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grasshopper in salad
A few years ago, my mother and my aunt went to panera and they got some salads. All of a sudden my mom was sifting through her salad and noticed two little eyes staring at her. It was a grasshopper! (I'm not kidding!) she almost threw up and threw the salad out. Demanding a refund, she did not get one. Such poor service.
terrible experience
A couple of month's ago my teen-age son was hired by Panera Bread. He was very excited and told me often how much he enjoyed the job. I read their handbook and they claimed they were a good place to work because of the respect they showed for their employees. Soon enough we found out that they have no respect for their employees. Female employees were...
Read full complaint and 226 commentsMost discussed Panera Bread complaints
terrible experienceRecent comments about Panera Bread company
Extremely poor service and response on my complaint about my breakfast on 11/26



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It is Panera's fault because when we get produce the preper cleans it then preps it more and puts it into an sealed container. Then someone from front line (the ones who makes the food) brings it to the line and puts it out, then makes the food with it. The preper should have see the grasshopper, but if he/she forgot the lid and left to get it then the grasshopper could have gotten in them. But then the person from front line who made the salad should have seen it.
If you was at my store my mg would have not only gave your mother a refund, but give her another salad and/or her pick of an pastry.
its not panera's fault there produce distributers fault.. but you should have gotten a refund.
Found grasshopper in stop/shop salad mix merry Christmas
I'm glad you think that Panera Bread put a grasshopper in your salad. As if they have control over that.