Pegasus Airlines review: Boarding denied

I hold Italian citizenship and reside in Lebanon. I am sending this claim to explain what happened to me and to help me resolve the issue. on, August 28, 2023, my family and I were supposed to travel from Beirut Airport to Antalya to spend my vacation at sea, but unfortunately, upon my arrival at the airport, the Pegasus Airlines station manager in Beirut did not allow me to travel, claiming that my children's passport expires on the 25th. October 2023, so he doesn't allow me to board the plane, knowing that as an Italian citizen (as per Turkish Ministry of Foreign Affairs), I can enter your esteemed country with my Italian identity, which means that the expiration of the passport is no longer important (I will attach the link of the Turkish Ministry of Foreign Affairs) which caused me financial and moral losses, From airfares to non-refundable hotel reservations to transfers.

Pegasus booking reference : JDUNDA

Turkish Ministry of Foreign Affairs link:

https://www.mfa.gov.tr/passport-validity-requirements-while-entering-turkey-in-accordance-with-law-on-foreigners-and-international-protection.en.mfa