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Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Quality of films shown was posted on Jun 13, 2021. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 1229 reviews. Netflix has resolved 67 complaints.

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Netflix Complaints & Reviews

NetflixNetflix doesn’t stand behind the gift cards they produce

I have not one, but 3 Netflix gift cards in the amount of $30 each. I received them as a gift over a year ago and never used them. Supposedly, they do not expire. Imagine my surprise when I attempted to use them only to find out that all three had PIN numbers that, according to the Netflix website and several Netflix representatives, had "already been used". Netflix customer service keeps referring me to the merchant, Netflix should rectify this issue since they clearly issued multiple gift cards with the same number. The merchants do not produce Netflix gift cards, Netflix does. Netflix needs to stop trying to pass the blame and own up to a mistake that was clearly made by them. I now have $90.00 worth of gift cards that are completely useless. A quick google search indicated that this has happened to numerous other consumers. Shame on you Netflix for not standing behind your faulty gift cards and cheating people out of money!

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    • Cw
      cwtpc Apr 21, 2020

      It sounds more like the gift cards were not actually activated at time of purchase, or did the customer rep find accounts the cards had been used on? If they send you back to the retailer, it means they never received an activation confirmation from the retailer. It's a pity they're old cards, as it'll be pretty much impossible to trace unless you had the receipts.

      0 Votes

    NetflixTiger King

    I understand that Netflix is a mode of delivery and doesn't necessarily endorse the content of programs that are offered. However, I wonder if a show like Tiger King really does more harm than good. For myself, I will never watch another episode after seeing the first one, because I truly care about wild animals and their protection. If Joe Exotic is exploitative, then certainly presenting his horrific antics as entertainment is exploitative as well. Too many Americans are low-grade intelligence to see why this is so harmful and despicable. I am glad I will not ever renew my contract with Netflix, shows like this are degrading to one and all.

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      NetflixThe First Temptation of Christ

      Please delete the Netflix show "The First Temptation of Christ" it is a mockery of my faith. Netflix is spitting in the face of millions of Christians all over the world by creating and allowing this show to be on Netflix. Millions of people have signed petitions to have this show removed and to no avail. Netflix ignores the requests of it's viewers. It is disgusting, that is not customer service. I will delete my Netflix account and urge everyone I know to do the same because of this blasphemous, insulting show. I cannot believe the platen disrespect Netflix has to have a show of this nature. It is an attack on Christianity and on GOD.

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        NetflixContent

        In regards to the Netflix show Freud It is absolutely despicable the amount of full frontal male nudity this piece of crap show has. And of course in keeping with the current hypocrite hollywood trend show absolutely no female full frontal nudity what so ever. What the hell is going on in the movie industry and with Netflix. Is there something so gruesome with vulva or labia that you dare not show it. Is a woman's vulva so disgusting that it has to be censored. Or is it that fem-nazis have taken over Netflix and won't allow it. Whatever the reason I am so close to cancelling my subscription for Netflix's discrimination against women.

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          • Cw
            cwtpc Mar 28, 2020

            Somebody send this guy nudes ASAP.

            Bonus points if you're a dude,

            No but seriously. If the lack of boons and .. other things bothers you so much, go to HBO and watch Game of Thrones. Or pornhub.

            -5 Votes
          • Ja
            Jase Wayta Mar 29, 2020
            This comment was posted by
            a verified customer
            Verified customer

            @cwtpc I can tell by your simpleton response and millennial spelling that you completely missed the point (no surprise). My complaint has little to do with nudity and completely nothing to do with porn. It has everything to do with the misandry attitude of hypocrite hollywood and the apparent dominance of the current fem-nazi trends. The whole #metoobutnotyou despicable craze has pussified actors, directors, and producers alike. Bottom line it’s about equality and movies either showing labia or men wearing a murkin like female actors get to.

            2 Votes
          • Cw
            cwtpc Mar 29, 2020

            @Jase Wayta Ok boomer. I understood some of those words. You just keep fighting for this dream of yours, I'm sure you'll see a labia one day. I believe in you.

