National Tire & Battery [NTB] review: Lying employee

Went for simple oil change, was concerned when it took 10 minutes just to enter in computer, 15 minutes just to drive it in and secure it before raising the lift. Then it went from 1 person to 3, I assume to remove filter, but the real problem is when I finally got into my car and the CHECK ENGINE light was on. I immediately told the kid I had been dealing with and he said, and I quote, "I thought I saw that when I drove it in the garage".

First of all my car is a 2006 Accura RSX Type S 6 speed which I love and maintain like a child. I have a very simple easy non cluttered dashboard and there was never a light on when I brought it to NTB.

My anger first off, I am being called a liar, secondly a reputable company would have immediately told me the minute they saw a warning light and ask if they could check it after the oil change, if they were trained correctly.

It is obvious who is the liar and trying to cover their butt by lying after the fact. I was told that they could troubleshoot for $150.00. I left after an hour and a half and immediately called their headquarters and still waiting for their regional manager Jane to call me.