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3.7 471 Reviews

PDFFiller Complaints Summary

315 Resolved
156 Unresolved
Our verdict: With a good resolution rate, PDFFiller generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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PDFFiller reviews & complaints 471

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O
9:02 am EDT
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PDFFiller Scam scummy service!

As all the other complaints have stated PDFFiller is a scam. They've charged my account over 10 times unauthorized by me. I've called multiple times and left messages only for them to never get back to me. Also, don't even get me started with the account deletion process, in which they take you through all these loopholes to just delete your account...it's a [censored]ing circus! Whatever you do DO NOT this [censored]ty scammy scheme of a service.

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1:27 pm EDT
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PDFFiller Charged for free trial

I had signed up for a free trial on PDF Filler and I wrote down to cancel today on the 30th day but I had already been charged the $120 annual which I just noticed. I am a student so I cannot afford to be charged this large sum before I was supposed to be. I am requesting a refund, preferably full, as I have not used the service at all since that first day.

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7:20 am EDT
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PDFFiller pdffiller

I created an account with PDF filler on the 7th Of August 2019, it said "30 day free trial" and I only needed to fill out a couple forms so I went ahead and made the account via MasterCard . Once all the forms were filled out and saved to my computer I then cancelled the account as I didn't need their services any more. Today on the 27th Of September $120 USD has been taking from my MasterCard account. I have called your billing team and I am placed on voice mail. I am absolutely furious, depressed and confused . This money is meant for the payment of my daughter's school fee . Please refund the money back into my account.

I will take this further if my money is not refunded.

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8:40 pm EDT

PDFFiller pdf filler api (promoted on web as free during first 30 days)

Downloaded your SF-15 form filler API just fine, then eagerly scrounged-up all old paper docs to make accurate entries! But API would not let me save my first record and asked for Credit Card Info despite your "FREE" 30 Days promotion! Tried my valid VISA Debit card but it was declined by my ZERO balance (between SSI payments)! Bummer! But, WORSE: API deleted all my entries instantly (although laboriously found in old paper Documents) when I tried to back-out of Credit Pay display! GRRR/Double Bummer!
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THAT was yesterday and the struggle left my 85 yr old Psyche mutilated & lifeless, so I hit the sack to recover tomorrow!
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Viola! Recovered enough today for a RETRIAL, more carefully done. Not as tedious as before (since held old docs from Wife's file). Hope sprang infernal from my aching fingers & blurring vision. Guess WHAT? Again I am rudely rebuffed on Credit=ZERO, but AHA! This time I called for PDF Inc/ customer HELP at 1(800) 831-2050 and got a jolly fellow who offered to have a Techy call me back at # I gave him. This time I held DATA fast to the Pay segment (after rejection) waiting for a call-back. It came (I think) but old OBAMA cell is too weak to HOLD or Ring Loud enough to demand attention! And, I missed Call; called back but got a joyous Young Lady in TX who diverted me to your support@PDFfillerAPI.com or so I thought. Got flipped into this complaint subroutine instead, BUT am TRYING to hold-ON the Record already completed twice & saved in your distant vaults.
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I will send this and wait a bit more until my old Psyche 'crashes' again. THEN I will cancel/delete all screens pending and FORGET your lying, cheap PUNKISH website which offers FREEBIES but then drives the Credit stake through our hearts! Too bad. At first attempt I was willing to PAY the tiny $6 Ransom to get the 'Free' prize and continue-on with my CENSUS Job Application some OTHER company NOT yours. It is now 5:34 pm Las Vegas NV time and thus back to YOU guys/gals/aliens/Russiagators or whomever! bye now.

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M
7:01 am EDT

PDFFiller “free trial” yet still take your money

I created an account with PDF filler on the 23rd Of July 2019, it said "30 day free trial" and I only needed to fill out a couple forms so I went ahead and made the account via PayPal. Once all the forms were filled out and saved to my computer I then cancelled the account as I didn't need their services any more. It was well under thirty days, In fact I actually canceled it the same day that I opened the account. Today on the 22nd Of August $80 USD has been taking from my PayPal account. I am absolutely furious! I have since contacted their email support and am still waiting for a response. Please put that money back into my account!

I will take this further if need be.

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9:59 am EDT

PDFFiller pdffiller

I was tricked into buying a product I did not know I was buying.
The Ad did not mention the yearly subscripton up front in an honest and transparent way as one would expect.
Whilst I'm not alone in being being tricked by them (the internet is full of complaints) I do intend taking this further.
Their advertising is of a kind. Cleverly designed small print misleading the customer to believe one thing then stinging us later with a shock demand for a yearly subscription we didn't knowingly agree to.