            -2 Votes
          • Ja
            Jase Wayta Mar 30, 2020
            This comment was posted by
            a verified customer
            Verified customer

            @cwtpc Wrong AGAIN (no surprise). Actually GenX - you know, the ones with ALL the money!! :)

            4 Votes

          NetflixCancellation

          EXTREMELY disappointed that you are canceling Messiah!!! I suggested this show to several of my friends and co-workers. EVERYONE loved it. I don't know who makes these decisions but they should reconsider canceling shows that are left in a cliff hangers.
          I JUST DONT GET IT!!! We as customers dedicate our time to these programs. You should commit to at least two season if the plot line is unresolved. If you can't then don't bother putting it on at all. You only waste your customers time by not completing a story line!!!

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            • Cw
              cwtpc Mar 28, 2020

              Obviously you and your water cooler group bubble didn't make enough of a viewership. Sorry :-(

              0 Votes

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            NetflixShow content

            Seriously Netflix, enough already with all the full frontal male nudity! I cannot watch even one new show for adults without seeing a naked man full frontal. ENOUGH ALREADY!!! Who is this content aimed at? The majority of women don't want it, and straight men certainly not. Will gays and feminist be enough to keep Netflix afloat?
            OR - how about what females are always screaming for - equality! Let's start seeing labia. After all isn't that the equal to male nudity? Not the fake Murkin thick bush but actual labia. Let's see equality, I'm for that!

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              • Pa
                Patrick Borush Mar 30, 2020
                This comment was posted by
                a verified customer
                Verified customer

                its aimed at the transexual and homosexual audience as they hired openly but so openly gay Obama's and so on after they left office...

                1 Votes
              • Pa
                Patrick Borush Mar 30, 2020
                This comment was posted by
                a verified customer
                Verified customer

                @Patrick Borush but not so*

                0 Votes
              • Cw
                cwtpc Mar 28, 2020

                Making labia great again!!

                0 Votes
              Mar 25, 2020

              Netflix — I have subscribed for a trial pack for 30 days and in a day they have cancelled it

              I have subscribed for a trial pack for 30 days and in a day... when I'm inquiring about it they are replying...

              Netflixbeing charged twice on my account

              have 2 charges on my bill my name is Jack Phebus phone number is [protected]

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                Mar 24, 2020

                Netflix — Refund required

                Account [protected]@gmail.com contact: +27 [protected] I have been trying to get in contact with Netflix for the...

                Mar 23, 2020

                Netflix — using netflix on windows 10

                Does Netflix have the worst customer support for any organisation in the world? You ask them about an issue...

                Mar 22, 2020

                Netflix — profile hacked

                I am an existing subscriber. I am facing massive issues in logging in. Suddenly someone has logged on to my...

                NetflixDistressing content shown

                Upon turning on Netflix, the very first thing I was shown was a large image of the Pennywise clown from the IT film.
                Horror films make me very anxious and I had not clicked on the horror section. To see this very large image of a horror clown appear on my screen as an advertisement with no warning was distressing.
                There is no option on Netflix to prevent this.

                Yours sincerely,
                Francesca

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                  Mar 15, 2020

                  Netflix — service

                  My account was hacked supposedly and when I tried to sign up again I basically was refused service. They...

                  NetflixAnne with an e

                  I don't like the fact that you insist on changing as many characters from being straight to gay. Just for the to push the gay agenda. I am surprised you didn't make Anne Shirley gay as well even through her character gets married and has 7 children. This isn't how the books were written and I don't want it changed just to make a very same segment happy. If it were up to you the 12 disciples would be a homosexual orgy club. Just because you how morals and ethics doesn't make the changes right

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                    NetflixSubscription cancellation without notice and explanation

                    I have subscribed Netflix two weeks ago and after two weeks, Netflix, without giving notice, cancelled my subscription. When I signed in when I was in another country, it asked me to renew my subscription -but with the fees of that country which is much higher than my original subscription fee. When I contacted the customer service, they said they cannot give the details but they suspected fraud and they cancelled my subscription. But, they said, I can renew my subscription. First, if you suspected fraud, why you are now allowing me to resubscribe? Second, why you do not contact me in advance and I find it out myself after some days? Third, why do I have to subscribe paying much hugher fees? Should I suspect a case of fraud myself instead of Netflix?

