Yesterday, we ordered rib-eye and children's joey steak. The rib-eye was thin and not good. The children's joey steak, smelled bad and was full of fat. My son could not eat it. We wanted to let the manager know, not because we wanted a discount on the bill, but if my son would have finished the steak, I fear he may have gotten sick. When the manager arrived at the table, her approach was "I heard there's a problem". We specifically told her we were only looking to give them feedback and make sure nobody else had the same experience or possible get sick, she said she would go smell the steak... really, not at all concerned about what were saying. This was reckless and careless on Outback's behalf.
Desired outcome: Our desired outcome is that they actually care about what they are serving in the kitchen and the manager.