Olive Garden
reviews and complaints

Discovered you AGAIN took the Braised Beef Tortelloni off your menu. That is our favorite and what we order Every visit. I rarely eat meat but Love the braised beef! Nothing else on your menu was as exceptional for us. We tried other items but Always went back to the Braised Beef Tortelloni. We stopped going to Olive Garden when you 1st took the Braised Beef Tortelloni off the menu and started going back when it returned. One manager told us she had a lot of people complain when it was removed and was one of the top sellers! SO, that being said, why take away a top seller? You keep plain old spaghetti and lasagna forever that are nothing different than at home so it's a huge disappointment that we will AGAIN Not be visiting Olive Garden.

Hello my name is Sheila Robinson, My husband Gary and I went to the olive garden in Dearborn Michigan on ford road 03/27/2019. we visit olive garden at least once a month and most of the time we go to the Middlebelt Livonia area, but we had shopping to do so we ended up at the Dearborn location, it was terrible from the time we walked in they made us wait for a seat when there were clearly no one there, then we were seated my husband had to send his silverware back 3 times because it was nasty with food then we ordered unlimited soup and salad our soup was not hot at all the salad only looked as if they only had lettuce in there, it was loud people were playing music from the other tables, the waitress came back only brought us 1 breadstick at a Time my whole experience makes me not wanna come back to olive garden which used to be one of my favorite places then to top it off they charged us for something we didn't even asked for and had to have them take it off the bill, made my day off a total waste. I think I need to be compensated for my bad experience

I went to the Olive garden in Downey next to the stonewood mall.
We quickly sat at the bar. It was not busy at all and the bartender took so long to even acknowledge us.
We finally ordered 2 chicken Alfred's and the pasta was warm however the chicken was cold .
Im lost for words . Im asking for my full refund, credit or whatever you can .
feel free to email me at
[protected]@gmail.com

I love olive garden however this day was horrible .

thank you so much .

Elaine cortes

We dined here last night in Prescott AZ and before we left payed for a slice of cheesecake Togo home with us. We got home and when we went to eat it it was awful like it was past it's expire date. We tossed it out. The time before that we had a issue with another Togo order of a different cake it was cut like so small and all falling apart in our box when we got home. We really are very disappointed in the quality of the deserts lately . And pay like 7.00 a slice. My email is [protected]@gmail.com, my name is Gidget Trainor

Today, 2/8/2019, my husband and I, my daughter and grandson and a good friend of ours that was visiting from out of town, went to this Olive Garden for lunch (around 1:20 when we were seated). Three of us ordered the All You Can Eat - Soup, Salad & Breadsticks and one ordered the Alfredo Pasta and All You Can Eat Soup & Breadsticks and a Ice Cream Sundae for my grandson. Well, our waiter took a Long Time to ever come to our table. When he did, he took our order and said "I will be Right Back with your Salad, Drinks, & Breadsticks...15-20 mins later, he showed up and I said...jokingly with a smile, "We thought you forgot us" and he just chuckled. No apologies, nothing. We had specifically ask for No lemon in our drinks, but there was one inside anyway. Didn't want to ask for a new one because it took so long to get the first. First downfall. Well, since my friend didn't order salad, she was left with nothing to eat but breadsticks while we started on our salads...another 10-15 mins passed and he came back with her pasta. I asked about our soup that we still hadn't received? His response...Every Time...Oh, yeah, right...you got the...I'll bring that right out...not. Well, this happened Every time we needed something. It took over 30+ minutes for us to get our salad refilled (and with 3 people eating salad, that's one serving each), took 10-15 minutes after the first bowl of salad for us to get our First bowl of soup and forever to get breadsticks refilled. Lets not even discuss getting our drinks refilled! Oh, and the ice cream sundae...well, he totally forgot that. After about 40 mins, when he returned again, we ask, where's the ice cream?...again...Oh, yeah, their making that now. Really? It was supposed to come out when we got our food because that was all he was eating. It was Excuse after Excuse as we wondered when our All You Can Eat meal was coming? After asking 3x's, my daughter and I still never received a 2nd bowl of soup until we were tired of waiting and were ready to leave, so it was wasted. Needless to say, we were all Highly disappointed with the service we recieved there today and the lack of food that we received for what we paid for. Although our waiter was polite, he seemed to either not be trained well in service or he was highly distracted by other things. We were seated in a cove and it looked like that was the only place he was serving and with only one other couple in there with us, we didn't understand the hold up. As we were paying at our table to leave, 2 ladies had been seated next to us. We watched as they were talking to each other about how the waiter still hadn't been to their table to take their order after quite some time. I love Olive Garden food, but if this is the kind of service we can expect, then we will find other places to dine. I am requesting a refund of $28.23 which was the cost of myself, husband and daughters food. My friend paid separately. Thank you for considering my request.

Brand new to Twin Falls Idaho we finally got in without much of a wait. Very disappointed with the lunch menu, we paid $45 for two entrees and one appetizer. We were not offered unlimited salad or breadsticks. We felt hurried and rushed to pay our bill so the table could be free. We will continue to serve the two other Italian Restaurants that are already established here.

