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Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Audio on some shows are ridicoulously high on the intro and cant hear a word during the shows was posted on Apr 13, 2021. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 1221 reviews. Netflix has resolved 67 complaints.

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Netflix Complaints & Reviews

NetflixRating of white lines

This series is rated at 15. In the first episode (which is the only episode I watched) there was an orgy. Naked bodies performing sexual acts. I challenge and parent of 15 yr old child to watch this and agree it is appropriate for the age group. It should be rated as mature or 18. There is also drug taking by animals, but you come to expect that now. I have infomed neflix but nothing has changed. I am not against the show its just the rating that is inappropriate for the content.

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    NetflixCustomer service

    I just contacted netflix because we could no longer access our account - the message was netflix didn't recognize our address. Customers service said it was hacked so we went through the process of resetting our entire account. When I asked what they would do about the payments we had made they said they could not refund them as our account showed utilization. Utilization by the hacker of all things... The crazy part of this is even when they tell us we were hacked we have to pay for the hackers use...

    Netflix, there is a reason why investors have started shorting your stock - for customer service amazon and disney plus have you soundly trounced from a customers service perspective.

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      • Cw
        cwtpc May 27, 2020

        Just how long did you wait to contact them? You get billed once a month with no additional pay per view purchases available, if you can't sign in and wait for months before contacting them about it, that's on you.

        0 Votes
      May 20, 2020

      Netflix — Account was hacked, and charged even after termination of service

      I contacted Netflix customer service on 05/12/2020 regarding a hack on my netflix account which resulted in 3...

      NetflixShows

      I wanted to ask if you could put trigger warnings with your show descriptions. It can get really disturbing when you see something that was unexpected. Things like fighting, torture or abuse can hit people with trauma very hard and it would make things a lot easier because we wouldn't have to stop watching a show we just started because we didn't know there would be triggers. I thought of this complaint while watching [censored] and it ended in a panic attack.

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        May 12, 2020

        Netflix — The last agent made me quite frustrated

        I have been in communcation with your customer service both through chat and speaking with two different...

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        NetflixSecurity of individual information

        I got an email from Netflix that my phone number changed on Apr 28. But I have not changed it by myself. I asked chat to discuss it at Netflix site on Apr 29. But the answerer didn't give me sufficient answer to me. She guessed it had been changed after I used at a public place. I have not take out my iPad. The application has been set up only on my iPad. I requested to investigate how this can occur, but she never listen to me and answered same comment as if a machine. I asked her Complaint Form many times but she didn't answer. Would you investigate who changed my phone number? My Netflix account is isidor.[protected]@gmail.com

        Security of individual information

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          • Cw
            cwtpc May 11, 2020

            You can't change the phone number on the application, it's done through the account settings on the web site. Who exactly has been able to access your account, there's no way of tracking this. Just change your password and sign out all devices. You can do this on http://www.netflix.com/account and read up on how to keep your account secure on https://help.netflix.com/node/13243

            0 Votes

          NetflixWay too much violence, sex, foul language and gore

          A good story and good acting does not need the offensive language, sex, gore and violence you present in your films. Dulling the audience senses of decency and correct behavior you are perpetrating the expansion of uncivilized behavior and moral decay.
          Being a new Netflix viewer the only show I have really enjoyed has been
          Anne with an E of Green Gables. Also enjoyed the historical fiction series but had to fast forward to avoid watching all the unnecessary gore, violence and sex. If people are enjoying this they must already be mentally ill or being influenced into thinking this kind of behavior is acceptable.
          I hope you will take responsibility for the impact your shows have on the general population and that your shows are influencing society in a very degenerative way. Please stop doing this!

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            • An
              Ann Apgar Jun 13, 2020
              This comment was posted by
              a verified customer
              Verified customer

              I agree with you! Years ago, Netflix offered really great movies. Now, most of the programs we are to choose from are vulgar and full of violence. What previously had been pornography is presented for anyone for their daily viewing. Young people have been indoctrinated by the entertainment industry into believing that all these activities are socially acceptable. “Garbage in; Garbage out!” Just read the news today.

              Netflix doesn’t seem to care about content or their customers, they just want your money. We will be stopping our subscription because there are other choices that offer better options.

              We pay for Britbox, Amazon Prime, and Curiosity among others. I hope others are able to search for better choices than Netflix. After all, we still have a choice.

              1 Votes

            NetflixOzark

            Disgusting racism during episode one against Muslims, and Mexicans. I Didn't understand how could such a racist wording be approved from a trusted company like Netflix. If it was against African Americans, Whites, or jews it would be a different story. I believe that god is watching whats happening, hence everyone will get what they deserve. What i watched was pathetic and unacceptable. At the end, the author is the who is supposed to clean toilets because his history is known against muslims history and power. Honestly, he is not even worth mentioning because he is simply a corrupt dirty minded person that will end up dying from a disease that make him wish cleaning toilets instead.

