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CB Auto Parts and Repair Stores The Pep Boys Horrible customer relations from Clawson, Mi Pep Boys
The Pep Boys

The Pep Boys review: Horrible customer relations from Clawson, Mi Pep Boys 1

C
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1:07 pm EDT
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I had THE unfortunate occasion to call the Clawson, Michigan Pep Boys to inquire about an oil change and tires for a vehicle. The so-called manager, Mike, was exceptionally rude, condescending, sarcastic and downright unprofessional. I had an appointment for that week and due to this obnoxious employee, I immediately canceled my appointment there.
SHAME ON YOU PEP BOYS for hiring such a rude, nasty and unprofessional employee such as Mike!

Recommendation: RUN...Don't walk past this particular Pep Boys.

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O. Tillman
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Sounds like Mike treats customers like they're an inconvenience, not the reason he has a job. You came in for basic service, not to get talked down to like a child. Good call canceling — if that’s how the manager acts, imagine the work they’d do on your car. Total bullet dodged.

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    3111 West Allegheny Avenue, Philadelphia, Illinois, 19132, United States
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    May 21, 2025
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