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6:44 am EDT
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PDFFiller pdffiller

I see money was sent from my account to PDF Fiiler I dont know what this is. I never ordered it. I did not revieve an email about itand I want my money cak now, I have to spend time today calling the fraud dept at my bank getting a new card calling all legitimate creditors. I see numerous complaints about this company why hasnt something been done. that money was for my granddaughters birthday present. this also overdrew my account which eill cause me an overdraft fee . Susan Dreaden

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2:14 pm EDT

PDFFiller Thirty day free trial offer

Deceptive practice! Used state government agency website to complete state form. The site offered your service as a way to complete and submit form. After completing form I was not able to save or print it without signing up for your "free trial offers". I did not want to enroll in free trial but had to in order to print document. The document was long and complicated and it would have been a burden to recreate all the content. Assumed service was free because it was linked to state gov't agency. Nowhere was there proper legal notice about your proprietary interests. I relied to my detriment on your deception. PLEASE CANCEL TRIAL OFFER.

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9:19 am EDT
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PDFFiller An it product I assume.

A company by the name of PDFfiller are trying to scam me out of monies I had never agreed to. The internet is full of complaints from innocent people such as myself who have fallen victim to these cowboys.
I see there are other lawsuits pending.
How are these people allowed to trade?
They disgust me. How many other people have been conned and don't know it yet?

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6:07 pm EDT
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PDFFiller Bill for 107.29 taken off my cibc visa card for some purchase of $80. Us

My name is Barbara Ann Wicker. I called on July 18 to question what the bill was for and it sounded like I purchased a magazine ? or something . I said I wanted it cancelled because I have no record of such a purchase and a credit of $106.63 was put on my credit card but today that amount is no longer on my credit card. The credit card # is [protected]. I would appreciate knowing why I am again being charged. I have written magazine but really do not know what I purchased

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12:15 am EDT

PDFFiller Complaint

The PDFFILLER from Brookline, MA 02446, USA charges my credit card an amount of 161.14 Canadian Dollar (120 USD). I did not buy any product from this company.
I strongly request a refund.

06/30/2019 - 07/01/2019
PDF2FILLER 617 396 478
$161.14

Transaction Detail
Merchant Information
PDF2FILLER 617 396 478
Brookline, MA 02446
Country Code
USA - United States
Original Acct #
************3612
Transaction Date
06/30/2019
Posted On
07/01/2019
Transaction Type
Purchase
Amount
$161.14
Currency
Canadian Dollar (CAD)
Reference Number
85180899181080080810881

MCC Description
COMPUTER SOFTWARE STORES
Source Amount
$120.00
Source Currency
United States Dollar (USD)
Conversion Rate
00000001.342833333
(incl. 2.5 conversion fee)

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Update by Jhoro
Jul 13, 2019 12:17 am EDT

The PDFFILLER from Brookline, MA 02446, USA charges my credit card an amount of 161.14 Canadian Dollar (120 USD). I did not buy any product from this company.
I strongly request a refund.

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12:41 pm EDT
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PDFFiller Online legal forms

The online service, PDF Filler Inc., charged me $180 for legal forms after using their service for two weeks. I printed out 3 forms. Their offer was $6 dollars for a 1 month trial. The company said they required my credit card information in order to complete my registration for their services. I did not become aware of this charge until I received my credit card statement one month later

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12:31 pm EDT
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PDFFiller Did not order this

My bank account got charged $73 and I did not even purchase pdffiller... This is my complaint so it should not matter how many characters I have written on here it needs to be addressed no matter what! And from what I can see y'all have been doing this to a lot of people! I want my money put back on my account! I dont see how y'all can just take money that people did not give you permission to take. I dont even have the app on my phone or any other device...

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8:23 am EDT
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PDFFiller Refund

I purchased the PDF Filer as a trial and I cancelled it and a year later you are taking another $72 out of my bank account which now my check is bounced. I need my money returned to me asap. I even tried to log in and they said my email doesn't exist. It doesn't exist because I cancelled.
My name is Sharon Pinson-Rhine
[protected]@verizon.net
[protected]

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A
A
Ajay Bhardwaj
, IN
Aug 18, 2019 3:35 am EDT

I am not even able to cancel my subscription
After I go to the tab ' My account' I am not seeing any option from which I can cancel my subscription

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1:40 pm EDT
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PDFFiller Subscription and refund

[protected] is my account number
Trial period was to end and payment period should have been offered thereafter, not just charged.

Also I am in Canada, somehow the funds charged to me are USD. Obviously the online experience is designed to keep customers unaware as much as possible to the obligations that they would find themselves in weeks later.

