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CB Casual Dining Olive Garden Complaints #42-61
Olive Garden

Olive Garden review: Hostess/being seated

O
Author of the review
2:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

My wife and I came to Olive Garden for lunch at Altamonte Springs, Florida location on 2/16/2023 at arountd 12:30pm. There were plenty of tables available as seen in the attached pictures and yet, we were asked, by the hostess, to wait. I don’t understand why customers are asked to wait if there are seats available. Being short of staff doesn't explain why a customer can not be seated. Please explain!

Desired outcome: Please change your company's policy so that when seats are available, have the customer seated and not wait in the waiting area!

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  1. Olive Garden Contacts

  2. Olive Garden phone numbers
    +1 (877) 500-9706
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    +1 (800) 248-4935
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    Gift Cards - USA
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    Gift Cards - Canada
    +1 (844) 645-6925
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    Customer Service
    +1 (800) 331-2729
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    Guest Relations
    +1 (626) 821-0636
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    General Manager
    +1 (407) 245-4336
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    Guest Relations
    +1 (847) 428-1981
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  3. Olive Garden emails
  4. Olive Garden address
    1000 Darden Center Drive, Orlando, South Carolina, 32837, United States
  5. Olive Garden social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 30, 2026
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Olive Garden Category
Olive Garden is ranked 3 among 23 companies in the Casual Dining category
#01 Red Lobster Red Lobster #02 Cracker Barrel Cracker Barrel #03 Olive Garden Olive Garden #04 The Cheesecake Factory The Cheesecake Factory #05 LongHorn Steakhouse LongHorn Steakhouse

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Cold food, management
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