NordicTrack review: Bike s22i

We received our bike on 7/14/20. At first, we could do our workouts but the bike needed to be rebooted a couple times with each workout because the screen would freeze. Within a few weeks on 8/5/20 the bike would not even start a workout. We contacted Nordictrack a few days later and they said a tech would be in contact. They did email us but they were waiting on a part, and they weren't coming out until the part was delivered. We contacted NordicTrack again and they stated that the part has been ordered, which they didn't indicate in the first call, but there was no ETA on the delivery of the part. It is 9/14/20 and we are still waiting.