The Pep Boys review: Services not performed after they stated to have performed services

On 9/21/20 I took my car in for an oil change, tire rotation and inspection. I was called by joseph c. And he stated that I would need a computerized alignment, stabilizer link and sway bars. They stated that the problems were discovered during the tire rotation. Well they never rotated the tires! The tires are marked and were never removed or rotated. How does a mechanic (tristan f.) find these issues without removing the tires. I picked up my car, took it to another mechanic (mercedes of greenville) and they stated that my sway bars were in great shape, no repair needed. Now I wonder if my oil was changed because it looks the same. Something needs to be done about this. I will never take my car to pep boys again. I demand a refund. Thanks