CB Fast Food Chains Pizza Hut Complaints #2-21

Pizza Hut review: Call center got my order wrong

Mike Williamson of US

Oct 08, 2026 3:36 pm UTC

Verified customer

Featured review

I called to order a pizza from my local Pizza Hut. I was connected to the call center. I told the young man (y_cc) what I wanted. a large pizza one half pepperoni and the other half pork sausage with a double order of onions.
I went to my local pizza hut and picked up the pizza. Since I have never had problems when the manager asked if I wanted to check the order I said no. I got home and the order was completely screwed up. I received one half of the pizza just plain cheese. the other half was pepperoni with a double order of onions and cheese. There was no sausage. I called my local pizza hut and the manager remade my pizza the way I had ordered it. I checked my order slip and my local manager made the pizza exactly the way the call center had written the down.

Claimed loss: Since the manager remade my pizza there was no loss except for my time driving to and from the restaurant

Desired outcome: I am so glad we have a manager like Daniel. Daniel goes above and beyond wanting to keep his customers happy and making sure his customers think highly of Pizza Hut.

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Pizza Hut Contacts

Pizza Hut phone numbers

800 028 7034

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United Kingdom

8800 100 1958

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Russia

600 569 999

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14%
Confidence score

UAE

23 300 000

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33%
Confidence score

Hong Kong

1700 506 070

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Israel

+1 (800) 948-8488

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United States

+44 330 123 0790

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United Kingdom

+1 (866) 364-0825

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Canada

+33 351 860 038

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50%
Confidence score

France

+40 212 101 010

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Romania

+351 222 444 222

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Portugal

+46 86 638 895

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33%
Confidence score

Sweden

+966 920 000 910

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Saudi Arabia

+27 86 074 992 488

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South Africa

+65 62 353 535

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Singapore

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Pizza Hut emails

customermaniac@pizzahut.com

100%
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Support

feedback@pizzahut.com

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Support

contact@pizzahut.com

100%
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Support

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Pizza Hut address

7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States

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