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              • Dd
                D. Dodge Silver May 05, 2020

                I'm getting really tired of seeing complaints from wannabe censors. Understand this - if you're trying to ban a show, performer, or piece of media, I'm against you. I don't care if it's "Hitler's Greatest Hits - Vol. II." We're not going to modify our self-expression because you "don't feel safe, " or are offended. I'll advocate opinions I disagree with just to punish you for trying to censor something.

                Now, go clean your toilet. It's disgusting.

                0 Votes
              • Cw
                cwtpc May 04, 2020

                It's not a documentary, mate.

                0 Votes

              NetflixWatching Netflix on cell phone

              Sound Issue [protected] I have previously complained to you about inability to watch Netflix Movies on my cell phone. It is the only device i have that i can watch Netflix on. I no longer have a computer or a TV. I have been with you for many yrs however if the sound issue is not resolved i am going to have to cancel my subscription which would really be a shame. I am once again asking you to resolve this sound issue. It is so low i can't hear what the characters are saying. Pamela Johnson

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                • Cw
                  cwtpc May 04, 2020

                  Have you been in touch with their customer service? You can contact them through http://help.netflix.com

                  0 Votes

                NetflixBring back Santa Clarita Diet! Please!

                Please bring back Santa Clarita Diet! Please. Such a great show and it's disappointing that it ended so quickly. Funny, witty, great writing and I love the chemistry between the characters. Can you please consider a few more seasons and rethink your "3" seasons and done methodology that caused it to be canceled. I'd rather watch SCD than Tiger King that promotes cruelty to animals.

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                  NetflixDispute charges to my debit card

                  Bill Pmt W/D: #485441 Netflix com Los Gatos CA Card 2205 charge on my eagle federal debit card is being disputed. This is unauthorized charge and caused my account to overdraft, incurring fees. Please contact me [protected]@gmail.com

                  I do currently have subscription which is drawn from my other bank account. This is not the account I use for any online payments. I used this account more as savings and only transfer enough into checking when absolutely necessary. This fee was not expected or authorized, therefore the funds where not available when it posted. We need to discuss asap.

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                    NetflixUnauthorized charge on my credit card

                    I have been billed repeatedly for $13.69 and $14.08 to Netflix.comnetflix.Comcast on my Master Card. I have not made any purchases. Please stop these charges!!! These charges have been appearing for months. I I will contact my attorney if its is not resolved immediately!! Please contact me about this and I will give you more acct information.
                    Thank you!
                    Lynn Gore
                    [protected]@gmail.com

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                      • Cw
                        cwtpc Apr 21, 2020

                        Contact their customer service, you can find the contact info on help.netflix.com. They can close the accounts for you, for refunds you'll need to contact your financial institution.

                        0 Votes

                      NetflixNetflix doesn’t stand behind the gift cards they produce

                      I have not one, but 3 Netflix gift cards in the amount of $30 each. I received them as a gift over a year ago and never used them. Supposedly, they do not expire. Imagine my surprise when I attempted to use them only to find out that all three had PIN numbers that, according to the Netflix website and several Netflix representatives, had "already been used". Netflix customer service keeps referring me to the merchant, Netflix should rectify this issue since they clearly issued multiple gift cards with the same number. The merchants do not produce Netflix gift cards, Netflix does. Netflix needs to stop trying to pass the blame and own up to a mistake that was clearly made by them. I now have $90.00 worth of gift cards that are completely useless. A quick google search indicated that this has happened to numerous other consumers. Shame on you Netflix for not standing behind your faulty gift cards and cheating people out of money!

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                        • Cw
                          cwtpc Apr 21, 2020

                          It sounds more like the gift cards were not actually activated at time of purchase, or did the customer rep find accounts the cards had been used on? If they send you back to the retailer, it means they never received an activation confirmation from the retailer. It's a pity they're old cards, as it'll be pretty much impossible to trace unless you had the receipts.

                          0 Votes

                        NetflixTiger King

                        I understand that Netflix is a mode of delivery and doesn't necessarily endorse the content of programs that are offered. However, I wonder if a show like Tiger King really does more harm than good. For myself, I will never watch another episode after seeing the first one, because I truly care about wild animals and their protection. If Joe Exotic is exploitative, then certainly presenting his horrific antics as entertainment is exploitative as well. Too many Americans are low-grade intelligence to see why this is so harmful and despicable. I am glad I will not ever renew my contract with Netflix, shows like this are degrading to one and all.

