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CB Fast Food Chains Pizza Hut Complaints #382-401
Pizza Hut

Pizza Hut review: Customer service

T
Author of the review
1:35 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Today we ordered maybe 8 pizzas for our team at work which we have done many times and never had any issues. However on this particular day there was a lady there named Cassie and she was very rude. She first told us to get the 3 topping large pizza for 10$ it had to have 3 toppings which I have never had to do before. Then when I picked up the order she was rude and said next time you do a big order you need to to place it 24 hours in advance. Which again we order pizza from this same location at least once a month or so and never have had any issues. So that just felt to me like she would rather us take our business somewhere else. Then one of our pizzas that was on the receipt was supposed to be a thing crust and was not so she made us bring it back to see like she didn't believe us. However she didn't check all the pizzas as they should of. I'm not sure who this lady is but if you want to keep business I would have someone more customer friendly at the register. As I work in customer service as well and the pizza we bought was for our team to show them our appreciation. Then to feel like we were the problem by coming and ordering from you was just so unsatisfying.

Desired outcome: An apology would be nice she can call [protected]. I'm just not sure we will continue to order from pizza hut.

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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
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    United Kingdom
    8800 100 1958
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    Russia
    600 569 999
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    14%
    Confidence score
    UAE
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
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    Israel
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
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    Canada
    +33 351 860 038
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    50%
    Confidence score
    France
    +40 212 101 010
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    Romania
    +351 222 444 222
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    Portugal
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
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    Singapore
    More phone numbers
  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 06, 2026
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 57 companies in the Fast Food Chains category
#05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread

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