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M&T Bank

M&T Bank review: Terrible customer service

I
Author of the review
7:02 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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Their customer service is terrible. After making my final payment on my installment loan I went to check online to make sure they received it. They took my account off of my homepage with no way of looking for that payment or any other payment history. I then called their office and the person on the phone asked for my social security number to look up my account. I do not give anyone my ss number over the phone. After complaining online via message on my homepage with their website I checked for a response the next day and I was denied access to my M&T homepage. This is not customer service! I would never recommend this bank to anyone.

Recommendation: Stay Away!

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  1. M&T Bank Contacts

  2. M&T Bank phone numbers
    +1 (800) 724-2440
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    Customer Service
    +1 (800) 790-9130
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    +1 (800) 724-6070
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    +1 (800) 724-2224
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    Mortgage
    +1 (866) 462-1156
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  3. M&T Bank emails
  4. M&T Bank address
    P.O. Box 844, Buffalo, New York, 14240-0844, United States
  5. M&T Bank social media
  6. Olivia
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    Dec 09, 2025
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M&T Bank Category
M&T Bank is ranked 30 among 398 companies in the Banks category
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