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                          NetflixThe First Temptation of Christ

                          Please delete the Netflix show "The First Temptation of Christ" it is a mockery of my faith. Netflix is spitting in the face of millions of Christians all over the world by creating and allowing this show to be on Netflix. Millions of people have signed petitions to have this show removed and to no avail. Netflix ignores the requests of it's viewers. It is disgusting, that is not customer service. I will delete my Netflix account and urge everyone I know to do the same because of this blasphemous, insulting show. I cannot believe the platen disrespect Netflix has to have a show of this nature. It is an attack on Christianity and on GOD.

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                            NetflixContent

                            In regards to the Netflix show Freud It is absolutely despicable the amount of full frontal male nudity this piece of crap show has. And of course in keeping with the current hypocrite hollywood trend show absolutely no female full frontal nudity what so ever. What the hell is going on in the movie industry and with Netflix. Is there something so gruesome with vulva or labia that you dare not show it. Is a woman's vulva so disgusting that it has to be censored. Or is it that fem-nazis have taken over Netflix and won't allow it. Whatever the reason I am so close to cancelling my subscription for Netflix's discrimination against women.

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                              • Cw
                                cwtpc Mar 28, 2020

                                Somebody send this guy nudes ASAP.

                                Bonus points if you're a dude,

                                No but seriously. If the lack of boons and .. other things bothers you so much, go to HBO and watch Game of Thrones. Or pornhub.

                                -5 Votes
                              • Ja
                                Jase Wayta Mar 29, 2020
                                This comment was posted by
                                a verified customer
                                Verified customer

                                @cwtpc I can tell by your simpleton response and millennial spelling that you completely missed the point (no surprise). My complaint has little to do with nudity and completely nothing to do with porn. It has everything to do with the misandry attitude of hypocrite hollywood and the apparent dominance of the current fem-nazi trends. The whole #metoobutnotyou despicable craze has pussified actors, directors, and producers alike. Bottom line it’s about equality and movies either showing labia or men wearing a murkin like female actors get to.

                                2 Votes
                              • Cw
                                cwtpc Mar 29, 2020

                                @Jase Wayta Ok boomer. I understood some of those words. You just keep fighting for this dream of yours, I'm sure you'll see a labia one day. I believe in you.

                                -2 Votes
                              • Ja
                                Jase Wayta Mar 30, 2020
                                This comment was posted by
                                a verified customer
                                Verified customer

                                @cwtpc Wrong AGAIN (no surprise). Actually GenX - you know, the ones with ALL the money!! :)

                                4 Votes

                              NetflixCancellation

                              EXTREMELY disappointed that you are canceling Messiah!!! I suggested this show to several of my friends and co-workers. EVERYONE loved it. I don't know who makes these decisions but they should reconsider canceling shows that are left in a cliff hangers.
                              I JUST DONT GET IT!!! We as customers dedicate our time to these programs. You should commit to at least two season if the plot line is unresolved. If you can't then don't bother putting it on at all. You only waste your customers time by not completing a story line!!!

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                                • Cw
                                  cwtpc Mar 28, 2020

                                  Obviously you and your water cooler group bubble didn't make enough of a viewership. Sorry :-(

                                  0 Votes

                                NetflixShow content

                                Seriously Netflix, enough already with all the full frontal male nudity! I cannot watch even one new show for adults without seeing a naked man full frontal. ENOUGH ALREADY!!! Who is this content aimed at? The majority of women don't want it, and straight men certainly not. Will gays and feminist be enough to keep Netflix afloat?
                                OR - how about what females are always screaming for - equality! Let's start seeing labia. After all isn't that the equal to male nudity? Not the fake Murkin thick bush but actual labia. Let's see equality, I'm for that!

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                                  • Pa
                                    Patrick Borush Mar 30, 2020
                                    This comment was posted by
                                    a verified customer
                                    Verified customer

                                    its aimed at the transexual and homosexual audience as they hired openly but so openly gay Obama's and so on after they left office...

                                    1 Votes
                                  • Pa
                                    Patrick Borush Mar 30, 2020
                                    This comment was posted by
                                    a verified customer
                                    Verified customer

                                    @Patrick Borush but not so*

                                    0 Votes
                                  • Cw
                                    cwtpc Mar 28, 2020

                                    Making labia great again!!

                                    0 Votes
                                  Mar 25, 2020

                                  Netflix — I have subscribed for a trial pack for 30 days and in a day they have cancelled it

                                  I have subscribed for a trial pack for 30 days and in a day... when I'm inquiring about it they are replying...

                                  Netflixbeing charged twice on my account

                                  have 2 charges on my bill my name is Jack Phebus phone number is [protected]

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