me a reply and I will make sure you are satisfied with it." I have replied 3 TIMES to the email, with no response. I understand mistakes happen, but this lack of dialogue lends no faith or credibility to this app. I hope they do the right thing.

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R
4:15 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Playtika slotomania

I have been playing the usa game. Im on rise of the tiger and have been trying to get free spins since last nite. I have used over 20 million coins. I cant go to thw next game until i get the free spins and hopefully the amount of coins i need to pass. Im getting very upset about this. What is the trick to gwtting free spins. I have already had three spots put on the tiger board since last nite. Please help i am ready to uninstall the game

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F
10:54 am UTC

Playtika payment not received/everything

So, where do I start? Customer support is a joke, they belittle you if you have anything negative to say about them. WORST ODDS out of any slot game that I have ever had the complete misfortune of playing. Took 600 spins to get free spins on 30 mil bets, turns out it gave me just a measly 1.7 mil. Had 7.6 bil last night, now i have nothing. Greedy [censored]

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Ha Shawn
Charleston, US
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Jul 01, 2018 3:56 am UTC

My points for completing two sets of Slotomania™ cards was added then removed from my total. Please fix ASAP I am very upset out of over 200, 000 coins

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N
4:38 am UTC

Playtika slotomania

I am unable to logon. It says my email and password are incorrect. I am typing in the correct one but perhaps something happened so I ask to be sent a link to reset my password and I get FORBIDDEN. I was unable to play for 2 days as I was moving and am signing on from a new location. That should not be a problem as I have played while travelling before.

I had about 70+billion coins so would like to access my account and not start a new one as I would be losing my coins.

Can you help?

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T
3:33 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Playtika points not received

Facebook Gameroom: 1000 club points have not received when I completed the dash and I also am betting $3, 000, 000 coins on Ruby Treasure and not receiving my club points after 300 spins its been sitting on 8558 for the last two hours. What is the problem. Please credit my points so I am closer to getting into the Sloto Club.

Regards Gillian

[protected]@hotmail.com

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R
2:18 pm UTC

Playtika poker heat

Playtika cheated me out of my rewards for throw down showdown, contacted thrm, said 24 hrs, it's been 5 days, no response now, so I don't know what to do at this point, i've spent thousands with them, in hopes that you can resolve this matter, so that is why i'm here complaining about this issue that has been going on for a week now, so please make it right

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About Playtika

Playtika is a digital entertainment company specializing in the development and publishing of mobile and social games. Their portfolio includes a variety of casino-themed titles such as Slotomania, World Series of Poker, and Bingo Blitz, which offer virtual gambling experiences without real money betting. Playtika's games are available on multiple platforms, including iOS, Android, and web browsers, providing users with accessible entertainment options.
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Playtika is ranked 3 among 58 companies in the Gambling category