The complaint has been investigated and
resolved to the customer's satisfactionResolved NueraTel — Total Lies
resolved to the customer's satisfaction
These guys are a bunch of liars. The telemarketer kept hounding me with phone calls trying to sell the international calling plan to Pakistan for $0.02/minute with no security deposit. After several calls and assurances that no security deposit will be charged I agreed to buy a $10 card with 500 minutes for Pakistan to try their service. The telemarketer Mr. Irfan told me that when his supervisor calls me back to confirm the order PLEASE don't tell him that I was given a $0.02 deal with no security deposit and assured me that he will take care of rates as promised. Later when the supervisor ( another idiot) calls he wants me to confirm that I will be paying $0.059 a minute for calls to Pakistan and will also be charged $38.95 for a refundable security deposit plus taxes and fees. This was a big lie and I didn't agree, but was told that my credit card has already been charged. What a bunch liars, please be careful in dealing with them.