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Panera Breadvery nasty general manager

1
T Sep 14, 2018

Today, 09/14/2018 I put in an order for delivery to my office (order #[protected]), which we do multiple times a month. After delivery we realized we recieved the incorrect order. Knowing these things happen, I called completely understand, I explained what happened. Steve, the general manager of the store (cafe 204671 — 367 sunrise hwy suite b patchogue ny 11772) took my phone call. He was beyond nasty to me, grunting and growning as if I was inconviencing him. Never apologized for the mix up, just snapped stating "what would you like me to do about it" so I replied, "sir I would just like our correct food" then he stated it will be right out and disconnected the phone. I am beyond upset with how this general manager handled this situation.

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