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CB Airlines and Air Travel Pakistan International Airlines [PIA] very inconvenient selfish and unprofessional behavior
Pakistan International Airlines [PIA]

Pakistan International Airlines [PIA] review: very inconvenient selfish and unprofessional behavior 24

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Author of the review
12:00 am EST
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

i have realised on with the only 3 trips i have made to pakistan, that items have always been taken out not the bag as a whole, this is very inconvenient selfish and unprofessional behaviour i also find the airport staff quite ignorant i think there manners should be of more business type as a whole and that this behaviour of baggage and/items being lost is very unacceptable i was very appalled to hear about this i am of pakistani origin but a british citizen and will always proudly be, i have lived in the uk all my life, and have never heard of so much crap, this is terrible just really terrible i feel sorry for foriegners who stop by i think pakistan should be very ashamed of themselves, do the staff not get fed? obv not!, and what about political side of things so much is going into daily military life but what about the general public and what benefits the country itself needs to have, everything starts from basics and should start with a set of rules, they really need to start prosecuting their staff as a result of any of this sort taking place.

24 comments
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Jannat Bibi
NO
Aug 03, 2013 4:48 pm EDT

Hi,

I bought return ticket, for my mother Jannat Bibi, from ELLAHI Travels in Khanewal on 26 april, 2013 and paid 114000 PKR. My mother is on visit visa here in Oslo, Norway. She has to reurn to Lahore, Pakistan on 7th august, 2013. But ELLAHI TRAVELS have already illegally refunded return ticket without informing us.
(I am sending ticket details as attachment)

So please help me in this concern,

Thanks,

Abdul Hamid (son of Jannat Bibi)
Reference Code: AKEAOR
My mobile: 0047-[protected]

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Tasfia
Birmingham, GB
Sep 22, 2013 2:09 pm EDT

I’m writing to report an incident that occurred during a Flight PK792 of PIA on 16th March 2013 from Islamabad to Birmingham international Airport. We have always been a loyal patron of PIA International Airline, but this recent incident, which involved a death of my father has spurred me to file a formal complaint and obtain information on what exactly happened and how it happened as he was travelling on his own for my grievances. As I think it was PIA's staff faults.

I have contacted PIA on severel occasions but they don't bother replying. Anybody know any appropriate agencies I can contact regarding this.

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Dr. Tariq Nazir
PK
Oct 24, 2013 10:24 am EDT

My fist journe on PIA was in 1958 from Lahore to Dacca. The behaviour of staff was excelent . The creaw was wonderfull their servicess was taken by manny air lines of Asian countriese like Singapur, Srilanka, UAE and Gulf . To day the PIA staff is one which has the worst behaviour. The food quality is very low but still have the supermassy on all most all the private domestic airlines because it gentrate lot of revinue in the form of Taxes. The ground staff has worst behaviour with the passangers. The AIr cwew operating on international routs has worst out look . The reservation staff has worst working style they have aticket issueance speed of one ticket per hour . They enjoy the passangers standing in que, and offeten ask them to go home or chose some other Air line . As PIA is for GREAT people it is not for ordenary passangers.

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Waleed Ahmed hashhmi
PK
Aug 20, 2018 12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hey
My account Is
Waleed.ahmed97@yahoo.com
This email ID was sign in my mobile s6edge plus.
But my Mobile phone was lost
I am Really worried about my ID.
But this time I open this ID on my laptop but not sign in

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RAsif
PK
Aug 28, 2018 6:08 pm EDT

Pia pk203 12thfeb 2018 time of flight 10am lahore to dubai. My luggage bag was broken $200 there was an expensive gucci perfume $100 that broke in it. Damaging my makeup n clothes in it. Plz advice on seeking compensation in this regard. I am a usa passport holder i need to talk to someone incharge. Much regards

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FIA420
CA
Aug 29, 2018 5:27 am EDT

Last time when I flew with PIA to Pakistan, I saw some people speaking HINDI in PIA squad in Toronto. I am wondering if they are hired from India or taught them Hindi to speak with Pakistani people. In both cases it is very stupid. Why does PIA need to hire Indian People?

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Qazi wahid
GB
Oct 14, 2018 11:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have made a complaint regarding my seats being moved by the airline without my knowledge and as I am a disabled person the airline did not care as they didn't look after me so I was not happy with out

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Qazi wahid
GB
Oct 21, 2018 12:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was not happy with the airline as they changed my seats without my knowledge and they don't care about there customers as I am disabled and can't walk properly and they didn't care.

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Nazakat Zaidi
CA
Dec 10, 2018 9:08 pm EST

My Name is NAZAKAT ZAIDI & my wife traveled from Toronto to Lahore Pakistan Flight # PK303 on October 19/2018 a long 14 hour flight, plain is dirty not cleaned properly, food served in poorly condition with careless manners, TV not working in 14 hour long journey no news papers or magazines supplied, Blankets were unwashed stinky ( same conditions on returned December 9th/2018 flight from Karachi to Toronto flight # PK783 shame ?

