Menu
Write a review
File a complaint
Pizza Ranch

Pizza Ranch review: Create your own pizza - pizza order.

K
Author of the review
1:04 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Pizza Ranch, 1225 Wentzville Parkway, Wentzville, Mo. 63385 Store #8620

Order #[protected], Pick Up Order

Customer: Cassie A (they miss heard my name. It's Kathy A~ no big deal)

Server: Matthew L

Date: 9/2/23, 5:40PM Price=$20.59 I put my tip back in my purse!

When I placed my order by phone for pick up I asked if I should pull up in front of the store (as I did twice before) & call in & they bring it out? Gentleman said yes we can do that. I get there, call in as the sign stated. Lady said I'd have to come in & get it. Again, no big deal as I was parked right in front of the door. Problem was I brought my new puppy with me & didn't want to leave her in car alone. That's why I asked when I placed my order.

One large "create your own" large thin curst, garlic sauce Pep & Sausage Pizza.

The cardboard box it was put in would have tasted better! I was only able to eat two slices & had to toss the rest! It was greasy, pepperoni was curled up, cheese was barely visible! I realize I ordered thin crust but this was ultra thin & predictably, burnt in places.

I have been very pleased with past orders & want you to know this happned so you can address it.

Thanks for reading my comment.

KathyA

PS~I purposefully waited until I wasn't upset, to send this complaint.

Desired outcome: I'd like a replacement Pizza coupon (or whatever). I'm willing to try again. It won't be a thin crust though! :-]

0 comments
Add a comment

More Pizza Ranch reviews & complaints

Pizza Ranch - mistreating employees 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Ranch - unbelievable 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Pizza Ranch - disgraceful management
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Pizza Ranch reviews and complaints
  1. Pizza Ranch Contacts

  2. Pizza Ranch phone numbers
    Click up if you have successfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number 0 0 users reported that they have successfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number Click down if you have unsuccessfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number
    General Information
    Click up if you have successfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number 0 0 users reported that they have successfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number Click down if you have unsuccessfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number
    Customer Service
    Click up if you have successfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number 0 0 users reported that they have successfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number Click down if you have unsuccessfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number
    Head Office
    More phone numbers
  3. Pizza Ranch emails
  4. Pizza Ranch address
    204 19th Street SE, Orange City, Iowa, 51041, United States
  5. Pizza Ranch social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 04, 2026
  7. View all Pizza Ranch contacts