How is Pakistan International Airlines [PIA]’s rated by passengers?
Pakistan International Airlines [PIA]’s earns a 1.2-star rating from 0 reviews and 141 complaints, showing that the majority of passengers are dissatisfied with their flights.
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very inconvenient selfish and unprofessional behavior
i have realised on with the only 3 trips i have made to pakistan, that items have always been taken out not the bag as a whole, this is very inconvenient selfish and unprofessional behaviour i also find the airport staff quite ignorant i think there manners should be of more business type as a whole and that this behaviour of baggage and/items being lost is very unacceptable i was very appalled to hear about this i am of pakistani origin but a british citizen and will always proudly be, i have lived in the uk all my life, and have never heard of so much crap, this is terrible just really terrible i feel sorry for foriegners who stop by i think pakistan should be very ashamed of themselves, do the staff not get fed? obv not!, and what about political side of things so much is going into daily military life but what about the general public and what benefits the country itself needs to have, everything starts from basics and should start with a set of rules, they really need to start prosecuting their staff as a result of any of this sort taking place.
Overview of Pakistan International Airlines [PIA] complaint handling
Pakistan International Airlines [PIA] reviews first appeared on Complaints Board on Nov 24, 2007.
The latest review Baggage handling was posted on Oct 16, 2024.
The latest complaint fraud of pia - pk-391 flight - 11.11.2018- departure from islamabad was resolved on Nov 13, 2018. Pakistan International Airlines [PIA] has an average consumer rating of 1 stars from 141 reviews.
Pakistan International Airlines [PIA] has resolved 6 complaints.
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Pakistan International Airlines [PIA] Contacts
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Pakistan International Airlines [PIA] emailskhidwpk@piac.aero100%Confidence score: 100%Support
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Pakistan International Airlines [PIA] addressMotor Transport Building, PIA Head Office, Karachi, 72500, Pakistan
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Pakistan International Airlines [PIA] social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Pakistan International Airlines [PIA] contacts
Pakistan International Airlines [PIA] Category
Pakistan International Airlines [PIA] is ranked 83 among 221 companies in the
Airlines and Air Travel category
![Pakistan International Airlines [PIA]](/images/business/48-48/119516/pakistan-international-airlines-pia.jpg){kind=small}
Recent comments about Pakistan International Airlines [PIA] company
Reservations and ticketing, sifarish and unreliability2
PIA have been a disaster in the past few years, can you explain more...
1
Dear Customer,
Pls refer to applicable conditions regarding exce...
1
Recently travelled to pakistan with family for brothers wedding. P i...
2
Mrs. Saraya Hussain,
The visitor of this private web site introduced...
1
Submitter amir musa — MULTAN, Punjab, Pakistan (as it is declared...
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Too many unresolved complaints running at a 91% needs examination and resolve
I have booked my flight on 21 Oct 23 but it got canceled and now pia is not paying back the money and answering that they have lack of funds that's why they cant pay back the money now.so disappointed with this behaviour of Pakistan national flight.
I chose last time pia hope in future I try to avoid travel with pia zero rating from my side very bad service
My family today going on 4 pm from Islamabad to riyadh date 15 sep 2023 I closed my beg and coting on beg by plastic my family enter in airport some one open my family beg and clean everything in beg I don't know who but I say that thief in your PIA service available and you know who
i still got the issue with my ear after flying in pk 705 and im sure all the passengers on board feel the same. i never ever got any sort of issue in other flights. the worse experience and will never fly in PIA again.
flight pk 705
time 13:00
Date 26/02/2023
I traveled from Jedda to Lahore 28/12
2022 I arrived 4.30 29/12/22
But my luggage one bag/carton is missed I have not received my flight no is pk 742 from Jedda to Lahore
Hi,
My name is attiya naveed siddiqui ju came back to Canada from Pakistan, I bought two extra bags withe they changed 120000 rupees from me ,the told me my baggage are more but we did weigh at home already @ home so just check it for me I will send info after your response
My name is Liaquat Hussain. I called from land line no 021 [protected] at around 11.33 pm to inquire about my Brother flight status travelling from Karachi to Dubai on 16th April flight by PK 207. The person on the other side misbehaved and disconnect the line.
My flight no PK 605
Islamabad to Gilgit
My baggage are not delivered me at Gilgit Air Port
PIA staff not helping us
Why my baggage are lift at Islamabad air port
On 21 feb 2020 i travelled from karachi to Gwadar but my laggauge was not brought in the flight. gwadar staf responce was too slow and manager found missing from duty.
Appropose following be intimated
What action wilk be taken against staff at Gwadar
When will laggauge arrive at gwadar
3. Will i be compensated due to loss i have to bear