MultiChoice Africa / DSTVdstv package

M Jul 10, 2019
This review was posted by
a verified customer
Verified customer

Good day

My Smart card: [protected]
My ID : [protected]

Made my payment yesterday noon and I have been asking for reconnection, 7 times I've called multi-choice customer care, they keep tossing me back and forth, from the call centre to self service and no-one is taking me serious, I need to be reconnected

WhatsApp self service is saying they can't find any services to reconnect I must call the call centre and the call centre says the system is not allowing them to reconnect.
Now my efforts to speak to a supervisor or s manager have been fruitless
Now I don't know what I should do

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