Subscription should be cancelled please.
Refund of $107.77 USD as well please.

Kevin

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2:04 pm EDT
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PDFFiller Withdrawal from bank account

I recently had a withdrawal from my bank account in the amount of $80.00. I did not sign up for PDF filler nor did I authorrize this to be taken from my account. I do have a child in college, so I'm not TOTALLY disputing this charge but I am wondering why 80 dollars was removed if it is a monthly charge of 6.67?
I want 73.33 put back into my account and this service terminated. I would like a response ASAP. If I do not here back I will take this up with my bank.

Date 05/15/19 PURCH 2473334913591352301801

Brian Anderson
[protected]

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11:05 pm EDT
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PDFFiller pdffiller.com

The program won't load. It loads up to 99% and then just spins and doesn't complete. This is the first time I have had this problem since I subscribed, but I do not want to pay for a further subscription if this is not fixed immediately. I am not having a problem with internet access or speed on any other site.

Elinor Hoffmann
Amethyst Properties
[protected]@gmail.com

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1:10 am EDT
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PDFFiller Unauthorized charges

Hi, my name is Mohammad H Khankhara and I used your services a total of 1 time and do not want to end my subscription. I have noticed that you have tried to collect $72 from my credit card on the 26th of April. Kindly end my subscription and delete my account and card details.

I also tried to log into the website to cancel the subscription myself but was unable to do that.

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8:03 am EDT
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PDFFiller Unauthorized debit transaction from pdffiller

Two months ago 03/19 I utilized the PDFfiller application for a form for "ONE TIME" use. I woke up this morning, two month later with an unauthorized charge for $130.56 from PDFfiller for a service that was not valid. Please credit my account this was not warranted at all. This is unfair and I need to be credited back as soon as possible. I've tried reaching via phone and the PDFfiller company is unavailable. I am sure if this is a scam but I know this isn't right. I need my money back! Every cent counts I am a poor man. Thanks!

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12:57 pm EDT
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PDFFiller Pdf filler 1 year subscription???

Hi, my name is Fernanda Y Hernandez and I used your services a total of two times and for some strange reason that is beyond me, I have a withdrawal in my bank account for $80 dollars. I don't recall making such subscription, and when I tried to see what was happening in the account, I found that when I tried, an announcement saying "Oops, you haven't subscribed yet" appears! So why am I being charged for $80? Please contact me whenever you can so we can resolve this issue.

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PDFFiller In-depth Review

Website Design and User Experience: The website design of PDFFiller is clean and user-friendly, making it easy to navigate and find the necessary tools. The interface is intuitive, allowing users to quickly understand how to use the platform.

Range of Services and Features: PDFFiller offers a wide range of services and features to cater to various document needs. From filling out forms to creating and editing PDFs, the platform provides comprehensive solutions for managing documents efficiently.

Document Editing and Creation Tools: PDFFiller provides robust document editing and creation tools. Users can easily edit text, add images, and annotate PDFs. The platform also offers advanced features like merging multiple documents and converting files to different formats.

Security and Privacy Measures: PDFFiller prioritizes the security and privacy of its users' documents. The platform uses SSL encryption to protect data during transmission and storage. Additionally, PDFFiller complies with industry standards and regulations to ensure the confidentiality of sensitive information.

Customer Support and Assistance: PDFFiller offers excellent customer support and assistance. Users can reach out to the support team via email or live chat for prompt and helpful responses. The platform also provides a comprehensive knowledge base and video tutorials to assist users in navigating the platform.

Pricing and Subscription Options: PDFFiller offers flexible pricing and subscription options to cater to different user needs. Users can choose between monthly or annual subscriptions, with various plans available based on usage requirements. The pricing is reasonable considering the extensive features and services provided.

Integration with Other Platforms: PDFFiller seamlessly integrates with other platforms, making it convenient to import and export documents. The platform supports integration with popular cloud storage services like Google Drive, Dropbox, and OneDrive, allowing users to access and manage their documents from anywhere.

Mobile App Functionality: PDFFiller's mobile app provides excellent functionality, allowing users to access and edit documents on the go. The app is available for both iOS and Android devices and offers a user-friendly interface, ensuring a seamless experience across different platforms.

Overall Performance and Reliability: PDFFiller delivers exceptional performance and reliability. The platform is fast and responsive, ensuring smooth document editing and processing. Users can rely on PDFFiller for consistent performance, even with large or complex documents.

