Pakistan International Airlinesvery inconvenient selfish and unprofessional behavior

L
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Verified customer
Review updated:

i have realised on with the only 3 trips i have made to pakistan, that items have always been taken out not the bag as a whole, this is very inconvenient selfish and unprofessional behaviour i also find the airport staff quite ignorant i think there manners should be of more business type as a whole and that this behaviour of baggage and/items being lost is very unacceptable i was very appalled to hear about this i am of pakistani origin but a british citizen and will always proudly be, i have lived in the uk all my life, and have never heard of so much crap, this is terrible just really terrible i feel sorry for foriegners who stop by i think pakistan should be very ashamed of themselves, do the staff not get fed?? obv not!!, and what about political side of things so much is going into daily military life but what about the general public and what benefits the country itself needs to have, everything starts from basics and should start with a set of rules, they really need to start prosecuting their staff as a result of any of this sort taking place.

  • Updated by Qazi wahid · Oct 14, 2018

    I have made a complaint regarding my seats being moved by the airline without my knowledge and as I am a disabled person the airline did not care as they didn't look after me so I was not happy with out

Responses

  • Ja
    Jannat Bibi Aug 03, 2013

    Hi,

    I bought return ticket, for my mother Jannat Bibi, from ELLAHI Travels in Khanewal on 26 april, 2013 and paid 114000 PKR. My mother is on visit visa here in Oslo, Norway. She has to reurn to Lahore, Pakistan on 7th august, 2013. But ELLAHI TRAVELS have already illegally refunded return ticket without informing us.
    (I am sending ticket details as attachment)

    So please help me in this concern,

    Thanks,

    Abdul Hamid (son of Jannat Bibi)
    Reference Code: AKEAOR
    My mobile: 0047-[protected]

    0 Votes
  • Ta
    Tasfia Sep 22, 2013

    I’m writing to report an incident that occurred during a Flight PK792 of PIA on 16th March 2013 from Islamabad to Birmingham international Airport. We have always been a loyal patron of PIA International Airline, but this recent incident, which involved a death of my father has spurred me to file a formal complaint and obtain information on what exactly happened and how it happened as he was travelling on his own for my grievances. As I think it was PIA's staff faults.

    I have contacted PIA on severel occasions but they don't bother replying. Anybody know any appropriate agencies I can contact regarding this.

    1 Votes
  • Dr
    Dr. Tariq Nazir Oct 24, 2013

    My fist journe on PIA was in 1958 from Lahore to Dacca. The behaviour of staff was excelent . The creaw was wonderfull their servicess was taken by manny air lines of Asian countriese like Singapur, Srilanka, UAE and Gulf . To day the PIA staff is one which has the worst behaviour. The food quality is very low but still have the supermassy on all most all the private domestic airlines because it gentrate lot of revinue in the form of Taxes. The ground staff has worst behaviour with the passangers. The AIr cwew operating on international routs has worst out look . The reservation staff has worst working style they have aticket issueance speed of one ticket per hour . They enjoy the passangers standing in que, and offeten ask them to go home or chose some other Air line . As PIA is for GREAT people it is not for ordenary passangers.

    0 Votes
  • Wa
    Waleed Ahmed hashhmi Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hey
    My account Is
    Waleed.[protected]@yahoo.com
    This email ID was sign in my mobile s6edge plus.
    But my Mobile phone was lost
    I am Really worried about my ID.
    But this time I open this ID on my laptop but not sign in

    0 Votes
  • Ra
    RAsif Aug 28, 2018

    Pia pk203 12thfeb 2018 time of flight 10am lahore to dubai. My luggage bag was broken $200 there was an expensive gucci perfume $100 that broke in it. Damaging my makeup n clothes in it. Plz advice on seeking compensation in this regard. I am a usa passport holder i need to talk to someone incharge. Much regards

    Comments
    Comments

    0 Votes
  • Fi
    FIA420 Aug 29, 2018

    Last time when I flew with PIA to Pakistan, I saw some people speaking HINDI in PIA squad in Toronto. I am wondering if they are hired from India or taught them Hindi to speak with Pakistani people. In both cases it is very stupid. Why does PIA need to hire Indian People?

    0 Votes
  • Qa
    Qazi wahid Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I was not happy with the airline as they changed my seats without my knowledge and they don't care about there customers as I am disabled and can't walk properly and they didn't care.

    Comments
    Comments
    Comments

    0 Votes
  • Na
    Nazakat Zaidi Dec 10, 2018

    My Name is NAZAKAT ZAIDI & my wife traveled from Toronto to Lahore Pakistan Flight # PK303 on October 19/2018 a long 14 hour flight, plain is dirty not cleaned properly, food served in poorly condition with careless manners, TV not working in 14 hour long journey no news papers or magazines supplied, Blankets were unwashed stinky ( same conditions on returned December 9th/2018 flight from Karachi to Toronto flight # PK783 shame ?

    0 Votes
  • Kh
    Khan 9 Jul 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Reading your website And speaking to somebody in pia office in Pakistan I was told for me to book 2 extra legroom seats I will have to pay an extra 60 pounds Return But when I went to counter at Heathrow airport I have to pay a 102 pounds And i Couldn't pay on credit-card have to be Cash-only 8 August from HeathrowTo pakistan

    0 Votes
  • Be
    best videos Sep 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Toady 18 sep 2019 my flight pk236 was from Lahore to Abu Dhabi . I want to complaint about your food. There was no expire date on your main course and smells like spoiled food almost half of the flight left that biryani after tasting little

    0 Votes
  • Ro
    RoRo123 Oct 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    A pathetic experience with this flight on the airport. No responsibility for wheelchair passengers. They made her walk while on her boarding pass it says wheelchair person. Ridiculous people and service. PIA need to get there service better or else it will be rated worst service.

    0 Votes
  • Sh
    Sheraz Awan Nov 18, 2019

    Sir I am form sialkot your PIA head offfie sialkot Manger Misbehave with me &no chang my ticket dates its my contact number [protected]

    0 Votes
  • Mu
    Muhammad zeeshan 786 Jan 12, 2020
    This comment was posted by
    a verified customer
    Verified customer

    It is the administration's fault or the negligence of our luggage from Pakistan and not beyond comprehension…
    PK 755
    From Lahore to riyadh
    (January.03.2020)

    0 Votes
  • Za
    Zahid Pervez Feb 29, 2020
    This comment was posted by
    a verified customer
    Verified customer

    My flight no PK 605
    Islamabad to Gilgit
    My baggage are not delivered me at Gilgit Air Port
    PIA staff not helping us
    Why my baggage are lift at Islamabad air port

    Comments

    0 Votes
  • Gh
    Ghazanfar Hussain Mar 01, 2020
    This comment was posted by
    a verified customer
    Verified customer

    On 21 feb 2020 i travelled from karachi to Gwadar but my laggauge was not brought in the flight. gwadar staf responce was too slow and manager found missing from duty.
    Appropose following be intimated
    What action wilk be taken against staff at Gwadar
    When will laggauge arrive at gwadar
    3. Will i be compensated due to loss i have to bear

    Comments

    0 Votes
  • Li
    Liaquat Hussain Apr 19, 2020
    This comment was posted by
    a verified customer
    Verified customer

    My name is Liaquat Hussain. I called from land line no 021 [protected] at around 11.33 pm to inquire about my Brother flight status travelling from Karachi to Dubai on 16th April flight by PK 207. The person on the other side misbehaved and disconnect the line.

    0 Votes

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