Bruegger's Bagels / Bruegger's Enterprises Complaints & Reviews

Bruegger's Bagels / Bruegger's Enterprises / customer service

Jun 19, 2019

Today, Wednesday, June 19, 2019 Just shy of 8 am, I went into the Manlius, NY location and got an iced coffee and a toasted onion bagel with plain cream cheese just like I always do. I usually don't complain but this is the third time I have had an iffy experience here. I understand...

Bruegger's Bagels / Bruegger's Enterprises / no bagels

Jun 01, 2019

First 1770 central wasn't open for the first 2 hours Due to having a parking lot paved would've been nice to warn customers in advance Second I next drove to wolf road Albany NY they were open but didn't have any bagels their oven didn't work and they were waiting for...

Bruegger's Bagels / Bruegger's Enterprises / lack of service

May 21, 2019

Girl behind the counter at your wolf rd Albany ny location completely ignored me The general manager was rude when I called to complain and would not give me the corporate number to complain. She proceeded to get louder and louder to the point where I simply hung up the phone on her and...

Bruegger's Bagels / Bruegger's Enterprises / very little to no product

May 13, 2019

I wanted a dozen bagels for my family on Sunday morning mother's day. Walked in to bruggers at 9:30 expected to wait because it was mother's day and breakfast time. I didn't expect to see very little to no product on the shelves. Definitely not enough to serve the 20 people...

Bruegger's Bagels / Bruegger's Enterprises / [email protected]

Dec 13, 2018

I get emails from your company. So the last email said 5.00 off if I give you my phone number. So I followed the prompts and when I was finished there nothing happened. Then I tapped the customer service link again it didn't work, so I had to google ur customer service dept. Thx in advance...

Bruegger's Bagels / Bruegger's Enterprises / manager and staff at your irvine blvd location in irvine

Nov 03, 2018

I went in with my Birthday Bagel promotional on email . I said I would like my birthday bagel with extra butter and cream cheese . I got a poppy seed one . The guy did it . Then he got my 8 bagels and bagged 8 + 1 Birthday bagel poppy seed nothing on it with the butter and cream cheese for...

Bruegger's Bagels / Bruegger's Enterprises / unsanitary practices and rude service

Oct 16, 2018

This morning I stopped at the Bruegger's in West Hartford Connecticut around 8:50am. I ordered a bagel with cream cheese. The person preparing my bagel grabbed a bagel, took a dirty rag from the counter, wiped the knife with it, cut my bagel in half, and then stuck it in the toaster...

Bruegger's Bagels / Bruegger's Enterprises / unethical behavior

Aug 12, 2018

I have been an everyday customer for many years now at your Melrose branch I am putting in a complaint about the behavior of your assistant manager Hymedi. he has been very rude and disrespectful several times while I have been in, not only to the customers but to employees also, he use...

Bruegger's Bagels / overall experience

Jun 06, 2018

I used to come here every morning when Steve was the manager. I would come in at 6 when they opened and any bagel or food option I wanted was available. Steve even used to have my favorite bagel, the jalapeño bagel, ready for me. He did this for ALL of his regular customers and the store wa...

Bruegger's Bagels / my card expired after not being able to use it three times

May 02, 2018

I am upset that I had to buy a gift card to order to use my groupon coupon Then three times after that I tried to use it in the machine was down so I would have to keep paying out-of-pocket for bagels and not being able to use my gift card. Problem is that we don't live close by and when...

Bruegger's Bagels / iced coffee

Apr 23, 2018

On 4/20/18 at 11:14am I went to the Trumbull, CT location. I have been going to Brueggers for many years, I ordered my bagel and an iced coffee (French toast) flavor. As the girl handed it to me it looked like tea. Not coffee. I asked the girl if this was correct because it looked so...

Bruegger's Bagels / no food available

Dec 01, 2017

Went to the Breugger's in Belmont MA at 8:30am. Hardly any bagels ready for sale. I would think 8:30am would be a prime time for customers to come in for bagels, so it seems crazy to me that very few varieties were available. No cinnamon sugar, no cranberry, no everything, only one...

Bruegger's Bagels / poor service + black hair in food

Nov 05, 2017

Went thru the drive other cars there...waited 10 minutes at the window without anyone acknowledging I was there...simply ordered an egg sandwich and a water...there was an employee visible sitting down, playing with his iPhone...occasionally rubbing his face and nose and other...

Bruegger's Bagels / no soup again!!!

Aug 18, 2017

The past three times I have gone into my local Brueggers they have not had soup. It's something that I look forward to and have been very disappointed each time. Today the employee told me that I should call ahead of time to see if they have it. Another employee voiced that many other...

Bruegger's Bagels / overcharged

Jun 04, 2017

To whom it may concern, I am writing in regard to my recent visit to your location in New Hope, MN. I love this location and this will not change that but I believe I was accidentally over charged during my recent visit. I took a survey after my last visit which gave me a coupon for 3 free...

Bruegger's Bagels / deli sandwich

Feb 21, 2017

I went to brueggers bagels in the morning for the first time ever i ordered a deli sandwich so i can have it for lunch he gave me wheat bread didnt offer me any other bread then he put the end piece with a regular piece the sandwich was uneven the bread was so hard i asked for manyoise he...

Bruegger's Bagel Bakery / rip off salad

Nov 07, 2011

I ordered a Cesar Salad entree to go. When I got home I discovered tons of lettuce, exactly 6 pieces of chicken less than 1/2" each, Ranch dressing (on Cesar salad??), STALE croutons, and a piece of nasty white bread and a lemon slice. The only pleasant experience was that the lemon...