CB Internet Providers MWEB.co.za Ineffective service, and support

MWEB.co.za review: Ineffective service, and support

estelle roestorff of US

May 09, 2025 2:26 am EDT

Verified customer

Featured review

I ordered, and have already paid a months subscription for lte. However, once I installed the router it was found that the signal is not sufficient in the estate I live in. I have been trying to cancel my subscription since monday. I have made contact now with your online help service on: monday / wednesday / and again this morning. Even though I have a reference number, the service still has not being cancelled! All I keep getting told is that a retention agent will contact me - well I am still waiting for that since monday.

Desired outcome: for someone to confirm that my subscription is cancelled.

Confidential Information Hidden: This section contains confidential information visible to verified MWEB.co.za representatives only. If you are affiliated with MWEB.co.za, please claim your business to access these details.

0 comments

Add a comment

MWEB.co.za - Stay far away from mweb 89

MWEB.co.za - Hacking of email accounts

MWEB.co.za - Metrofibre

MWEB.co.za - Email address was cancelled - mweb does not even read all my emails 1

MWEB.co.za - Unlawful debit orders 2

Resolved

MWEB.co.za - Internet activation after fiber installation 1

MWEB.co.za - Installation of fibre-vuma reach going over 30 days since order was placed without contact or rescheduling of an appointment

MWEB.co.za - Fibre installation

MWEB.co.za - Fibre speed 1

View all MWEB.co.za reviews and complaints

MWEB.co.za Contacts

MWEB.co.za phone numbers

087 700 5000
087 700 5000

Click up if you have successfully reached MWEB.co.za by calling 087 700 5000 phone number 35 35 users reported that they have successfully reached MWEB.co.za by calling 087 700 5000 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number 247 247 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number

Sales

087 700 0777
087 700 0777

Click up if you have successfully reached MWEB.co.za by calling 087 700 0777 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 0777 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 0777 phone number 16 16 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 0777 phone number

Technical

087 700 2121
087 700 2121

Click up if you have successfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 2121 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number 0 0 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 2121 phone number

Billing

087 700 5000
087 700 5000

Click up if you have successfully reached MWEB.co.za by calling 087 700 5000 phone number 0 0 users reported that they have successfully reached MWEB.co.za by calling 087 700 5000 phone number Click down if you have unsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number 0 0 users reported that they have UNsuccessfully reached MWEB.co.za by calling 087 700 5000 phone number

Sales

More phone numbers

MWEB.co.za emails

mwebinfo@mweb.co.za

100%
Confidence score: 100%

Support

care@mweb.co.za

92%
Confidence score: 92%

Support

support@mweb.co.za

74%
Confidence score: 74%

Support

More emails

MWEB.co.za address

MWEB Building, 100 Fairway Close, Parow, 7500, South Africa

MWEB.co.za social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 13, 2025
View all MWEB.co.za contacts