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CB Internet Providers Optimum Mobile phone service, particularly non-service. Please read the information requested.
Optimum

Optimum Mobile phone service, particularly non-service. Please read the information requested.

D
Author of the review
7:29 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

6 months ago I was solicited by Optimum Mobile to change one both of my phone service to them. Well, I did only one of my phones and my wife did not agree to Optimum's mobile service. My phone was never actually on Optimum mobile service, although I was charged and paid 6 months service. Optimum even had the audacity to assign a phone number to me in order for me to continue to pay for their service.

I called Consumer Cellular who is my mobile phone provider and they relinquished I was on their service for the past 6 months. Now, why was I paying Optimum for service I never received? I called Optimum to ask why was I charged for the service I never had.

I am seeking a fair refund for paying for a false service, and providing me a fake phone number in order for me to continue paying for non-service. My phone number is [protected]. The fake number assigned to me is [protected].

Please respond to me via phone, email:[protected]@att.net, or messenger.

Thank you for your assistance.

Claimed loss: 6 months refund for mobile non-service and any additional payment to Optimum without my approval.

Desired outcome: 6 months refund for mobile non-service and any additional payment to Optimum without my approval.These payment should total $ 325.00

Confidential Information Hidden: This section contains confidential information visible to verified Optimum representatives only. If you are affiliated with Optimum, please claim your business to access these details.

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