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Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Programs was posted on Aug 4, 2021. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 1239 reviews. Netflix has resolved 67 complaints.

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Netflix Complaints & Reviews, Page 7

Netflixpicture not showing, on screen but can only hear sound.

When I try to watch Netflix, the viewing of it appears pitch black. I tried a butch of thing reloading the app, reconnecting the WiFi, and restarting my device. Such an unexpected occurrence started in October and ever since then it started acting up again. It would only boot back to normal unexpectedly two or three days up to a week for some reason after the black screen appears. The black screen appears only when trying to view a show or movie or even just a trailer of that particular one. I'll gladly appreciate the help in fixing this issue and credit for the trouble that I missed out when trying to watch something on Netflix.

Thank you.

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    • Cw
      cwtpc Feb 01, 2020

      If you've already tried a power cycle (unplugging the TV from the power source for 3 minutes), the issue has to do with the picture settings of your TV. You'll need to contact the manufacturer about this.

      0 Votes
    Jan 30, 2020

    Netflix — netflix says 'there is a problem playing the video. (5.7)' using samsung note 10+ and samsung dex cable

    I tried restarting my phone, but it doesn't fix anything. I used hdmi to type c cable for screen mirroring...

    Netflixhow you keep getting rid of the good shows

    You need to put teen wolf back on Netflix, so many people are missing it. You put on vampire diaries again but why not teen wolf it was actually one of the best shows on and the main reason why I have Netflix I keep waiting for it to come back and if ain't so if you wouldn't mind would you please hurry up and put it back on it would be very much a appreciated. So once again...

    how you keep getting rid of the good shows

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      Netflixdrag queen cartoon

      I beg you to stop production and plans for this perverted program that is unsuitable for anyone. Please do not pervert and poison the children of our land. They deserve better programming choices.

      These type programs will only confuse children and introduce them to porn and perversion. Nothing good can come from this.

      Your wicked programming is why I and countless others have stopped our association with Netflix. I used to love your company and was a customer for many, many years.

      Sheryl Chandler

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        • Cw
          cwtpc Jan 29, 2020

          Programming choices, that's just what they are :-) People can choose what they watch.

          0 Votes

        Netflixreopening of old account and double charges

        I was double charged for Netflix in Deccember. I was able to have my bank reverse the charge but when I called to let the staff know what was happening, they blamed me for the incident. I asked for a supervisor but when she got on the line, she also blamed me for the isssue. She states that when someone logged into the old account, that authorized them to start chanrging for that account again. This is incorrect and I should have received a notice that the account was closed. It shouldn't have just started to get charged again. I am very upset about this, and I believe Netflix has committed fraud.

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          • Cw
            cwtpc Jan 29, 2020

            Your account didn't just magically re-activate itself, someone had to log in and open it. Could be a kid by accident if you hadn't signed out from a tv for example, but it was done from the user end. They also send you an email when this happens.

            1 Votes

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          Netflixgot rid of friends

          Hello, I am very bummed that I am not able to watch Friends on Netflix anymore. This is by far one of the most popular TV shows ever made. Who ever made the decision to get rid of Friends was clearly not in their right mind. This is my favorite TV show and I will get rid of my account with Netflix now because I can't watch it anymore. I will be switching to a different streaming service that did not make the stupid decision to get rid of friends, if you guys don't get it back onto Netflix. Please if possible get Friends back on Netflix, a LOT of people are not happy about it.

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            Netflixwill not open on my tv

            When I choose the Netflix icon the screen goes blank. Other online services like YouTube or itv work just fine. We are connected thru the Australian NBN network and access it thru an Apple TV box. Not sure what else you want me to say. We pay $10 /month for no service. Not acceptable.
            Can you please tell me why you have slowed our service to non existent.

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              • Cw
                cwtpc Feb 01, 2020

                Is it a black screen you're getting? And do you hear sound in the background even though the screen doesnt show the picture?
                You can find the troubleshooting for this on help.netflix.com

                0 Votes


              Netflix has some really good shows my issue is with all the following movies in any foreign language such as spanish, russian and japenese shows that are not dubbed in English and one has to read along with the viewing. How can one even enjoy the movies anymore? Don't tell me you can't dub the content of the story. I'm told that their excuse is because those are the most people that request the service and the same goes for Dish TV which by the way Netflix and Dish should cut the prices if they can't provide English speaking Foreign movies. They need to give the customers the choice to only pay for the movies or shows that are in English only.
              Fed up Looks like antenna and renting movies only when needed is the way to go.

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                Jan 13, 2020

                Netflix — show cancelled

                Hello there, I just found out that the most amazing show I've seen on your platform has been cancelled. It'...

                Jan 11, 2020

                Netflix — subscription said free trial but when my creditcard statement came, I was charged. also, rude costumer service and supervisor on chat today

                My email: [protected]@gmail.com 1st Complaint: I clicked the free trial add and followed the instruction...

                Netflixmedical police series

                Dear Netflix, this new TV series medical police opens up with three Medical doctors with the continent of Africa as its backdrop before you push play. The opening scene is an attempt at satire at best but is very short-lived with lack of humor missing the mark completely. Then the overtures of insensitivity and racist microaggressions as they looking that look look at different patients and make judgment calls in Brazil. What else do they do the script is poorly written for she's asking for a ride when she could easily get a taxi or an Uber or Lyft because in Brazil yes they do have Ubers and Lyft rides. The script feels like it is 1980s i best. The acting is very poor and it is Laden with a lot of racial microaggressions about other people despite the story and premise being about viruses.

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                  Jan 09, 2020

                  Netflix — portraying jesus as gay

                  Currently (January 2019) Netflix is streaming a film where Jesus is being portrayed as being gay. I have seen...

                  Jan 08, 2020

                  Netflix — the content of netflix shows.

                  I am writing this complaint to state that Netflix shows are getting harder to enjoy because the content can...

                  Jan 06, 2020

                  Netflix — Customer service

                  I've cancelled my account 3 times and I'm still being charged with the last attempt Jan. 5, 2020. ...

                  Jan 04, 2020

                  Netflix — Don’t f*k with cats

                  As I was scrolling for a movie to watch, I stumbled upon a title for a documentary that said "Don't...

                  Jan 03, 2020

                  Netflix — Titles in other languages

                  It seems almost everything new lately is in another language! Please post it's in another language so it...

                  Jan 03, 2020

                  Netflix — The show “big mouth”

                  This show is abhorrent and disgusting. It features children as the main characters who are not even in 8th...

                  Jan 02, 2020

                  Netflix — Complaint

                  I can no longer access my account that I pay for. Someone hacked my account i tried to boot them by changing...

                  Jan 01, 2020

                  Netflix — User interface

                  The new user interface for Netflix is so bad I am seriously thinking about canceling my service. Netflix use...

                  Dec 31, 2019

                  Netflix — you taking off friends

                  Friends is my favorite show, and I do not appreciate you taking it off. So please keep it, it's the only...

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