Menu
Write a review
File a complaint
Pakistan International Airlines [PIA] Profile

Pakistan International Airlines [PIA]

www.piac.com.pk

Learn how the rating is calculated

1.2

Overall reputation rating based on reviews and complaints

Pakistan International Airlines [PIA] earns a 1.2-star rating from 4 reviews and 142 complaints, indicating that most passengers are dissatisfied with their flights.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Pakistan International Airlines [PIA] Complaints Page 8 of 8

ComplaintsBoard
L
12:00 am UTC

Pakistan International Airlines [PIA] very inconvenient selfish and unprofessional behavior

i have realised on with the only 3 trips i have made to pakistan, that items have always been taken out not the bag as a whole, this is very inconvenient selfish and unprofessional behaviour i also find the airport staff quite ignorant i think there manners should be of more business type as a whole and that this behaviour of baggage and/items being lost is very unacceptable i was very appalled to hear about this i am of pakistani origin but a british citizen and will always proudly be, i have lived in the uk all my life, and have never heard of so much crap, this is terrible just really terrible i feel sorry for foriegners who stop by i think pakistan should be very ashamed of themselves, do the staff not get fed? obv not!, and what about political side of things so much is going into daily military life but what about the general public and what benefits the country itself needs to have, everything starts from basics and should start with a set of rules, they really need to start prosecuting their staff as a result of any of this sort taking place.

Read full complaint and 24 comments
Hide full review
24 comments
Add a comment
M
M
Melissa Ann Peterson
Saint Paul, US
Send a message
Mar 12, 2024 3:19 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Too many unresolved complaints running at a 91% needs examination and resolve

M
M
Muhammad Aamir Zaman
PK
Send a message
Nov 04, 2023 9:20 am UTC

I have booked my flight on 21 Oct 23 but it got canceled and now pia is not paying back the money and answering that they have lack of funds that's why they cant pay back the money now.so disappointed with this behaviour of Pakistan national flight.

View 0 more photos
U
U
uziumi@8384gmail.com qazi
Dubai, AE
Send a message
Oct 22, 2023 3:20 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I chose last time pia hope in future I try to avoid travel with pia zero rating from my side very bad service

V
V
Very dangoures
PK
Send a message
Sep 23, 2023 10:50 am UTC

My family today going on 4 pm from Islamabad to riyadh date 15 sep 2023 I closed my beg and coting on beg by plastic my family enter in airport some one open my family beg and clean everything in beg I don't know who but I say that thief in your PIA service available and you know who

A
A
Arshad Khannnn
TR
Send a message
Mar 05, 2023 6:45 am UTC

i still got the issue with my ear after flying in pk 705 and im sure all the passengers on board feel the same. i never ever got any sort of issue in other flights. the worse experience and will never fly in PIA again.

flight pk 705

time 13:00

Date 26/02/2023

M
M
Malik Farooq
Lahore, PK
Send a message
Jan 04, 2023 11:48 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I traveled from Jedda to Lahore 28/12

2022 I arrived 4.30 29/12/22

But my luggage one bag/carton is missed I have not received my flight no is pk 742 from Jedda to Lahore

View 0 more photos
A
A
Attiya naveed siddiqui
Toronto, CA
Send a message
Dec 22, 2022 6:37 am UTC

Hi,

My name is attiya naveed siddiqui ju came back to Canada from Pakistan, I bought two extra bags withe they changed 120000 rupees from me ,the told me my baggage are more but we did weigh at home already @ home so just check it for me I will send info after your response

View 0 more photos
L
L
Liaquat Hussain
Hyderabad, PK
Send a message
Apr 19, 2020 4:25 pm UTC

My name is Liaquat Hussain. I called from land line no 021 [protected] at around 11.33 pm to inquire about my Brother flight status travelling from Karachi to Dubai on 16th April flight by PK 207. The person on the other side misbehaved and disconnect the line.

Z
Z
Zahid Pervez
PK
Send a message
Feb 29, 2020 6:15 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

My flight no PK 605
Islamabad to Gilgit
My baggage are not delivered me at Gilgit Air Port
PIA staff not helping us
Why my baggage are lift at Islamabad air port

View 0 more photos
G
G
Ghazanfar Hussain
Karachi, PK
Send a message
Mar 01, 2020 3:39 am UTC

On 21 feb 2020 i travelled from karachi to Gwadar but my laggauge was not brought in the flight. gwadar staf responce was too slow and manager found missing from duty.
Appropose following be intimated
What action wilk be taken against staff at Gwadar
When will laggauge arrive at gwadar
3. Will i be compensated due to loss i have to bear

View 0 more photos
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service