User Reviews and Testimonials: Users have praised PDFFiller for its ease of use, extensive features, and excellent customer support. Many users have found the platform to be a valuable tool for managing and editing documents efficiently. The positive reviews and testimonials highlight the reliability and effectiveness of PDFFiller in meeting users' document needs.

How to file a complaint about PDFFiller?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with PDFFiller. Make it specific and clear, such as "Unauthorized Subscription Renewal by PDFFiller" or "Difficulty Cancelling PDFFiller Subscription".

4. Detailing the experience: Provide a detailed account of your experience with PDFFiller. Mention key areas such as account access issues, billing discrepancies, customer service interactions, technical problems with the service, or any other specific concerns. Include relevant dates and any transaction details. Clearly describe the nature of the issue, the steps you took to resolve it, including any communication with PDFFiller's customer support, and the response received, if any. Explain how this issue has personally affected you, such as financial loss or significant inconvenience.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as email correspondence, screenshots, receipts, or billing statements. Be cautious not to include sensitive personal information like social security numbers, credit card details, or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with PDFFiller. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, service cancellation, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description of the issue is easy to understand.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or even a resolution from PDFFiller through the platform.

Frequently asked questions (FAQ) about PDFFiller

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Is PDFfiller a legitimate online service for editing and managing PDF documents?

Yes, PDFfiller is a legitimate online service that allows users to edit, sign, and manage PDF documents through their platform.

Are the features offered by PDFfiller reliable and easy to use?

Many users have reported that PDFfiller's features are reliable and user-friendly, but individual experiences may vary.

How secure is my personal information and document data when using PDFfiller?

PDFfiller uses encryption and secure servers to protect users' personal information and document data. However, it's essential to use strong passwords and secure internet connections when accessing any online service.

Does PDFfiller offer a free trial or free version of their service?

PDFfiller offers a free trial for new users, allowing them to try out the platform's features before deciding whether to purchase a subscription.

What is the cost of using PDFfiller, and are there different subscription plans available?

PDFfiller offers various subscription plans with different features and pricing. Visit their website to review the current plans and pricing.

Can I trust the customer reviews of PDFfiller?

It is important to read multiple customer reviews on various platforms to get a comprehensive understanding of users' experiences with PDFfiller.

What is PDFfiller's cancellation and refund policy?

PDFfiller allows users to cancel their subscriptions at any time but may not offer refunds for the remaining subscription period. Review their terms and conditions for specific details.

How does PDFfiller handle customer support and inquiries?

PDFfiller offers customer support through email, live chat, and phone. User experiences with their support team may vary, so it's essential to read customer reviews to gauge overall satisfaction.

Can I use PDFfiller to sign documents electronically and securely?

Yes, PDFfiller allows users to sign documents electronically using a secure and legally binding e-signature feature.

Is PDFfiller compatible with different devices and operating systems?

PDFfiller is compatible with various devices and operating systems, including Windows, macOS, iOS, and Android.

Can multiple users collaborate on a single document using PDFfiller?

PDFfiller offers collaboration features, allowing multiple users to work on a single document simultaneously, depending on the subscription plan.

How does PDFfiller compare to other PDF editing software and services?

PDFfiller offers a range of features similar to other PDF editing software and services, but it's essential to compare features, pricing, and user reviews to determine the best option for your needs.

Are there any hidden fees or charges when using PDFfiller?

PDFfiller's subscription plans are generally transparent, but be sure to review the terms and conditions before purchasing to understand any additional fees or charges that may apply.

Does PDFfiller integrate with other software or services?

PDFfiller integrates with various software and services, such as Google Drive, Dropbox, and Microsoft OneDrive, depending on the subscription plan.

Can I export edited documents from PDFfiller in different file formats?

PDFfiller allows users to export documents in various formats, including PDF, Word, Excel, and PowerPoint, depending on the subscription plan.

How long does PDFfiller store my documents and data?

PDFfiller stores documents and data for the duration of your subscription, and the storage period may vary depending on your subscription plan.

Can I use PDFfiller to create fillable PDF forms?

Yes, PDFfiller allows users to create fillable PDF forms that can be easily shared and filled out by others.

Does PDFfiller offer templates or pre-designed forms?

PDFfiller offers a library of templates and pre-designed forms for various industries and purposes, making it easier for users to find and customize the documents they need.

Can I trust the document conversion feature in PDFfiller to maintain the original formatting?

PDFfiller aims to maintain the original formatting when converting documents, but results may vary depending on the complexity of the document. It's essential to review the converted document for any formatting issues.

Are there any user reviews available for PDFfiller?

Yes, you can find user reviews on various websites and forums. Be sure to read multiple reviews to get a comprehensive understanding of other users' experiences with PDFfiller.

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