I'm living in Germany and have been defrauded by the company called Pegasus airlines (flypgs.com) which is a (fraudulent) airline company located in Turkey. I learned from my bank that they made multiple transactions from my credit card. I tried to contact them by e-mail/phone but couldn't get my money back. After searching the internet about the company, I realized that it was too late for me. Since there are already many people like me who has already lost lots of money to this company and couldn't get their money back. If you are reading this, please stay away from Pegasus Airlines. It's been more than 5 months and I still don't have any answer for them.
For other Pegasus Airlines scams, please check http://www.airlinequality.com/Forum/pegasus.htm . At least %50 of the poeple in that page have lost their money without getting any service from this company. What Pegasus airlines usually does is cancelling the flight few days before the flight date and ignoring emails & phone calls from angry customers (like us). Don't bother, you cannot get any refund from them. So, be careful! The strange thing is, even though there are many people who have lost their money to Pegasus Airlines without any service, I'm one of the few people who is compaining about this company on multiple web sites. Please help yourself and let the world know about those scammer companies.
The complaint has been investigated and resolved to the customer’s satisfaction.