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                      • Cw
                        cwtpc Mar 15, 2020

                        It wasn't Netflix that suspected fraud, it was your bank, they requested to reverse the charges and that caused your account to close. Could be because the bank thought the charges from another country looked suspicious. Nobody at Netflix is sitting there monitoring your account, it's an automated process. They don't want you to lose your service, therefore you can always rejoin (but may need to use another card if the bank has blocked payments to Netflix - that's something to talk to your bank about). As for the price, when you create an account you sign up for the currency and pricing available in that country.

                        0 Votes
                      • Oz
                        ozgec Mar 16, 2020
                        This comment was posted by
                        a verified customer
                        Verified customer

                        @cwtpc I'm sorry to tell you but you are wrong. I signed up when I was in the original country. And my bank contacts me regarding similar issues. And I was instested by the customer service resresentative that it was done by Netflix. So, please read my comment carefully before making postulates.

                        0 Votes
                      • Cw
                        cwtpc Mar 16, 2020

                        @ozgec Ah, right, gotcha. I think you're using 'fraud' in a different sense than I understood (took it to mean suspected unauthorized use of your bank details) when I now gather you meant someone had found out your account details from somewhere, signed in and changed the email address on the account to use it for themselves. Was this the case? If so, they do actually notify you via email asking if the changes were requested by you. They can fix this for you though if you're able to prove you're the owner of the account. And the reason you were asked to rejoin with a higher price was that when you tried to sign in in a different country, that country has different pricing.

                        0 Votes
                      Mar 14, 2020

                      Netflix — Marc Maron too real

                      So I started watching this stand up comedy special with a new face [that is someone i have never heard of...

                      Mar 14, 2020

                      Netflix — Netflix not working on my TVs

                      I may be beyond help with Netflix. Several days ago Netflix stopped working on all 3 of my TVs All 3 run on...

                      Netflixspinning out continuation

                      Hello, so I started watching this amazing Netflix original called "spinning out" I've never seen a show that talks about so much realistic situations and gives viewers a different pov. Then I heard it got cancelled the day it premiered which is not right because that didn't give people a chance to watch or the show didn't even get that much promo. I feel like there should be a season 2 because there's way too much things that didn't get explained. For example, what's going to happen to Serena or did Kat and Justin make nationals ? I've seen petitions for the show to have a renewal and I strongly believe that they should. This is a Netflix original that I can actually watch without skipping.

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                        NetflixInterruption of my service

                        I am appalled to receive an email from Netflix without warning advising that my services have been interrupted, this due to a billing error as payment was not processed, I have recently lost my card and I am awaiting a new one this meaning my payment method would have changed.

                        As a security measure my card was cancelled avoiding any payments being processed therefore I am fully restricted. Netflix take payments at different dates and don't seem to allow a payment method of direct debit therefore payments are taken at different junctures, I am considering withdrawing my long term custom from Netflix as I'm so disgusted with this treatment

                        My contact details are Kerryanne mcintyre email address [protected]@msn.com and I'd be grateful if someone would get in touch.

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                          • Cw
                            cwtpc Mar 09, 2020

                            It's not a billing 'error' if you've blocked your card. You've not paid them so they sent you a request to update your billing info. It's not rocket science. What did you expect to happen?

                            You can always use a gift card.

                            1 Votes

                          NetflixPokemon Mewtwo Strikes Back

                          This isn't a complaint, more like an opinion, but you can just revamp a movie by turning it cgi and then call a netflix original. It had the same script same story line everything, it was basically the audio from the original movie just added to this 3d effect. You guys aren't original when you do things like that, its a good revamp, i like the 3d Anime effect, but its not an original.

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