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Khan 9
US
Jul 22, 2019 12:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reading your website And speaking to somebody in pia office in Pakistan I was told for me to book 2 extra legroom seats I will have to pay an extra 60 pounds Return But when I went to counter at Heathrow airport I have to pay a 102 pounds And i Couldn't pay on credit-card have to be Cash-only 8 August from HeathrowTo pakistan

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best videos
US
Sep 24, 2019 2:38 pm EDT

Toady 18 sep 2019 my flight pk236 was from Lahore to Abu Dhabi . I want to complaint about your food. There was no expire date on your main course and smells like spoiled food almost half of the flight left that biryani after tasting little

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RoRo123
US
Oct 08, 2019 5:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

A pathetic experience with this flight on the airport. No responsibility for wheelchair passengers. They made her walk while on her boarding pass it says wheelchair person. Ridiculous people and service. PIA need to get there service better or else it will be rated worst service.

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Sheraz Awan
PK
Nov 18, 2019 8:46 am EST

Sir I am form sialkot your PIA head offfie sialkot Manger Misbehave with me &no chang my ticket dates its my contact number [protected]

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Muhammad zeeshan 786
PK
Jan 12, 2020 5:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

It is the administration's fault or the negligence of our luggage from Pakistan and not beyond comprehension…
PK 755
From Lahore to riyadh
(January.03.2020)

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Zahid Pervez
US
Feb 29, 2020 6:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My flight no PK 605
Islamabad to Gilgit
My baggage are not delivered me at Gilgit Air Port
PIA staff not helping us
Why my baggage are lift at Islamabad air port

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Ghazanfar Hussain
US
Mar 01, 2020 3:39 am EST

On 21 feb 2020 i travelled from karachi to Gwadar but my laggauge was not brought in the flight. gwadar staf responce was too slow and manager found missing from duty.
Appropose following be intimated
What action wilk be taken against staff at Gwadar
When will laggauge arrive at gwadar
3. Will i be compensated due to loss i have to bear

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Liaquat Hussain
US
Apr 19, 2020 4:25 pm EDT

My name is Liaquat Hussain. I called from land line no 021 [protected] at around 11.33 pm to inquire about my Brother flight status travelling from Karachi to Dubai on 16th April flight by PK 207. The person on the other side misbehaved and disconnect the line.

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Attiya naveed siddiqui
Mississauga, CA
Dec 22, 2022 6:37 am EST

Hi,

My name is attiya naveed siddiqui ju came back to Canada from Pakistan, I bought two extra bags withe they changed 120000 rupees from me ,the told me my baggage are more but we did weigh at home already @ home so just check it for me I will send info after your response

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Malik Farooq
Gujranwala, PK
Jan 04, 2023 11:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I traveled from Jedda to Lahore 28/12

2022 I arrived 4.30 29/12/22

But my luggage one bag/carton is missed I have not received my flight no is pk 742 from Jedda to Lahore

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Arshad Khannnn
US
Mar 05, 2023 6:45 am EST

i still got the issue with my ear after flying in pk 705 and im sure all the passengers on board feel the same. i never ever got any sort of issue in other flights. the worse experience and will never fly in PIA again.

flight pk 705

time 13:00

Date 26/02/2023

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Very dangoures
Islamabad, PK
Sep 23, 2023 10:50 am EDT

My family today going on 4 pm from Islamabad to riyadh date 15 sep 2023 I closed my beg and coting on beg by plastic my family enter in airport some one open my family beg and clean everything in beg I don't know who but I say that thief in your PIA service available and you know who

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uziumi@8384gmail.com qazi
US
Oct 22, 2023 3:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I chose last time pia hope in future I try to avoid travel with pia zero rating from my side very bad service

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Muhammad Aamir Zaman
Islamabad, PK
Nov 04, 2023 9:20 am EDT

I have booked my flight on 21 Oct 23 but it got canceled and now pia is not paying back the money and answering that they have lack of funds that's why they cant pay back the money now.so disappointed with this behaviour of Pakistan national flight.

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Melissa Ann Peterson
US
Mar 12, 2024 3:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Too many unresolved complaints running at a 91% needs examination and resolve

  1. Pakistan International Airlines [PIA] Contacts

  2. Pakistan International Airlines [PIA] phone numbers
    +1 (844) 682-5260
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    United Kingdom
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    71%
    Confidence score
    Malaysia
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    14%
    Confidence score
    UAE
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    38%
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    Customer Service
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    33%
    Confidence score
    Head Office
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    +92 219 904 3246
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    60%
    Confidence score
    Shares
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    50%
    Confidence score
    France
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    100%
    Confidence score
    Germany
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    33%
    Confidence score
    Italy
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    50%
    Confidence score
    Netherlands
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    100%
    Confidence score
    Norway
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    +34 900 373 179
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    100%
    Confidence score
    Spain
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    +86 400 842 9107
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    100%
    Confidence score
    China
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    33%
    Confidence score
    Saudi Arabia
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    100%
    Confidence score
    Singapore
    More phone numbers
  3. Pakistan International Airlines [PIA] emails
  4. Pakistan International Airlines [PIA] address
    Motor Transport Building, PIA Head Office, Karachi, 72500, Pakistan
  5. Pakistan International Airlines [PIA] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2024

Most discussed Pakistan International Airlines [PIA] complaints

very inconvenient selfish and unprofessional behavior
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