I been going to planet fitness for 2 week at this time I been wearing a scarf. This day was a sat. I was told that I could not wear a scarf I said I been wearing a scarf so I did not take it off. I came for a week after that I did not wear my scarf. Today (Mon.) I came in to planet fitness it have been raining in I have bad hair day eillen ask me to take a picture I ask could I take it tomorrow she said no and that I could not workout to I take my picture I said I cant take it tomorrow no because you did not want to take it before. I was so upset I left.
The complaint has been investigated and resolved to the customer’s satisfaction.