Pakistan International Airlines [PIA]
Pakistan - 72500
PIA, i had a very bad and nastic experience of you last night... Deeply disappointed by your service and attitude towards problem resolution. I really dont feel this is an National airline for Pakistan. My PNR No:AGVPYR Flight No: PK 307. (Lahore to Karachi). I came for lums training for four days in group. I was standing at the counter, your counter person took girl infront of me for late boarding but refused to take me and closed the counter. Is this wat u call service and u take care of your female passengers in this manner. You accomodate her but not me. And there was a seat vacant in the flight. And the flight was already late. If i was from a political background u would have considered my request. Ashamed of you and ur services. Please shut ur operations if you can not handle ur customers.
I booked a ticket online with reservation code SXNTRS . I went to PIA office on Al Makhtoom road and asked for the ticket. The counter clerk told me that the ticket purchase time has expired. I had no choice but to ask him to make a new ticket. On the same reservation code, he issued the same ticket but overcharged me. can someone take an action on them
My name is Muhammad Altaf Awan and I am Frequent Flyer of PIA. MY FF # [protected].
I have travelled from Dubai to Karachi via PK208 dated 23-Dec-2014. The next connection was 24-Dec-2014 @ 7.00pm from Karachi to Rahim Yar khan via PK582 which was cancelled after boarding and long argument with PIA staff (Movie is recorded for proof). The flight was cancelled with no next booking, after this behaviour from PIA no other way, I decided to travel by Road and I pay to taxi (Airport white cab taxi) 19, 000 for Rahim yar khan.which took around 12 hours and I was too much exhausted due to long journey by road The ASAP early arrival was very important for me. NO proper compensation or alternate provided by PIA Air line. only PKR, 2500 was given to me for this sector.
While returning from Pakistan (Rahim yar khan air port to Abu Dhabi Airport) flight was cancelled with no by air alternate.
I again came from Rahim yar khan to Karachi (650KM) by road which took around 12 hours and I was too much exhausted due to long journey by road.
The next flight PK 237 from Karachi to Abu Dhabi was also delay by 2.15 hours but no proper information.
Kindly compensate me financially, compensation of mentally disturbance and time cost against the wastage of my time.
Pakistan International Airline flight number PK-368 KHI-#ISB on 03 Oct 2014 was closed and I was not allowed to board on plane I was at the airport 40 min earlier of depart. On asking to the FAT front desk lady I was told that flight is all full where as I was holding my boarding pass. When investigated some bloody MNA was given our seats.. on my complaint no action was taken and i had to pay extra 14, 000 PKR for flight at04:00 same day... PIA always sell their sole... long live Pakistan ... All PIA employees GoToHell
Dear Sir/Madam. All of my family settled here in the UK and my parents travelled from Islamabad to Heathrow via flight PK785 on 29-03-14 which landed 13:45 at Heathrow Terminal 3. My old mother is heart patient and also needs wheel chair because she is unable to walk, but she couldn't come out till 17:00 hrs due to non availability of enough wheel chairs and no body helped them to get out from there. she was stressed and had high blood pressure after having stressful wait after long flight. This is really a shame for such a International Airline's service who can't provide wheel chairs to their customers and leave them unattended for many hours, So I would say 'Great people travel with Great Airline but with third class service'. In this case obviously next time we'll think about more than once about Airline before we book our tickets.
it is therefore requested to the authorities, please take action against the responsible people and try to provide nice service to every one to make this Airline the best at all.
Thanks & regards,
Dear customer service First of all I am glad to see that PIA has finally made their website to purchase the...
. Managing Director PIA ( Head Office Karachi)
From : Amir Hanif
Subject : Staff misconduct at boarding
On 23rd December I was traveling from Lahore to Dammam along with my family and our flight ( PK 247 ) was on time 8.55 pm . I came on counter and put forward my luggage against my 6 tickets and get tagged and then proceed for final exit and check in to lounge. After exit stamped on our passports during final checking of hand carry, staff put objection on my tense cricket bolls and they said these bolls cannot go inside, I said fine no problem I agreed to remove these bolls from my bag but they said you just go back and submit you luggage to the counter and get tagged, I proceed to the counter again and requested that, since security staff is not allowing me to get these bolls in to the Air Craft please submit my bag and give me tag, the guy sitting on the chair said I have no problem to have your luggage but you need to ask from our officer Mr Younas sab, I proceed to Mr Younas and requested him, kindly submit my bag, but Mr . Younas was not in a good mood he not only refused he start misbehaving that why you request to re submit the Bag, I said since security is objecting so I came to you for having my luggage in, he said you just throw your bag here but I will not collect your luggage! After his refusing I went to the security staff and said please take out my bolls and let me go. I just said this and found every 2nd person having shaper bag in his hand and wana take my bolls, any how I have given my bolls to them and again go through the security check of my bag. And this time they again object on plastic kit they say this too can not go so re submit your bag or give us this kit, and I again go to the boarding officer Mr . younas I said they have already taken my bolls and now after my plastic kit please help me and collect my bag but this time Mr younas behave was again too bad, and said I will never collect your bag and then he start using a very nasty language which is not good to share here, Any how I dropped my bag on Air Port surface and proceeded to the Lounge! we don’t know that people who are working here in overseas why are facing these types of problems on our Air ports we always fly to Pakistan with beautiful dreams and come back with the wound given by Mr Younas types factors, If Mr Younas can not work or they don’t know how to talk with passengers or they just don’t want do their work .. why they have been appointed on such critical positions where they have to deal with lots of passengers, I have my right to book the luggage but Mr Younas refused. I have my right to deal in well manners but Mr younis used a very rough language to me, so where should I go ? Should we never come to Pakistan to save from Mr younas ? Is this our sin that we are working abroad for our families and sending revenue to Pakistan ? and at the end what we get a nasty language from Mr Younas and our own purchased things we can not book against our bought PIA tickets . if you really consider my request a value please fix Mr younas type of factors from all our Air Ports for more comforts to overseas.
Thanks & Best Regards.
Amir Hanif / M. Mukhtar Rauf –OPF-R-563/87
Po box NO 1980
DAMMAM 31441 SAUDI ARABIA.
PIA employees were given 20 units eqv of 20, 000 shares.according to their length of service, with an understanding that it will be encashed as soon employees get retired from corporation services. One thousand employees has been retired so far and non of them has received cash as per market rate. This PPP govt awarded these shares to PIA employee and other companies employees. It was more an advertisement of BB than a share. What kind of SECP you are looking after.Dont you think its a total FRAUD..Do something before we write to Chief Justice for somo moto action against SECP and PIA management.
the manager Pakistan International Airlines,
With due respect, it z stated that PIA is a ###.i was coming back from hajj and my flyt was connected there was stay in KARACHI. i was waiting for my boarding but they didn't they closed the flyt in front of my Eyes before time u can check cameras when i entered into the lounch.all this was done by Mr.Arz bhutto .i paid extra 2100 saudi rial from JADDAH 4 my comfort and PIA did this to me and my family.i want tht PIA should take n action about Mr. Arz bhutto.you people know he is SOB...my fly no was 554 at 3:30 pm from Karachi to Multan .i hope you people will take a strict action about this employ please terminate this person.
Your's sincerely Dr.Ayesha Irfan Qazi.
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