On Saturday, February 2nd, around closing time, I was having dinner at Olive Garden when I was very disappointed in how staff was being treated as well as over hearing the customers complianing when they walked away. This one waitress was doing her best to fulfill their needs and they were rude to her every chance they had. This was a group of 6-8. They had ordered meals that could get refills. Every time they needed refills, she put the order in and they would keep getting on her for taking to long. She tried to explain to them that she was waiting for the meals to be cooked and would help them with drinks and such. They even walked outside and when they came back in made it loud and clear that they were being treated badly and that their food was taking to long. I believe that they had their orders filled 2 maybe even 3 times in this time period. I even over heard them telling a manager that their son had Autism and that he deserved his meal for free. Toward the end of the evening, when paying for their bill, the waitress went to go ring everything up to be paid, and at this time I overheard them say how easy it is to make compliants to corperate and get gift cards to have their meals for free, and they are doing it again. I also heard a couple of them say lets get out of here before she gets back. At this time, I got up from my table and went outside, because I was going to get there license plate number if they were ditching the bill. I was able to get the photo, then walked back in and waited for the rest to leave, making sure that all was paid correctly. Against my better judgement I did walk over to their table and get a name that was signed on the bill. Her name was Susan Sharadin, and yes I did report it as well to the manager on duty. I wanted them to know that the waitress was not at fault during this whole situation.

Went last night for a birthday dinner, which we go every year. Waited 45 minutes to be seated so yes they were busy. Food was terrible, it was not hot, lukewarm like it was just sitting back there for someone to order. Salad was not up to par, no croutons first time second did. So on the table was the flyer for 2 for $12.99 order one take one home, so that is what everyone was going to order. When waitress came to take our order she informed us that they didn't have that special right now and it should have been taken off table, do you think she removed it then. No. Just very disappointed in the food. Not a cheap place to eat should be a good out meal.

Ordered the lobster Mac & cheese last night and was very disappointed. We eat frequently at Olive Garden and will continue to do so. Just wanting to let you know that that item was horrible. The sauce was more like soup. From the pictures, it looked as if it would be thicker and not soup consistency. Portion size was fine and rigatoni was fine but flavor and sauce not good. I think it is only a special for a short time so you may need to rethink putting that back on the menu. Salad and soup was great as usual.

Why is it that almost every time I visit the Elizabethtown KY Olive Garden there is a 25 to 30 minute wait when there is a entire section on the right ad you enter the establishment with only 1 to 2 patrions in that section? Ridiculous! This is the primary reason I do t come to Olive Garden more than I do. Perhaps it is poor management or just under staffing? Would be very nice to see less wait time when there are many multiple vacant rooms tables!

I ate there with my company we had a company christmas party last night n service was absolutely horribe took 2 hours to get my food had to take it to go ...busy or not the service should be better than this .i had a party of 30 i mean we spent at least 300 there not including our drinks n thats if 10 a preace i ate the chicken alfredo at laurens road greenville .

Went to Olive Gardnes in Harbison Blvd Lexington SC and after seeing the add on tv for the Lobster and shrimp Mac and cheese My wife and I were looking forward to a Great meal . When it come to the table it looked like they didn't even put in half of a bowl. We both aske about the amount and were told that's how much you get. At 18, 99 a bowl There should have been more than what we got. Apon eating eating what we had there were only 3 shrimp and a few pieces of lobster I think. The pieces were so small not even 14" in diameter . We aske again and they offered more salad and bread. A TOTAL RIP OFF!

We dined in your Olathe Kansas location tonight and we were disappointed in the food overall from the last visit. My wife had the lobster and shrimp Mac and cheese, the shrimp had an odd taste and the sauce was very runny. We didn't ask to speak to a manager because we thought it would be as slow as the service was. To top everything off our kids Mac and cheese came out on scalding hot plates and the Mac and cheese wasn't the same as the last time. I am a manager in a restaurant that is competition and consistent food is very important to our establishment. Maybe it was a one off bad night or maybe there has been turnover with BOH staff or managers but it really wasn't as great of an experience as it was the last time we dined

I went to an olive garden with my family by Tyler mall in riverside ca. Everybody was rude. The waitress had an attitude since we got there she would take a long time to take the order and to bring everything even to bring our drinks. We ordered and then after s while she brought the salad and breads. We started eating. I was eating the salad and when I was going to take a bite I saw a bee on my fork with the salad. I got so discussted by it and the fact that I was about to eat it. I called my waitress she never came so I told someone to call the manager for me. He came and all he said was that probably "it came from the farm" ..what? So you guys dont clean anything when you guys are going to cook with it. So he asked us if we still wanted to stay and we of course said no and he said okay and walked away. So rude not customer service at all they could care less. Never coming back to olive garden and not recommending it either to nobody.

At approximately 445 on 21 December 2018 my wife and mother-in-law attended Olive Garden in Waldorf, MD. My mother-in-law had the Chicken Gnocci soup and whilst eating it she found an inch and a half piece of plastic. When they left the restaurant they complained and the management, though polite, deducted the cost of the soup. I have to say when I was told of the incident I was rather perturbed by the reimbursement. I have had nothing but good experiences in using the Olive Garden in the past but feel the action taken was meager. Since having this experience the mother-in-law has felt ill. I am hoping that this has nothing to do with her experience at the restaurant. I feel strongly and hope this issue will be dealt with and will not happen to some other unfortunate customer in the future.
I am hoping the incident will have been reported to the management and steps taken to avoid further incidents.