CB Internet Providers Optimum Installation

Optimum review: Installation

Robert DiZinno of Hartford, US

Apr 09, 2025 9:43 pm EDT

Verified customer

Featured review

Was talked into new fiber wiring for optimum tv and internet was with a tech for 3 hours while he changed it out was told at the end of it we have a problem it will be fixed by our computer dept in a few hours then you can start using your service, well 8 hours later no service then I’m told it’s on the pole outside and we need 72 hours to fix it now I have to miss work to wait for a tech to fix it I want my pay I’ll miss that day reimbursed since if the tech was competent he would have checked the pole before he left

Claimed loss: 275.00

Desired outcome: Monetary compensation

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+1 (866) 200-7273

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Customer Service

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New Jersey, CS

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New Jersey, Sales

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Connecticut, CS

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Connecticut, Sales

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NY: Bronx / Brooklyn / Westchester, CS

+1 (718) 975-1140

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NY: Bronx / Brooklyn / Westchester, Sales

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contact@optimum.com

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6 Corporate Center Drive, Melville, New York, 11747, United States

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